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Smart Meter

Hello all. I'm actually a ,long standing member but have had to start again as in spite of the forum team replying to my email I still cannot access my account .
Anyhoo just wonder if you can advise me please? We've just had our latest bill - British Gas currently supplies us on a dual fuel tariff.  I noticed the charge for electric for the last quarter was only £11 and after examining the bill, I realised the meter reading I gave them a few weeks ago for was the same as I gave last quarter. I looked at the meter in the garage and it's still reading the same numbers. 
So I have called them and they've said they will send an engineer. But if they have to replace the existing meter due to a fault, will I have to accept installation of a smart meter? I know I can refuse one if they just ask me to have it changed, but what about this instance if it has to be replaced?
Also, any advice on the fact they have no way of knowing how much electric we have actually used? If they try to base a new bill on last year, we were with another provider, we away every weekend through  November & December and this year has been milder so we haven't, in theory, used as much.
Thank you in advance.

Comments

  • dunstonh
    dunstonh Posts: 117,518 Forumite
    Combo Breaker First Anniversary First Post Name Dropper
    You may wish to post in the energy section to get more replies as this is off topic for this section (alternative fuels, eg. Oil, wood, solar etc).


    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • I can't see where else to post it apart from here. 
  • Well I'm really confused now because when I look, that is where this is posted. 
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture First Post Name Dropper Photogenic
    edited 2 March 2020 at 4:59PM
    Well I'm really confused now because when I look, that is where this is posted. 
    No You have now posted twice in the LPG, Heating Oil, Solid and other Fuels.
    Scroll up to heading in blue, at top of page.

    You will see where you have posted
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture First Post Name Dropper Photogenic
    Follow  the Link JJ-Egan posted. Or in main forum click in/on the black ENERGY folder. Not the two small blue sub folders underneath. :)
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • Thank you, Hasbeen for explaining that. I thought I was going mad! I'm finding the new look forum a bit tricky. I have posted in what I hope is the correct place.
  • Kitchen_Sink
    Kitchen_Sink Posts: 230 Forumite
    First Post Combo Breaker Name Dropper First Anniversary
    They'll either fix your existing meter or replace it with a new one of the same type.
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