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Billed incorrectly on wrong tariff need help please
Hi, British gas have just billed for gas/electric on what I understand is there variable tariff approx 3.5p per unit for gas & 17p per unit for electric the issue is last October I did an online switch which should have meant unit rates of 2.5p for gas & 14p for electric but British gas have no record nor do I have any…
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Storage heaters vs electric radiators, or mixture of both
Hi, I live in a small flat (owned) which only has electricity on Economy 7. I need to replace at least one of the three storage heaters but am wondering if this is the way forward for me. I am at home quite a lot during the daytime but, obviously, am finding the storage heaters run down by the afternoon. Is it feasible to…
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Charging for Gas Meter replacement
I have been contacted by British Gas to say that the Gas Meter needs replacing as it is "End of Life". When I asked for a non-Smart Meter, they wanted to charge £125 for this. When I asked why, they said that they have specialist Engineers who can repair the "old" style Meters and it is costly for them to "train" these…
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Tully
hi there, my energy supplier has told me about a company called Tully that can help with finances and budgeting if you’re struggling with paying your bills. Has anyone had any experience of this company? thanks Antonia
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Next steps with home renovation, heat pump?
So we are planning to have an extension built and would like underfloor heating as an alternative to radiators. We currently have a 5 year old boiler that my plumber says will be capable of running the newly proposed underfloor wet heating but I am considering the next few years and overhauling the whole system with a heat…
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Avanti Gas Tank Uplift
Any help greatly appreciated. In short we have had the underground tank of LPG removed from the back garden due to a house extension. Avanti Gas have requested a £500 + VAT charge to collect the tank ........in the next 12 weeks. As i am new to the world of LPG i'm unsure on a number of points: 1. Do i actually own the…
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Heating options on 2 properties?
After a relative passing away last year we are in the process of preparing everything for probate. All being well, I will inherit 2 rental properties. Both properties are in poor condition. Neither have working heating. One had storage heaters which no longer work and the other had log burners which have just been…
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Comparison of energy price
Hello to all money saving experts , I hope you can help me . I have been switching energy suppliers for more than 10 years using comparing sites , trusting them that they'll do the hard work for me , every time they show me different supplier , claiming they're the cheapest one for me , for the first few months I pay the…
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How do I change gas supplier
I wish to take advantage of the latest dual fuel deals. How can I swap supplier ?? On the sites link it wont let me choose the latest best deal as I'm currently "switching in progress" over to British Gas Can anyone help ?? Regards all
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FIT payment
I am up against a brick wall with Scottish Power. I am trying to claim my solar FIT payment but because we have had a record three months of sun the claim is well above average. Their website therefore refuses to accept my reading. OK, with a normal company I might be able to speak to someone about this, but not with…
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Electric Heating Options
Hi All, I was hoping to get some advice or views on overnight storage heaters compared with oil filled electric radiators. I'm looking to replace my existing storage heater and my current plan is to purchase a Dimplex Quantum heater, mainly for the increased level of control over the heating and more modern features.…
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Standing Charge for LPG
I have a holiday lodge on a holiday site without mains gas. Instead gas is delivered by tanker to a central point from which pipework runs to each of the lodges on site. In these circumstances is a standing charge applicable? The reason for asking is that the site owner is being rather clandestine in utility bill…
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New boiler grants
Not sur if this is correct place but I enquired about new boiler grant and was successful. However if I want a like for like boiler I have to pay 500 if I want to convert to combi boiler it is 1000. I cautiously agreed to 1000 combi boiler. Today they rang to book me in and they said I would have to pay 1450. I said no…
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Replacing Warm Air Heating with Gas Central Heating
Hi, How much would be the estimated cost to replace an old warm air heating system with gas central heating system? Would it be best to go to the big players like British Gas or the local companies? Ground floor - lounge and kitchen First floor- 3 bedroom and bathroom Location - London Thanks very much in anticipation. JB
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Buying a house with an open fire in a smoke control area. What can I burn?
I’ve come across the term authorised fuel. What exactly does that include? I know wood and house coal are not okay. Is all anthracite okay? What about manufactured brockets. Is there an easy way to tell which are fine to use and which aren’t? Does anyone have any recommendations? The fireplace would only be used on cold…
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Annual Electricity Kwh for heating a 3 bedroom semi detached ?
I have a well insulated 3 bedroom semi-detached house with a 13 year old 24kwh gas combi boiler and 9 radiators. In the winter I keep the temperature at 20.5 and throughout the year I use 14,000kwh of gas. My energy supplier said if the house were heated only using electricity that an estimate of 8000khw of electricity…
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MASSIVE PRICE INCREASE GAS LPG - Public House.
Hi, Can you please advise us. My business, a public house (currently closed covid), in Herefordshire, runs on lpg gas, When i took over the business in 2016 the supplier was Countrywide farmers and we were happy with their prices. Since 2018 Flogas have taken over, at the time they hiked the price up to 38p litre, which we…
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Symbio incorrect tariff on website and confirmation email
I am have been a Symbio customer for a while and noticed they had a new tariff with a lower price and switched to another fixed rate. On the call the customer service rep told me there was a cheaper tariff than the one that I had planned to switch to. I checked their website and he was correct. I did query whether the…
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Making sense of LPG running costs £/kWh calculation {Merged}
Hi, Was hoping someone could help me understand where I'm calculating this wrong. I'm trying to figure out the £/kWh of LPG. Many references on the internet state around £0.07/kWh (7 pence) for LPG, which sounds reasonable. However, the average cost per litre of LPG is around £0.50/l, which is around what we pay. - 1 litre…
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Does anyone know how to get hold of Lumo (if you're not a customer yet)?
Hi all, Moved into a house on 18th March which is supplied by Lumo. Haven't heard anything from them so went online to find contact details. It seems you can only do this if you already have an account with them - everything is an online form. There's a form for filling in your details if you've moved into a Lumo-supplied…
