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Easyjet disruption expenses claim
Of my last four Easyjet flights, two were severely disrupted. The first was delayed due to lack of working deicer at the starting airport, we landed just under 3 hours late but by the time the doors were open and we were finally able to get off the aircraft we were past the 3 hour mark. I took a photo on board at 3h01min.…
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No compensation when an airport causes financial loss?
Last year our family of 4 were due to leave Luton airport on a 07:15
flight to Antalya on 16th July. It had a problem with its baggage system, it then didn't organise the 100s strong queue of people leaving at all different times, and so our flight departed and transport left without us. Instead we left Luton at 17:55 on…
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Ryanair Flight Change
I have a return flight booked with Ryanair for September 25. The Ryanair app is now indicating that the flights have been re-scheduled to some 8 and 11 hours later. I want a refund as the flights are no longer suitable. However I have not received an email from Ryanair confirming the change - this is what opens the door to…
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BA check in still 24 hours before flight?
I haven't flown with BA for a while. I didn't like the way that I couldn't get my boarding pass until 24 hours before the flight. Easyjet lets me do it 4 weeks ahead. Is this still the case? I don't have a printer at home and refuse to rely on the phone. Thanks
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Does anyone have successful car hire?
I'm looking at car hire from Madrid for this summer. I've don't loads of comparisons etc. and have come up with what looks like the best option in terms of car, price etc. My final thought was to quickly Google reviews for the company I was going to book with (Sixt). They are almost universally terrible. Everyone that…
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Hertz Car Rental - Insurance query
Hi - I've booked a car in Canada for this summer but the booking really doesn't make it clear if Insurance is covered or not. I was all prepared to take out a standalone policy for the excess but now i dont even know ive got the basics! How can i tell? Its a prepaid reservation and the confirmation doesnt mention it at…
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Will Ryanair give refunds?
I have bought Ryanair tickets for a friend who isn't 'online'. She now finds herself unable to travel. The outward flight is still weeks away. Would Ryanair normally allow a refund of any description? If so, how do I go about it? Any advice very welcome.
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Help Needed: Seeking Refund from Wizz Air for Non-Functional "All You Can Fly" Subscription
I successfully purchased the subscription on 12 December 2023 after failing to do so last year. Unfortunately, my experience with the subscription has been extremely disappointing. Despite multiple attempts over the past couple of months, I have been unable to book a single flight using the subscription. Most recently, I…
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Ryan Air Check In fee
I am looking for some advice as the way forward to address a complaint against this so called budget airline RyanAir. What I can do after I have complaint and got no positive response from the airline for a refund for check in fees to travel? I have written to them formally and have been told that's their policy etc but I…
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Airline claim help
Hi I have a problem with easyJet I have been not aloud to board as there was a problem on the weight of my ski bag when I got to the gate I was told I could. Or board and needed to go back to the check in desks so myself and partner and we were on a booking of 7 people the 2 of us went back to check in they said that the…
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Downloading boarding pass to mobile app
I've printed off the paper copy of my boarding pass but would also like to have it digitally on my phone however I can't seem to work out how to do this. Does it mean I can't download it digitally if I have already downloaded and printed it off. Thanks
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Can my travel agent change my return flight to a different airline without my consent?
Hello Everyone Just looking for a bit of advice, please. My wife and I have booked a holiday through a travel agent. The confirmation sent to us at the time of booking in late October specified outward and return flights with Jet 2. Last week, a further confirmation was sent, with the return flight now showing as a Ryanair…
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Please help me get to Australia this year
I want to get to Brisbane Australia this year to see my son. I have looked into flights but I'm completely overwhelmed by the variety of routes and airlines. I have recently 'finished' cancer treatment (6 monthly top ups from here onwards) and will turn 70 late this year. I will be travelling on my own. I have 71,000 Avios…
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Airline responsibility to unwell passenger?
What obligations, if any, does an airline have to a passenger whom they deem unfit to fly? This happened to an acquaintance, so details are sketchy: A retired gentleman flew to another continent for the weekend to attend a church event. He flew economy and was exhausted by the journey, but struggled through the event and…
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Expedia removing checked baggage from booking & not honouring promised reimbursement.
Good afternoon all. Has anyone experienced having your checked baggage removed from your booking without being advised as such, and then offered to be reimbursed after you paying the airline directly? It would be greatly appreciated if anyone has any contact details they could give me where this can be escalated to the…
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Currensea Travel Card
Has anyone used this card - claims no pre-loading of currency, no transaction fees, works with every currency as it draws funds from a current account using a direct debit. Good or bad? What's the catch?
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MSE News: British Airways announces major shake-up to its frequent flyer loyalty scheme
British Airways (BA) has announced sweeping and controversial changes to its 'Executive Club' loyalty scheme for frequent flyers. The shake-up means you'll likely need to spend a lot more with BA from 1 April 2025 if you want to earn any perks. Read the full story: 'British Airways announces major shake-up to its frequent…
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Departure time 6 hours later EU 261/2004
Our Easy Jet flight in April now departing at 1200 as against the original 0600, which is now problematic I've searched 261 high & low and can't find anything, other than delay Anyone know if this is covered anywhere? No issues if is classed as a delay, they can get their cheque book out
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WeSwap Prepaid Currency Card
I have been trying to load money on to my WeSwap card for over a week now, but there is "essential maintenance" being done on the app which means you cannot do this. There is a message to say there will be an update in 24 hours, but there has been no update for almost a week. I have some money already on the card which I…
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Ryanair cancel routes
I purchased return flights from Manchester to Billund, flying early April, as a Christmas gift for my son as he was desperate to visit LEGOLAND. Yesterday I received an email from Ryanair cancelling their flights to Billund for commercial reasons. Turns out they are cancelling the route from the end of March. I have now…
