SSE have broken into my home unlawfully

emmajhs

I got home from work today to find a letter from SSE in my house addressed to the previous occupier that said they have a right of entry warrant.  They have moved my stuff around in the cupboard under the stairs but they haven’t made any changes to the meter.  SSE have known since January that there have been a change of occupiers; it is all in email correspondence.  I have yet to receive a bill from SSE because they keep addressing post to the previous occupier so I keep sending the letters back.  I am absolutely flabbergasted they have broken into my house but I don’t know how to act i.e. do I phone the police, do I take the matter to court?

SonOf

You may wish to ask in the energy section as that is a more appropriate place.  (this is alternative fuels section. The energy section has far more contributors.

G_M

You write to SSE (yes, a letter) stating your name, date you moved in, meter reading on date you moved in, and requesting an opening statement for a new account in your name from that date.

That's what you should have done on day one. If you did, then just send a copy of your original letter. Also state that any bills in he name of the previous occupant, Mr XYZ, should be sent to him at his new address. If you know it, give it. If you don't know, don't give it!

But the bottom line is that utility suppliers do have powers of entry. You might get compensation by raising a formal complaint, but end of the day, they can enter with a warrant if they wish.

Biscuit_Tin

G_M said:

You write to SSE (yes, a letter) stating your name, date you moved in, meter reading on date you moved in, and requesting an opening statement for a new account in your name from that date.

That's what you should have done on day one. If you did, then just send a copy of your original letter. Also state that any bills in he name of the previous occupant, Mr XYZ, should be sent to him at his new address. If you know it, give it. If you don't know, don't give it!

But the bottom line is that utility suppliers do have powers of entry. You might get compensation by raising a formal complaint, but end of the day, they can enter with a warrant if they wish.

OP's other thread on this topic can be found here:

https://forums.moneysavingexpert.com/discussion/6107390/sse-have-broken-into-my-home-unlawfully/