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Storage heaters v panel heaters on Economy 7/THTC tariff
I live in a 3-bed, semi-detached home. 20 years old, well insulated (walls and loft). No mains gas, so heating is via electric storage heaters (downstairs) and electric panel heaters (upstairs). The setup/tariff is Total Heat, Total Control, which is basically a Scottish Economy 7. The storage heaters are inefficient, ugly…
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One select direct debit
You are my last attempt to get my money back! I will explain. In December 2018 I was with One Select energy. I use a company called flipper who regularly switch my supplier. They switched me from One Select to People’s Energy. A couple of days later One Select went bust and Together Energy we’re appointed to handle One…
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Hive
Hello, I have a Hive Central Heating system and the reason for installing it is to manage my heating more effectively by scheduling slots - however, they only give you 6 options (takes 2 slots to turn on and off 1 request) so i am finding it a little lacklustre right now .... I am assuming that if i set a long slot to heat…
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Installing a multi-fuel stove
Hi guys I am looking for some help / advice please :D I am moving into a house on Friday with a multi-fuel stove already fitted, but I would like to exchange for a more energy efficient one. Link to stove I would like is below. https://www.flames.co.uk/wood-burning-stoves/stovax-elise-540t.html I would like the multi-fuel…
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Gas contract renewed via third party against our wishes.
We are a small organisation and are to recieve a new Gas boiler under a local scheme.Contracts for the new supplier,direct debits etc were exchanged earlier this year.The current Gas supplier were informed,as our contract expired November 30,2019. However,a third party firm contacted a colleague some months ago to…
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Heating controls
Current set-up: - Vaillant ecoTech pro 28 R2 combi boiler - Danfoss programmable timer (wired) - No thermostat - Boiler is in the kitchen, with no radiator, so it's always cold regardless Is it possible to have a wireless heating control/thermostat in a warmer room but still also have an advance/+1 hr button at the boiler…
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Air Source Heat Pump Heat Curve
Hi - We have a Danfoss air source heat pump which was here when we moved in. I've read the manual but am still confused about how to set the heat curve and room temperature. Currently the room temp is 20C and heat curve 37C but isn't overly warm. Should I put the room temp up and heat curve down or just the room temp? I'm…
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Turning off a Stanley stove
Hi I recently moved into a house with a old oil burning Stanley stove. We have been happily using it for a few months when it has suddenly dawned on us how expensive it is. ( the oil tank unexpectedly ran dry). I can't justify having it on all the time so I was thinking of turning it off at night. I have read that they…
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Unexpected charge in energy supplier final bill
Could you help me understand an unexpected final bill amount, please? I recently switched to a new supplier and received a final bill from the old supplier. I was expecting a charge for the difference between the final reading and the last bill which I settled, but the old supplier has replaced a number of old bills going…
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Remove 58% efficient gas fire and replace with 82% efficient wood burning stove?
Hey all, I am looking for a bit of advise this time. We no longer use our inset flush fit mounted gas fire as it costs a lot to run, as nice as it looks it is a Valor Icon and was fitted in approx 2005 prior to us buying the house. It is very modern but does not have a glass front on it and is very inefficient. We miss the…
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Heating oil
Need advice we had a brand new heating system fitted June last year this is are second winter and we are using 100 litters on 6 days We have a 4 bedroom bungalow the boiler is set on a timer for a few hours a day. The thermostat is turned down to 18.c and the boiler thermostat is all the way down. Is this to much or should…
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Solar panel maintenance
Hi, I got a phone call on Mon 11th regarding my Solar panel installer (AES Ltd) going bust from a company called Eco Partners Ltd. They basically told me that my Solar panels haven't been cover by a maintenance contract or insurance for two years which is when the company went bust. They have offered various packages to…
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Two temperatures showing on boiler
Hi, Just working out heating in new place. When I first move temperature dial, it says about 25 degrees, but then also flashes to a much higher temperature like 63. What does this mean? The hot water is off. And is it best to control radiator temperature with the valve or from the boiler Thanks!
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What happens to previous balance when you switch suppliers?
I can't seem to find an answer to this easily. The switch from one provider to the next is meant to be easy. One of my accounts (gas) is in debit while the other (electricity) is in credit. When I switch what will happen? Will the balances automatically transfer to the new provider as would with a bank account, will I get…
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Oil boiler. Hot water too hot even on low!
Hi all, I have a oil Worcester bosch greenslave boiler. Couple years old. I believe it has a small water tank inside, the water heats for half hour twice a day. On the lowest setting I can just about wash my hands without screaming! I had the boiler serviced and plumber said don't leave it on 1, legionella etc. He turned…
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247 Home Rescue - Fake reviews on Trustpilot?
I watched a video on youtube about a company called 247 Home Rescue. So many people seem to complain about them but strangely they have a strong rating on Trustpilot and another review site. The video picks up on their Trustpilot page having 18,000 reviews whereas industry leader British Gas has around 4,100 and EDF Energy…
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How much do you pay for your gas and electricity?
Hi, I was wondering how much you guys pay for your gas and electricity? I have a combi boiler with EDF energy, and the bills are literally doubling every quarter, but they are refusing to come out and check the meters. I live alone in a 2 bed flat, i keep the gas switched off all day, except for: 5 minutes to heat the…
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How to keep heat in top floor flat
I have a friend in a top floor flat, rented. It gets really cold so looking at ways to keep in the heat. Small rooms but with roof sloped ceilings, all electric instant heating which warms the rooms but doesn't hold the heat, so expensive to run. Any ideas?
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Any advice on keeping rented house warm/costs under control welcome!
Hi I’m renting a 2 bed house in mid-Scotland, my dog and I are the sole occupants and I work from home. I think the house was built in the 70’s. I’m having real problems heating the house and keeping it warm and am starting to panic at the thought of the colder weather to come! There is a 9Kw electric boiler and a big…
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Very high usage
Hi all. We moved into our new house last month on the 15th. It's a large 4 bed detached with a big conservatory. The boiler is an old style tank system with header tanks in the loft and a tank in the airing cupboard. This is being swapped for a combo this coming Wednesday. The large radiator in the kitchen doesn't work and…
