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Executor of will
Recently my mother has passed away, which left me the executor of the will, going through the insurance papers, i have found 2 that were in here previous name, my father died in 1999, to which my mother remarried 5 years later, but didn't change her surname on the insurance documents, does anybody have any information, to…
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Critical illness—muppet level question
Among numerous other policies I have a critical illness one taken out around 2000 with Scottish Provident which is now under Phoenix Life. I have recently had an angiography which shows much more severe heart disease than anticipated from other tests over a year and and as my symptoms are worsening we anticipate an…
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Home insurance - am I self-employed or retired?
I play the piano. I am self employed but very part time. I work away from home 4 hours a week excluding travelling and towards the end of each term I have maybe 10 music exam students come separately to my home (they are escorted in and out) and I have separate public liability insurance. So I want to tick retired 'cos I'm…
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Insurers insisting I take bicycle cover
Does anyone have any experience of the following please? I have held buildings and contents insurance with the same provider for 2 years. Within the policy I have extra cover for 2 bicycles which are valued above the standard £500 limit. My insurance was due for renewal so I rang them to ask how much the premium would…
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Travel insurance - transfer of annual policies by your bank
My parents have had an annual travel policy for years as part of their banking account. However, unbeknown to them the bank had transferred the policy to a well known insurance provider. No letters, no emails etc. Parents booked a holiday and then subsequently one of them became ill necessitating a cancel and claim. Found…
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Tesco Home insurance not renewing my policy this year.
Hi folks, I have been a Tesco home insurance customer for a good number of years, did have one claim at end of 2016, but was offered and renewed every year since, have done an online quote with them on their website last week( to see if a new quote would be cheaper than renewal price) At end of inputting details, they said…
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Mobile insurance claim
ID mobile cannot provide proof of usage showing my IMEI because my handset was under 3 months old when it got damaged. The insurance company Taurus Insurance (Switched on Insurance) won't go ahead with the claim without this. Stalemate
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Home Insurance - Is my property a coach house?
Hi all, I would like some help in determining what my property is classed as? This is my first home and I purchased specialist coach house insurance, which was a lot more expensive than I anticipated. My broker said that they actually classed my property as a town house, but I am unsure if this would be the case for all…
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Delay in declaring minor car scratch damage to insurance company - will it invalidate claim?
Hi there, I would like to get some advice if possible as unsure what to do. I should say at the outset that I genuinely didn't know that you need to declare any car incident to your insurance company regardless of fault or severity and even if you don't intend to claim. I feel quite stupid now for not knowing this! Around…
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Liability insurance for a rented property for a pet
Hi Everyone, I’ve got a different query today my landlord has said I can have a pet, a dog, but to be able to have the dog I need liability insurance for the rented property in case the dog causes any damage. I’m having a bit of an issue trying to find this type of insurance and does anyone know any providers that does…
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House fire; found out home insurance not autorenewed
Hoping for thoughts and advice from anyone who has been in this or similar situation, or knows about home insurance and autorenewal. We had a big house fire Saturday night. We all (me, DH, dd8, ds3; both kids with additional needs) got out. Fire confined to garage and room above, but caused structural damage; rest of house…
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Lost ring insurance question
Hi, I have been reading lots of posts people have asked about contents insurance claims for jewellery but from what I've read most seem to be about insurance specialist not being able to replicate the item and thus offering a lower cash payment. I lost my wedding ring a couple of months ago the ring isn't too fancy but it…
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Insurance refusing to pay out
Good morning, all. I really need some advice. My mother (who is in her 80's) has had the roof of her house significantly damaged as a result of a fire that started at the occupied property next door, last week. The residents next door are insured, and their property is being taken care of, but their insurance company is…
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Car insurance company offering cheaper deal than when I change my details with them
Hi, Im in the process of changing my car. In January I started my policy on my current car. I have seen, test driven and want to buy this newer car due to been bigger and more family based than my old car. I did an insurance check through moneysupermarket to see how much and the cheapest qoute is with my current insurance…
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New home insurance when we have an open claim
Hi Our home insurance is due to end in 2 days, we had already been notified it wasn't going to be renewed some time ago due to the underwriter dropping out the home insurance industry and I had been looking for new cover when we had a house fire (tumble dryer). We are now at the beginning stages of an expensive content and…
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Life insurance and trustee - cancelling
Hi everyone, Ive had a life insurance and now come to a point where I want to cancel it. My wife at the time persuaded me to get it and we have recently separated. When I phoned Legal and General they said that the policy has a trustee (my ex wife) and that she would have to close the account. I didn’t know she was a…
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Car insurance land rover
Hi Looking to buy a land rover evouqe done some qoutes but are really high Does anyone know of any companies or sites that offer better rates than £1.5k?? Many thanks Andrew
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Travel Insurance - money back
Does anyone know the likelihood of getting a refund due to exceptional circumstances. I broke my heel and cannot travel, my dad also took a stroke a week later. I am insured but my boyfriend wasn’t as the holiday was a surprise so he was due to purchase it just before these events happened. Asked to speak to a manager at…
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Insurance question about key operated windows.
Hi folks, When putting details in for insurance quotes I always get this question, Do all accessible windows (ground floor) have key operated locks? They actually do, but for safety and other reasons I never lock the windows so I answer NO. Since they don't actually say to keep the windows locked on the quote details do…
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Home insurance cancelled - can I do anything?
Last year we had a loft conversion. Prior to it starting we told our insurers at the time, Aviva, about the works and they refused to cover it because it was out of the scope of what they were willing to cover (possibly because it was over £75k) and therefore they notified us that our policy was to be cancelled from the…
