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Gas bill increased X 5 (Ebico)
Hi there, I wonder if anyone can help me. I'm on Ebico's Green fixed v4 for both electricity and gas and have been with them for a few years. I only have a gas hob so my gas bill has been about £5 per quarter (heating is paid through rent). All of a sudden this tariff now has a minimum gas charge of £104 a year- which I…
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Switching Energy Supplier
Hi I'm currently with SSE on a dual fuel tariff that is due to expire on 10 May 2020. What date shall I start the switch please to avoid paying an exit fee to SSE. Thanks
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Warmflow Biomass Boilers
We took advantage of the Scottish Government's scheme to replace oil central heating with Biomass central heating - and regretted it from day 1. We took advise from the installer to put in a Warmflow 1.8 biomass boiler. I can only assume the profit margin on this was better than other boilers. The Warmflow boiler has…
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Help! Oil usage on combi
Hoping someone can help identify what's causing this issue or point us in the right direction! We recently had a Grant Vortex Blue 21kw External oil combi installed. The settings on this is 1hr of heating in the weekday and nothing over weekends and with the hot water set as 'on' on the controls. The 650l oil tank was…
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Failing British Gas credit check for no reason - what are the alternatives?
I've lived at my flat, which has pre-pay electric and gas from British gas, for 1.3 years. I have been trying to switch off PAYG to a tariff to no avail. I'm told I fail the credit check, but I'm not in any debt, pay my credit bills on time (in fact, I got a credit card so I could demonstrate I have good credit), am on the…
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Air Source Heat Pump/Heat Recovery Systems - Help!
Hi All, We recently moved into a new property (just before Christmas) and have been trying to get everything sorted, it's got many systems we haven't used before; Mitsubushi Eco Dan/Underfloor Heating/Vortice prometo hr400 heat recovery exchanger unit/PV panels...so we are a bit overwhelmed. The smart meter wasn't working…
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Warm Air to Radiator Heating
We are looking to buy a new bungalow but most that we have viewed in a particular area have Warm Air central heating. Unfortunately my husband cannot have that because of health reasons. I have noticed in photographs that some properties for sale have central heating radiators but the floor ducts are still in evidence? My…
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Watet bill letter
My water company keeping sending a letter saying we missed a payment. But we havent. Each letter says we must pay a larger sum than what is stated in our monthly payment slip. Anybody had the same incident? We are keeping on paying the payment slip amount but the letters keep arriving. It says the installment monthly will…
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Switching energy supplier query
Hi, I'm new to MSE and the forums - and paying bills (sort of!). I've split with my partner who had all the bills in his name for the past 20 years and we kept separate bank accounts. He has paid / will pay the bills up to 31 Jan, after which I will take over. This is where I need some guidance. I came to MSE in search of…
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British Gas false warrant claims
Hi guys My grandfather developed dementia In 2017 and since then his bills had not been paid. While I was dealing with power of attorney a letter arrived stating they intended to apply for a warrant to change the meter to pre payment. I called and told them this wouldnt work because my grandfather would not be able to top…
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Transferring or refunding Credit from previous supplier
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Having issues since switching suppliers
Hi everyone, I'm hoping for some help as I feel like I'm banging my head up against a brick wall. Sorry if this is long! I got the keys to my new property the end of November, the property was supplied on a credit basis by Eon. I then switched to British gas in mid November. Both suppliers were given the meter readings…
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Please help with my Daikin altherma heating. About to rip my hair out.
I moved into a council property in September this year. The property came with a Daikin altherma heating system which includes - water storage tank with attached daikin controller - solar panels - an air to heat unit on the roof And is only an electric property. Downstairs I have underfloor heating throughout. Upstairs…
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Combi is dying, best cheap recommendations?
My combi is 11 years old and leaking heavily from the heat exchanger and not worth the money to repair it as its buried deep within! I’m on low income and believe I would qualify for one of the government heating grants that pop up however I can’t find anything available at the moment so I’m going to have to save and scrap…
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Switching to cheaper tariff with same supplier
Hi All - just a quickie. If I try to switch to a cheaper tariff with the same supplier (AVRO) whilst not within 49 days of end, would they charge me an exit fee?
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Cheapest fuel(s) for my stove
Hi guys :) I have a multi-fuel stove and am currently burning ecoal50 smokeless coal and homefire kiln dried logs. My question is, where is the cheapest place to get them, and are there any alternatives? I have tried brazier coal and found it is very dusty and not very good quality. I am paying around £13.50 for a 25kg bag…
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Considering Oil to Gas Conversion
Hi Everyone Hoping someone with more experience than myself will be able to help. I've recently purchased my first home, a 3 bed detached built in 1975. It currently has oil heating, which I'm used to as any other property I have lived in has been oil. However, I've been considering switching to gas, not just for the…
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Bulb Problems
My brothers and I lost our mother last October and are currently dealing with the fallout of her sudden loss. We had previously followed MSE advice and signed her up with Bulb for her electricity supply, but now she has passed we are trying to deal with her affairs and waiting for the endless probate system to rumble…
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Changing from LPG Bottles to Oil
Hi there, I can find lots of advice regarding switching from Oil to LPG gas, but can't seem to find anything for switching the other way, i.e from LPG Gas to oil. We are looking to purchase a rural, character property that currently uses LPG Gas Bottles for heating system. We have explored the option of installing an LPG…
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Boiler stove nightmare
We have a cosyfire 22 12 kw multifuel boiler stove running 8 rads. But we have so many problems that its driving us nuts and we don't know if it's the stove or us. 1... It hates coal. We have tried every smokeless coal in the area including, Brazier, Taybright and ecoal50. Put it on the stove it comes up but the stove…
