-
Death in Service Benefit Insurance
Hello, My relative lost her husband 2 weeks. His employer has been in touch and he had a death in service insurance policy with his employment which will pay out 3 times his salary. He did not have an Expression of Wish form filled out. He was married to my relative for 6 years and together about 17 years. He had a mother…
-
Auto renewal at double the cost
My insurance company, SAGA, sent my renewal letter the new cost was almost double!! Although the new policy includes three year fixed premiums. I was in disbelief as SAGA, has always treated me fairly. I phoned their Customer Service who said the increased premiums includes the guaranteed price for three years. When I said…
-
What do you do when Crawford splits your insurance claim after more than two years?
Crawford have been "dealing" with a subsidence claim with RSA. On Dec 23rd , after Crawford had obtained quotes from a building company for all the repair works under subsidence claim, accepted my excess monies and instructing the builder, the person in charge of my case at Crawford decided after more than 2 years of…
-
Why isnt there a bigger debate and motion to improve protection for the public
After reading several posts here and elsewhere, I realize that the reason I came here to ask is somewhat pointless. I’m suffering from post-concussion syndrome and was hoping to discuss its impact on my life, along with the response I’ve had from insurance companies and the airline involved. But after reading so many…
-
Tiffany ring contents claim
I lost my Tiffany engagement ring during my house move. I did not have it covered as a high risk item so can only claim upto £2000. The ring was $4000 15 years ago I honestly cannot believe i have don't this and will make sure all jewellery is risk risk from now on. Insurance are offering to make me a new item to to the…
-
Critical illness claim rejected
Hi , im a newbie on the forum and hoping to get an idea on peoples views regarding my claim being rejected. At the end of last year i was diagnosed with Marginal Zone Lymphoma and told that its in my bone marrow but as yet they are happy to leave me on active monitoring . As you can imagine the diagnosis was terrifying not…
-
Cannot claim for mortar tinting?
I have a warranty that states, the following is excluded for all sections of the policy: "Any change in colour, texture, opacity or staining or other ageing process." The policy also states that all work should be done in accordance to best practice. I've asked for a claim on the policy to cover mortar matching for a brick…
-
Pet Insurance Why is Pet Plan more expensive?
We've recently got a small dog from a shelter. The shelter gave us 4 weeks free insurance with pet plan. To continue the insurance when the 4 free weeks end , they've quoted me £43 a month ( for £4000 of vet bills for all injuries and illness) Yet when I do a search on comparison sites ,for similar policy , monthly prices…
-
Car Insurance Validation department.
18 months in of being insured with a company (one renewal) my child has been contacted by the alleged ‘Validation’ team and asked to send in a slew of documents/information and in 5 days or they’ll cancel the policy and she’ll then have to declare to future insurers that she’s had a policy cancelled? all of which which i…
-
Income protection
Hello members I was looking for some help on an issue. In 2000 my father took an income protection policy with his mortgage for a £240 a month pay out after a 56 week deferment up until his 65th birthday which was 2020. In November 2007 he had a major stroke at work and lost his ability to speak and use of his right side.…
-
Mobile phone insurance
Do I need to get insurance for my mobile phone or does my house insurance cover that?
-
CONTENTS INSURANCE
hI I moved in to a rented 1 bed flat 1 year ago but not got the above I got a fridige and eletric cooker and micowave when i moved in from landlord I brought with me a fridge a tv and bought a sofa bed and bed I am out of the flat most of day but home at weekend has have 2 moile and lap top what would it cost a month to…
-
British Gas - Homecare opinion
Hi everyone, I'm just looking for some advice in relation to my boiler cover. I had an issue a few days ago and the next day had an engineer out who ordered spare parts for the boiler, the next day another engineer came to fix and realised on taking more of the boiler apart that he said that the whole inside had melted, so…
-
Insurance claim - accidental damage caused by me ??
I have recently checked and changed my oil and filter. Straight forward job. In a moment of stupidity I accidentally relocated the gasket on the oil filter housing in the wrong place. Result .... Catastrophic oil loss resulting in total engine failure. Question ..... Would this warrant a call to my insurance under accident…
-
Hole in ceiling from next door works
I just came home to this: Above is the flat roof me and next door are joined on. They were doing work on it, no one there now sounds like a renovation. They are hopefully back tomorrow or if not Monday. What are my steps now? Wait until I speak to them or phone insurer now, which I would now declare for next 5 years…
-
House of horrors
Hello, our house is 5 years old and has significant cracking, which it turns out is due to the foundations not being dug deep enough considering the soil type and surrounding trees. The building control records confirm the same foundation depth as the trial pits and it’s between half and a meter too shallow compared to…
-
Third Party Accident
I was hoping for some guidance. My property was damaged by a driver who ran into my property. Severe damage was caused and the driver admitted fault and wrote a letter to me sharing all his details. The driver's insurance company has also admitted fault and asked for repair quotes which I have provided. However my property…
-
Help….Escape of water insurance claim
I will try to keep this as short as possible. It’s not pretty, we’re having absolutely awful time with coop insurance and Sedgwick loss adjusters. In June 2024 we discovered a HOT water leak in our utility room. When the house was empty my husband heard water running in the utility room when everything was turned off. He…
-
Hastings Direct App
hi i signed up to hastings direct for my car insurance www.hastingsdirect.com however i cannot get their much lauded app to work on my phone (Android) does anyone have any experience with the app on Android? i am trying to talk with them about it but not getting any reply by email, going to have to phone them it seems…
-
home insurance
My 93 year old Mother in law's bungalow has just become flooded by a leaking pipe and as she is covered by a gold rated home insurance, we thought that making a claiming for her shouldn't be a problem. She had recently been admitted to a care home for temporary respite and the flood happened while she was away. She has…
