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When to claim for subsidence?
Hi everyone, I'm afraid I have another post about our little subsidence issue. We've been experiencing movement on one wall of our house for a little while, with some damage to a supporting wall occurring. We had a structural engineer come out and it was his opinion that a drain had failed in that corner of the property.… 
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Travel Insurance
For Nationwide members who have the Flexplus current account (which includes travel insurance), a reminder.... Nationwide has changed its travel insurer to Aviva. My upgrade for a trip to Australia was refused because of an underlying health issue. I've been in remission for this health issue for about 10 years now and… 
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Age discrimination in car insurance
Has anyone experienced large increases in car insurance on significant birthdays? As a long term loyal customer my premiums were raised by 60% based on a birthday and an additional 40% the next years renewal. Simply want to know of this is industry standard or just a greedy supplier. There have been no claims or any other… 
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Help with loss adjustor assessment of damage caused by builders
Hi MSE folks, long post . . . I undertook complete refurbishment of a 3 bed flat (mine) with a building firm at substantial investment and work took 6 months Following completion of works in Dec 2023 I moved in and a couple of months later I noticed some rising damp in the hallway which gradually spread to 90% of the… 
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Home Insurance Quotes
Hi there. 18 years ago we made a claim on our home insurance for flood damage. We had previously never had water ingress, and have not had any since. We do not live near a river,,the damage was a result of heavy rain,and the drains not able to cope. Do we need to disclose this on any new home insurance quote. Advice… 
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Deadhappy.
I have or had, not sure a policy with DeadHappy. I need to change my address as no longer living at previous address where the mail could be sent. I'm being pushed from pillar to post about who to contact as the company no longer exists, I'm really unsure of what to do other than cancel the direct debit at this point.  
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Car insurance quotes through mse
How is it possible once receiving a quote through MSE (3rd party) then heading to quotation site re applying exactly the same details and then having a 31% increase on previous quote.... ? Is this a massive time consuming scam and false marketing? 
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Home insurance completed wrong
Hello Wondering if anyone can advise. Does a mistake on my home insurance details matter if correcting it actually reduces the risk? For example, because we weren’t completely sure what constituted a flat roof, (whether a dormer counts, for example) we listed it as ‘up to 25% flat’. Now coming to renewal we’ve realised… 
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Car Insurance NCD Question
Good Morning all, hope everyone is well. I am buying a new car and I am quite confused on how NCD works. I have just taken out insurance again for the new year, on my current vehicle knowing I would be buying a new car about this time. I am starting to look at cars, and will buy one within next few weeks. As I am currently… 
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Hastings direct insurance
Hi I started a van insurance for my brother -in-law 29/may/2024 as he'd didn't have a credit card account so when he stared his new card payment this was for the second payment so his direct debit was all set up with Hastings direct, but then his van broke down and was not repairable so he had cancelled his insurance but I… 
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Critical illness policy ended
Hello I'm a newbie so please excuse any errors I make here. I need some advice about a CI policy we held for twenty years that ended eight months ago. Since then my partner has been diagnosed with blocked arteries that requires heart by pass surgery. He started with chest symptoms five years ago and went see his GP who put… 
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Cancel for any Reason Travel Insurance
I take it no UK insurers provide this additional cover, even at additional cost. I have had issues where close friends have taken ill or passed away just prior to going on holiday. Insurances cancellation cover, at best, covers the impacts of a close relative, but they do not take into account where friends can be as… 
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adding a baby to annual travel insurance
A couple already have annual travel insurance. They now have their first baby and wish to travel. Obviously a baby can't have travel insurance on their own as they don't travel alone. Can they be added to a policy that is already part way through the year? If not, then the other option would be for one of the adults to… 
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Who should complaint go to?
I hope someone is able to help. We're with direct line and never made a claim. We had to call home emergency as we have hot water but no heating. Direct line's home emergency is run by AXA. I got this information over the phone and isn't documented within policy. They asked if the boiler had been serviced within 18 months.… 
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Life Insurance cancelled
I recently received a letter from Aviva stating they were stopping my DD payments, and closing my Life Insurance policy as it had completed its 19 year term. I was under the impression it was a whole life policy, but as it was taken out 19 yrs ago I do not have the original paperwork and therefore no details of the Policy.… 
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ManyPets Pet Insurance Discussion
Hi, This is a feedback thread on pet insurance provider: ManyPets Please share your experience with other MoneySavers. Click reply to take part: * Have you experienced problems? * How quick did they help? * Happy with the overall service/premium? The feedback comes as part of the Cheap Pet Insurance guide. Thank you, MSE… 
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Homeprotect
Just a warning Homeprotect Insurance ( buildings and contents ) are the worst company i have ever dealt with . At least 80mins to answer calls , no email responses . Check reviews for claims and auto renew Not sales as they have manned sales phones and they are cheap but once you have paid , hard luck . BUYER BEWARE as… 
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New driver - car insurance
I'm about to change my car and was shocked how much it would cost to add my son to car insurance (not long passed his test). I know it would be a lot, but its a LOT. I've tried adding other drivers, even changing the type of car, slightly older models etc and nothing is making much difference. Before I accept defeat and… 
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Insurance renewal price
Hi, I insured some sports equipment with Insure4sport in 2023 for £68 which included a 30% intro discount - renewal price this year was £194 !! - when I checked the same cover if I was a new customer it was £65 - I queried this with the company as I thought legislation had been introduced to stop this practice - the agent… 
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Discovered car repairs on a non fault insurance claim were bodged, any recourse?
December 2020 I was pulled out in front of on a 40mph roundabout damaging the passenger side front corner of my vehicle. Fast forward to now and I am having some issues with another part which required the removal of the front bumper. I have discovered that the headlight is cracked, was hidden by the bumper and as of the…