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Holiday Insurance Claim
Hi everyone I’m after a bit of advice as I’ve never had to claim on holiday insurance before. I was meant to be travelling this Saturday with my mother on a hotel & flight package with British Airways. Unfortunately my mother has been hospitalised today and is being kept in so we have had no choice but to postpone the…
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Layover at Istanbul (IST) hotel transfers
Looking for a hotel for a one night layover and at Booking.com besides a couple of hotels it seems you have to book first and then find out how much the transfers cost to and from the airport. I've only tried 2 that are 4/5 miles from the airport and they've quoted 50/55 euros each way. I'm not sure how many to try as it…
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Hotel security deposit.
Have booked and paid for a hotel in France, but just noticed they require a £500 security deposit. How is best to pay this without worrying that they will charge it once I have left the country and have no way to dispute it? Thanks
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www.orbitcarhire.com
Hi, We usually book car hire directly with a provider. However for an upcoming trip there is such a disparity in prices, we are considering a middle man - orbitcarhire.com. They are about half the price for rental, versus going to the same provider directly. I have emailed the provider to ask if they will match the price…
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Lastminute.com say overbooked, hotel says untrue and plenty of space.
We've been in Marmaris for almost 3 weeks, and in 2 days time will change to a new hotel which we booked with Lastminute.com in March. Yesterday Lastminute sent a strange email saying we requested a change. So we went to the reception of our next hotel and spoke with the supervisor who said our booking was cancelled due to…
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Anyone used an eSIM to avoid high roaming charges
I was hoping to use O2 which includes free EU roaming; however, they provide no coverage at my home address despite their coverage chart showing "good 4G indoors" does anyone have experience of using an eSIM to provide cheaper roaming in Europe?
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Best esim for Thailand and Malaysia
Hi there, we're travelling from UK to Thailand and Malaysia for around 20 days in August. Can anyone recommend an esim or advise on other options to minimise roaming charges whilst we're there? I'm on a monthly contract with EE. Many thanks in advance!
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incorrect booking with lastminute.com
My husband decided to book with last minute.com, he searched for 28th of july-31st and booked one we would like for my 40th, when are kids are away with grandparents. When the booking confirmation came through it was for the 23rd of June. We tried talking to lastminute.com, only instant chat available, they would not help…
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MSE News: Five holiday booking scams to watch out for as £12 million a year lost to travel fraud
If you're booking your next holiday, watch out for fake deals, clone websites and bogus cancellations, as criminals are using a variety of sophisticated methods to trick holidaymakers out of their money. Read the full story: 'Warning: Five holiday booking scams to watch out for as £12 million a year lost to travel fraud'…
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Planmytour/ Youtravel.com hotel booking issue
Hi, I booked in February a holiday with flights, transfer and 5* AI hotel to Turkey through Planmytour for August. I paid by credit card. Recently, the hotel agent, Youtravel.com seem to be currently insolvent (rolling hotel cancellations up to 5th July). My booked hotel have no knowledge of my booking up to now. On…
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Fast track passport renewal - photo rejected
I applied for a passport renewal at the beginning of February but the application was withdrawn by mistake, an error HM Passport Office have admitted to making. This has now left me with no choice but to pay for a fast track passport. My appointment was today. I took a photo at a booth and on the online application form it…
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Flight Only price vs Flight & Hotel Package price
Hoping somebody in the travel industry can explain this to me as I cant make it make sense :D Looking to book 2 flights to Germany during the Euro tournament on Expedia. The two flights I need are coming to £880(!) given demand is high etc. However, if I book the exact same two flights as an Expedia package along with the…
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Travel Insurance 86+
My Mum is 86. She had a lung cancer removed in November 22. After 6 monthly CT scans since the op she got the “all clear” in December 23 - they just want to do annual checks now. She is doing really well and wants to travel again but was horrified to find how much travel insurance companies charge when cancer is a…
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Passport Renewal
I used the standard online passport renewal service, paid £88.50 on 31 May. Posted old passport and the requested documents 3 June 2024, which they got on the 4 June. I received my new passport on the 13 June and I got the cancelled one and documents back on the 15 June. All in all, fast efficient service. I suspect as the…
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lastminute.com booked the wrong room
I booked a room in an aparthotel next week in France, through lastminute.com, choosing a larger 23sqm room with a kitchenette so that we could cook meals for my wife's dietary requirements. You'll see from the screenshots that lastminute.com refer to the 23sqm room as a 'double room' which matches the wording of the…
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Villa compensation
Any thoughts on quantifying villa compensation? My villa did not have air conditioning or hot water and some rooms were infested with insects. The villa company have asked me how much compensation I want and I’m struggling to find guidance that’s fair to us both.
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Ever used a service to ship your luggage ahead of you?
Have you ever used a company to ship your luggage ahead of you when travelling or relocating? Companies like 'Send My Bag' or 'My Baggage'? I'd like to hear about your experiences if so. Thank you, MSE Laura F
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Any accomodation recommendations for Santa Margherita Ligure please?
Flying into Genoa, plan on getting the train to SML. Need accomodation for 2 adults fairly central for 3-4 days. Any recommendations please? B&B preferred.
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Left mobile phone in my hotel room abroad
Does anyone know of a courier service that will collect a parcel from Albania to deliver back to me in the UK? I discovered that my phone was left in the hotel room and I would rather arrange to have it collected. I'm just a bit baffled by the import/export stuff. On checking DHL, you need as EORI number?
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Villa booking
Have booked a villa in Greece and along with the usual info the owner is asking for our national insurance numbers. Is this legit?
Spotted a holiday bargain? Share any deals, special offers or discounts you've seen for either staycations or trips abroad here.
1.2K discussions
7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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