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Domestic & General - Premium increase beyond that allowed in contract
I just got an auto-renewal notice on my freezer insurance. Last 2 years £3.96, this year £5.30.....but in the T&Cs it says max rise in year 2 & 3 is £1. Call D&G, make complaint. They call back 2 hrs later saying they have increased by more than £1 due as they are passing on tax increases, which they are allowed to…
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Home Insurance to cover a dog sitter staying in your house?
Hello, First time poster, long time listener! I have a rather unique situation, I've seen some forum posts on this but struggled to find a solution, whether one even exists. We have a dog sitter staying in our house as a service (we pay them) while we holiday. Every insurance company or broker I've spoke to finds this too…
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1st Central Car Insurance – Beware the Auto Renewal Bot – no Escape!
As reported previously, 1st Central car
insurance, with whom I had paid for a year’s policy commencing 2024 June 14th,
had ‘invited’ me to renew with them at an increased cost this year, but ‘no
need to do anything, we’ll do everything for you’ and, crucially, take payment
from ‘the debit card you used to pay us last year’…
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Home Insurance Claim
This is my first insurance claim. I do not know how it works. I have all ceilings in my flat affected/damaged after the water escape from the neighbours upstairs, where they had a tradesperson, who did a new bathroom and damaged the water mains pipe. Neighbour gave me the tradesperson's insurance details, which I passed to…
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2 Jobs With Both Income Protection
Hi, I had been paying for my income protection on 2 different jobs. I had been made redundant on one of them. Can I claim insurance even if I still have the other job? tksnota
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Extending travel insurance query
Hi all, We are travelling to the US soon and have annual travel insurance taken last year. The issue is, it will expire a couple of days before our return and we don't want to risk being without, just in case. What is the best way to deal with his 2 day gap? Will it be ok to take a new policy starting on the date our…
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Best insurance company for contents insurance for a single room in a large HMO
Hello, a friend is renting a room in an 8-bedroom HMO - it's staff accommodation in a very safe area. The room is on the first floor and has a lock on the door. It's pretty low risk.They are struggling to find affordable insurance - most companies don't even offer insurance for HMOs with this many bedrooms.Does anyone have…
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Credit Van Hire
My husband entered in to a Credit Van Hire after a no fault claim This was instigated by an Accident Management Company and surprise surprise also the owners of the Credit Van Hire. The third party insurers accepted responsibility and offered a settlement figure as the van my husband owned was deemed a write off. The AMC…
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Struggling with car accident claim
Hi, 3 years ago I was in an accident. The insurance claim part has been settled, with another driver admitting full fault. However there is still an ongoing medical claim. In short, I had severe pain in my lower back for several months after the accident, culminating in a period of many weeks where I could not even sit…
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Aviva - income protection policy cancelled after policy change requested
HiI'm just wondering if I could please have an opinion on the following matter:* My mortgage advisor does income protection insurance via Aviva and applied for the policy on my behalf and I was emailed the policy information etc. * Income protection policy taken out with lets say £20k salary on 9th Jan 2024 . I also…
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Pet Insurance Recommendations
Tesco Bank Pet Insurance are changing underwriters due to RSA pulling out of the market. Existing renewal customers seem to get the same/similar level of cover with the new underwriter but new customers/policies get completely different cover. Can anyone recommend a good pet insurance company (or even underwriter) based on…
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Car Insurance Query
Hello, I have a hypothetical question. It's regarding if I took out a car insurance policy for the year and was paying the premium monthly. If I cancelled the insurance policy after the three months and had made three monthly payments, apart from cancellation charges, will there be anything else I would need to pay? Or…
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Is travel insurance cheaper through 'Confused'
I want to take out travel insurance for a trip to Ireland, for my wife and I. Having looked on this site, I tried Admiral, which worked out pretty good. I thought i would check 'Confused.com' and the Admiral price on that site was nearly half, for the same cover. Do these 'third party' sites have better deals than going…
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Do home insurance policies now cover air source heat pumps and solar panels?
I had two air source heat pumps installed last year and am now looking at comparison quotes in order to renew my home insurance policy. I cannot find any information in any of the quotes as to whether they cover air source heat pump systems in their policies. I intend to install solar panels in the near future and these…
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Service media chamber on my garden
I've recently bought a house in a small cul de sac and there is a service media chamber on my land servicing 5 recently built houses on land to the side of our cul de sac. On checking the title deeds there is no mention of any easements and I am guessing the builder paid the previous owner to connect. The utility companies…
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Cancellation of holiday due to illness
Hi, I booked a holiday to Dubai in April 2025 for travel in October 2025 for our family (wife and two children). I had not booked travel insurance at the time of the flight booking but was planing to sort via my bank. In the meantime I went for a routine blood test and have been diagnosed with cancer and now need to start…
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Advice on dealing with home insurance and loss adjusters
Hi everyone, I just wanted to reach out and ask if anyone has experience/advice on dealing with a substantial home insurance claim as I am finding it difficult to make progress with it. Like many folks my home got battered in the storm earlier this year which caused damage to my roof. This led to water getting in and quite…
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Car insurance for non-UK residents
My daughter is resident in EU country and I want to insure her on my car so she can drive it when she visits, Aviva tells me that they don't insure non-UK residents. Is this a general insurance company policy? Is it worth changing Insurance companies? Has anyone any experience of getting temporary insurance cover for such…
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Holiday Costs and Travel Insurance Limits
Hello, I've got a slightly difficult travel insurance claim and looking for some guidance. Sorry for the long post. August '24 last year, a relative booked a holiday for a group of us for later this year which includes my family. In April we got news that a third party close family member has terminal cancer and there is a…
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Multi-pet insurance
I assume this is the right place to post this. I'm currently looking at insuring our 2 cats. Historically I've just insured one but since we've acquired a second, I've gone through the comparison sites and added both. The premiums that have been returned are comparable with the prices it has cost to insure one cat in…
