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Utility point are won't refund credit. Am I in any right to cancel gas direct debit through my bank?
Nearly 2 months ago, I contacted my supplier, let's call them "Utility Cowboy", about a refund of credit. Seeing as I was 300 in credit and the winter months were coming to an end I thought I'd request some back. Only 200 so I did have some left in the gas bank. I'm not all that greedy. I called, got through after nearly…
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British gas free cover
Mse's top pick for energy switch to British gas includes free cover for central heating, plumbing and drains and electrical. Does anyone know how good this cover is and what the excesses are please? Thanks
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Owed credit by eOn, where do I stand?
Hi all - sorry if this has been covered elsewhere but I couldn't find it answered already :) I am about to renew my tariff with eOn (I can do this online) and have noticed that there is an £82 credit on my account. I've tried to contact them via phone and live chat and they are saying that they are only fielding emergency…
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Eon overcharged us on installation of smart meter
Hello, We have been with eon for a year and I was recently reviewing our bills and noticed that our energy was £430 in December for 3 months of energy. Our usage has been £35 per month prior to this and after. See excerpt from bill below: We had a smart meter installed on the 30th October which then put our meter to zero.…
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Bulb Annual Price Increase
Bulb has notified me of a 33% increase in my monthly payments (dual fuel) to ensure I build up enough credit for next winter’s bills. There’s also an end of year small debit to clear. I queried this increase as I’m elderly, disabled, self-isolating & self-employed, so my regular income has been wiped out. Also now summer…
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How long does oil last?
We have a 2500ltr tank so could top up again at 19.45p per litre. Just wondering if it would last ok for a year? Our supplier said it woukd be fine for 8/9 months but wondering if anyone had any definite knowledge. Our tank is not exposed to any weather (sheltered all round and shaded).
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Kiln dried logs
Looking for recommendations for a company that deliver kiln dried logs. The company I have previously been using the owners have retired. Thank you all in advance.
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What is best central heating temperature?
Hi, I have a baxi 400 combi boiler. For my radiators to heat up properly, I have to set the temperature to about 50 degrees. I was googling what temperature central heating should be set at, and it says about 21 degrees for thermostats, but then I've seen other sites saying the boiler should be 60-70 degrees.I'm confused.I…
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Electric heating vs. infrared heating
Hello, everyone, I would like to know your experience in electric heating and infrared heating. I live in a 70 m² apartment in an old building with 3 meters ceiling height. From the landlord the only built-in heating possibility is electric radiators, which are simply plugged into the socket (no night storage heater). With…
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What should I know about solar panels?
I see that solar panel prices are now significantly cheaper than 5 years ago. I am educating myself what installation I should have, what panels etc. Therefore, I have the following questions if you might advice me on: 1. It feels like there are no bad solar panels around at the moment as long as they are new and modern –…
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Tonik Energy
If you are thinking of changing your gas/electricity supplier I would like to let you know of my experience regarding TONIK ENERGY. I switched from Utilita (an expensive supplier which I was automatically changed to when my previous supplier, Eversmart, went bust). I set up my new account with Tonik and even emailed and…
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IMPORTANT NEWS ABOUT BRITISH GAS SERVICE CONTRACTS
I have had a BG service contract for my boiler for many years, it also includes radiators, in a large Victorian house and the boiler is old but reliable, I also have a £60 excess. Large years contract was £220, the new offer was for £290. Normally BG try to hoist the price and as usual I rang ,normally they are happy…
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Spark Energy - Massive Bill for 1 bed flat
Hi all, Hope this post is in the right area. To cut a long story short (because I imagine anyone with advice will ask questions I can answer), Spark Energy were our Electricity suppliers at our last rented 1 bed flat (moved out in August). During this 2 year tenancy it took them a year to set us up an account with them,…
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Green Energy Tariff with Perks
I've been a Green Energy customer for about three years. My latest tariff is Fixed for 36 Months with Perks. Perks are points which are redeemable for various devices, store cards etc. I had my last Perks update in October 2019 and should have had 500 points added in October, January and This month. I have emailed three…
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Advice on what to replace heating system with.
Hello I am new to this forum so please forgive me if I make any mistakes! We are in the process of buying our first house, which is a two bed terrace built in around 1970. The current heating is an open fire, a back boiler, a few very old night storage heaters and an immersion heater. I'm not 100% how all these things…
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Change Tariff? Ebico.
I wonder if someone would be so kind as to help me decide. Gas: Ebico Prime 24 Fixed V5 projected for year £210 6.219 Kw no SC New Tariff Prime 24 Fixed V5 projected for year £170.89 2.415 Kw SC 25.18 per day fixed till April 22 2022 I think I will actually use less than £210 in the year as I use so little over the summer…
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Change of Tariff
I recently had my duel fuel tariff changed to another tariff without being notified, either by letter or telephone communication? Would this be in breach of account regulations and my signed contractual agreement? If so, can I do anything about it to revert back to the previous tariff? Thank you for any assistance given…
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Oil fired heating
Can I run my oil fired heating if the mains water is turned off?
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Powershop - confusion over massive bill
Back in 2018 I was a PAYG customer with Boost paying and average of £135 a month for both gas and electic. They announced a price rise and that spurred me to look at alternatives. I have been a PAYG customer for many years as I found it the easiest way to manage my budget (I am disabled on benefits). Anyway to cut a long…
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ARE TONIK ENERGY GOING BROKE? AND HELP.
I changed to Tonik via MSE. they were ok until 2019. I changed in Febuary2020. Gave them notice in January and said I wanted my credit balance within 2 weeks of end of contract. They suck you in with one monthly price and increase it after 1 month, therefore you are always at least a month or two in credit. When I phone…
