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Infrared heating panels
I’m interested to hear of your experiences with using infrared heating panels. I’m thinking of having them installed at my mother in laws flat, she’s nearly 90 so could be reluctant to change. I would like to be fully aware of all the positives as well as the pitfalls. She lives in a grade 2 listed building so has only…
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Gas reading not falling within the expected consumption threshold
has anyone come across this before? my supplier has used restimated readings despite me submitting actual readings and claim that: reading not falling within the expected consumption threshold; this is much more prevalent during the Winter season, as whilst an increase is projected, often the spike in usage is…
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billing
I am a sole trader and moved into a rented unit in Dec 2018 I didn't get any bills from the gas or electricity supplier. Come July 2019 the electricity supplier took the landlord to court which they paid the bill. At that point I decided to look for a electricity supplier of my own. While searching on line I came across…
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Ground Source Heat Pumps & Condensation
Can anyone give me any advice about this - we had a heat pump installed about a year ago and have constantly dripping pipes of condensation off the units - making the floor wet !! The installers came and lagged it - but it still creates lots of condensation. I am aware of how it’s caused and the my have been back and…
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Moving Warm Air Heating Boiler - Urgent
Good morning all, Apologies if this is the wrong thread but seemed the most appropriate place. I'm looking to offer on a property today that has warm air heating. I have no issue with this as I grew up with it. My problem is the boiler is smack bang in the middle of the kitchen on a wall made just for it. So intrusive,…
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NPower
Hi, I’m looking for some advice on my fixed tariff from NPower. I rang them to renew & they gave me a price that was £20 cheaper per month than I was on originally. I took this offer & it’s all been accepted. However, I called them to see if my account was in credit or debit & I was told that my acct was in credit by over…
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Back Billing
Hi I am hoping someone can help. I am with Eon heat district heating and I have no choice but to use this supplier where I live. This morning I called eon as over the last 2 weeks I’ve had issues with my boiler and had engineers out but subsequently had my heating stuck on for 7 days when I didn’t want it on so was hoping…
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Advise resolving billing problems with scottish power - taken to ombudsmen but they havnt helped
Ive found that the energy ombudsman has not helped me to get my billing problems with scottish power resolved ...i had been trying with scottish power directly for 2 years to get an itemised bill from them as they started sending me random bills with different account numbers for thousands of pounds ...when i was paying by…
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EON reduced my payments too much. Want £252.
Hello all. Dual fuel with EON for a few years. From April 2017 to October 2017 I was paying £67 a month and was happy with that. Then they said I was paying too much and reduced my payments to £31 a month. (just as we went into winter) I assumed they knew what they were doing. I now have a bill for £252 and have left them…
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New Boiler Needed - would appreciate your advice on what to get Gas / Biomass etc.....
Hi all I currently have a very old oil fired boiler that is on it’s last legs, black tar on the wall where the flume comes out, regularly failing etc… so looking to replace it but I don’t really have anyone to ask for advice / opinions on this type of thing so would really appreciate your input ! The current system is…
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Token meters Eon
Hello, Apologies if this is in the wrong place. I can't see a utility's section. We have had token meters for years, we now have no debt but have continued with the meters. I like the payg of it. We are with Eon We currently put in approximately £110 electric a month, £80 gas a month. This might sound crazy, I'm disabled…
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Scottish Power keeps rejecting my energy switch to other providers
I have been trying to switch my electricity energy contract away from Scottish Power(standard online) to Eon or Bulb. Scottish power has kept rejecting my switch request when the other service provider sends them my details for a switch. Everytime I have spoken to Scottish Power - they keep telling me that they have not…
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Tonik problems
We signed up and have been paying our bills by direct debit. We were apparently over £100 in credit in November. The next month our live balance show nearly £300 debt. I rang up and they said my reading for initial electricity reading hadn’t been processed by their system so as we had no start point and m we hadn’t paid…
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Boiler has died - new boiler advice please. Thinking of a Viessmann
My Keston 55kw boiler has finally given up the ghost. Wasted £1000 repairing it before Xmas - needs more work done now as it won’t ignite - but I’m done with it. With what I have paid out on it the last three years I could have bought two new boilers! So looking at online reviews I’m thinking Viessmann. House is 5 bedroom…
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British Gas = Puzzled of Somerset
Just going through a switch to BG via the energy club, and on the comparisons BG is listed as 100% renewable electricity. However, I've just got my contract (still within the 14 day cooling off period) showing only 56% of it is from renewables. Trying to do my bit, but this is misleading, no?
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Cost of replacing a fuse box
Hi all, Does anyone know the average cost to replace a fuse box? Thanks in advance
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Boiler help.
Hi. Inwas wondering if anyone could help me with a little bit of advice. We've been having problems with our boiler rumbling/vibrating. It's an ongoing issue as they don't know what's wrong so we just have to keep calling them out. Today they said to try and get a video of it, so I have. Has anyone any idea what this could…
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danfoss thermostat
Can someone please offer some advice I have a danfoss themostat installed in a property Iv'e moved into. The heating apears to have been working for the week Iv'e been here, but it's been on for most of the day today. I initally had the thermostat set to all day mode and when I came back tonight it was off. I put the…
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New boiler
Have recently applied for grant towards changing our boiler due to its age had phone call from them yes we do qualify but we have to contribute £700 towards it due to the fact we are wanting a combi boiler as against the conventional one we have at the moment , should we go ahead or are they overcharging us
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Which woodburning stove is the best?
I have one woodburning stove and am about to purchase another traditional type design (not modern) about 10kw output. Interested in finding out which ones everbody rates as best and why. I bought my first stove about a year ago, it was very reasonably priced and has worked well so far, there are some expensive models out…
