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Advice needed on cancelling holiday

Stoney1977

Stoney1977 Posts: 7 Forumite

Part of the Furniture

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Combo Breaker

30 January at 8:14PM in Overseas holidays & travel planning

My partner's grandad has terminal cancer. We are due to pay the rest of our holiday by 19th Feb. Her mum can no longer go and we would prefer to cancel the holiday as it will not be much of a holiday worrying about her grandad. Insurance will not cover loss of deposit until we sadly lose him. Can we move the date of the holiday and maybe cancel after we sadly lose him. Hope this makes sense

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Comments

eskbanker Posts: 36,544 Forumite

30 January at 8:16PM

What does the holiday provider say?

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Stoney1977 Posts: 7 Forumite

30 January at 8:55PM

The said we will lose the deposit if we cancel. Will only refund if he sadly passes before 19th Feb

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eskbanker Posts: 36,544 Forumite

30 January at 8:56PM

Stoney1977 said:

The said we will lose the deposit if we cancel. Will only refund if he sadly passes before 19th Feb

But did you ask them about rescheduling rather than cancelling?

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