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Refund on airport duty tax from travel agent
Does anyone know how to get the refund from the travel agent on the airport duty tax. Travel agent did not pass to airline so nothing to do with BA, but won’t answer my 35+ emails to them. So in essence they are fraudulently keeping this tax for 6 adults. Thanks for reading
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Expedia and Goldcar standoff
My family recently took a trip to France where we would be staying some distance from Marseille airport and therefore booked a hire car in advance. Unfortunately, the Ryanair flight was delayed leaving Bristol by an hour and forty minutes. To make sure that the hire company new I would be delayed, I phoned the contact…
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Car rental nightmare
I booked car rental via one of those money comparison websites (maybe it was Kayak?) and I paid the amount in full to Wisecars which then issued a voucher with the Dollar car rental company. When I got to the destination, the agent at Dollar informed me that they had been having issues with Wisecars and most of the…
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Another car rental nightmare
One nightmare after another… This time it’s to do with embossed credit card numbers. I had no idea that some car rentals don’t accept the new credit cards which don’t have embossed numbers!! After arriving at the destination, the car hire wanted to charge 4 times the price if I wanted to use a credit card without the…
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Car hire no show
I booked a RyanAir flight to Italy and hired a car as an add on - it was very cheap, £170 for 8 days. I was given a collection time of 4:30pm local time and instructions to take a shuttle bus and ring a number. The flight out was delayed by nearly an hour, so we didn't land until 4:30pm. When we got out tof the airport, I…
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Car Hire Deposit Taken in Full and Then Returned Minus Fees
Is it normal for car hire companies to charge a full damage deposit to your credit card rather than charge a nominal £0.01 pending the return of the vehicle? I've just been hit with c.£40 of currency exchange/transaction charges because the hire company charged 900 Euros to my card and then returned 900 Euros a few days…
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Issue with Kiwi/Wizz Air flight refund
i booked a flight from London on Wizz Air via Kiwi.com. The flight comprised one from London to Rome and then a second flight from Rome to the final destination. Wizz cancelled the second flight and could not provide an alternative so I didn’t travel. I requested a refund through Kiwi.com who say that Wizz refused the…
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Travel credit cards
Hi! This is the discussion thread for the Travel credit cards guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks folks,
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Airport Drop Off Charges - guide discussion
We've written a guide to Beating Airport Drop Off Charges and would appreciate your feedback. How did you find the info? Was it useful? Do you have any other tips you'd add? Thanks for your help! MSE Jenny K
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Barclaycard travel wallet
Says no 2.99% fee to use debit card abroad. Has anyone experience of using this and could recommend or not please? Is there a catch?
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Turkey - Obtaining Cash
I’m travelling to Turkey later in the year, first time in 25 years so no doubt things have changed considerably. As a user of UK bank products that eliminate foreign transaction fees, I’m getting the impression obtaining Turkish cash can result in other fees being charged. Other than hotels, are credit cards now widely…
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Denmark charging extra card fees
Just got back from Denmark, where almost every card payment (using Chase and Halifax clarity) incurred a mysterious added fee of a few per cent, even when choosing to pay in Euros. I asked the sellers and they said it's not us, it's from your bank.. it's not mentioned separately on the card statement. Since then I've spent…
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100ml liquid rule at BHX and EDI scrapped
https://inews.co.uk/inews-lifestyle/travel/birmingham-edinburgh-airports-scrapping-100ml-liquids-rule-what-need-know-3793959?ico=most_popular
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How do I get a Cancellation Invoice from Aer Lingus
We were due to fly return to Aer Lingus last week but I cancelled the flights back in April due to my husband's illness and he'd been advised not to fly. Despite trying to communicate with them in many different ways, they still haven't sent me a Cancellation Invoice so I can't claim the travel insurance. When they have…
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Ryanair fines
Dear all, I wonder if anyone can give me guidance with a recent problem I've had with Ryanair. Also, this post might help others avoid a fine that I've had to pay. I will try to keep this brief. I have read a number of article, including here on MSE's site which have been helpful, but don't deal with my exact…
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Easyjet hold luggage for inbound only?
For a return flight Easyjet doesn't seem to allow hold luggage only for the inbound (or outbound) flight. Is this still correct? The booking pages are so full of details and pictures that spotting policy changes is not always possible. Ryanair does it but it took me a while to spot it. Thanks very much.
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Putting credit card in credit to get fee free cash withdrawls
About 10 years ago I added cash to my credit card account to put the balance in credit. The card gives me near enough the spot rate. I was pleasantly surprised no fees were levied, can you still do this?
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Will travel insurance payout for 37+ week pregnancy?
I booked flights only with TUI for myself, son, DIL and grandchild. My DIL got pregnant after I'd booked and she'll be 37+ weeks by the time of the flight. TUI will not refund or offer any change of date and their policy rules are very clear and understandable. My travel insurance is attached to my bank account and I have…
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Halifax Clarity Credit Card
I have used this card for many years while abroad. It's the best card moneywise, but it's totally useless as they just suspend your card for no reason. Australia - Halifax suspended my card (and my friends at the same time). I had a heated call for over 30 mins for them stating it was the vendors fault, utter rubbish!!!…
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Claims Advice
Hi, In a last ditch attempt I thought I'd ask here in case someone knows a route for us. We purchased flights through Ryanair to fly to France before finding out my wife was pregnant. Alas, pregnancy complications have ensued and as a result she has been deemed unfit to fly. We have spoken with the Travel Insurance…
