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Ryan Air Check In fee
I am looking for some advice as the way forward to address a complaint against this so called budget airline RyanAir. What I can do after I have complaint and got no positive response from the airline for a refund for check in fees to travel? I have written to them formally and have been told that's their policy etc but I…
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Airline claim help
Hi I have a problem with easyJet I have been not aloud to board as there was a problem on the weight of my ski bag when I got to the gate I was told I could. Or board and needed to go back to the check in desks so myself and partner and we were on a booking of 7 people the 2 of us went back to check in they said that the…
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Downloading boarding pass to mobile app
I've printed off the paper copy of my boarding pass but would also like to have it digitally on my phone however I can't seem to work out how to do this. Does it mean I can't download it digitally if I have already downloaded and printed it off. Thanks
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Can my travel agent change my return flight to a different airline without my consent?
Hello Everyone Just looking for a bit of advice, please. My wife and I have booked a holiday through a travel agent. The confirmation sent to us at the time of booking in late October specified outward and return flights with Jet 2. Last week, a further confirmation was sent, with the return flight now showing as a Ryanair…
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Please help me get to Australia this year
I want to get to Brisbane Australia this year to see my son. I have looked into flights but I'm completely overwhelmed by the variety of routes and airlines. I have recently 'finished' cancer treatment (6 monthly top ups from here onwards) and will turn 70 late this year. I will be travelling on my own. I have 71,000 Avios…
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Airline responsibility to unwell passenger?
What obligations, if any, does an airline have to a passenger whom they deem unfit to fly? This happened to an acquaintance, so details are sketchy: A retired gentleman flew to another continent for the weekend to attend a church event. He flew economy and was exhausted by the journey, but struggled through the event and…
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Expedia removing checked baggage from booking & not honouring promised reimbursement.
Good afternoon all. Has anyone experienced having your checked baggage removed from your booking without being advised as such, and then offered to be reimbursed after you paying the airline directly? It would be greatly appreciated if anyone has any contact details they could give me where this can be escalated to the…
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Currensea Travel Card
Has anyone used this card - claims no pre-loading of currency, no transaction fees, works with every currency as it draws funds from a current account using a direct debit. Good or bad? What's the catch?
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MSE News: British Airways announces major shake-up to its frequent flyer loyalty scheme
British Airways (BA) has announced sweeping and controversial changes to its 'Executive Club' loyalty scheme for frequent flyers. The shake-up means you'll likely need to spend a lot more with BA from 1 April 2025 if you want to earn any perks. Read the full story: 'British Airways announces major shake-up to its frequent…
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Departure time 6 hours later EU 261/2004
Our Easy Jet flight in April now departing at 1200 as against the original 0600, which is now problematic I've searched 261 high & low and can't find anything, other than delay Anyone know if this is covered anywhere? No issues if is classed as a delay, they can get their cheque book out
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WeSwap Prepaid Currency Card
I have been trying to load money on to my WeSwap card for over a week now, but there is "essential maintenance" being done on the app which means you cannot do this. There is a message to say there will be an update in 24 hours, but there has been no update for almost a week. I have some money already on the card which I…
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Ryanair cancel routes
I purchased return flights from Manchester to Billund, flying early April, as a Christmas gift for my son as he was desperate to visit LEGOLAND. Yesterday I received an email from Ryanair cancelling their flights to Billund for commercial reasons. Turns out they are cancelling the route from the end of March. I have now…
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Car Hire Excess Policy Terms
Hi All I am noticing this clause (or similar) when researching multiple Car Hire Excess policy exclusions * "any claim resulting from the use of the Rental Vehicle whilst not on a Public Highway". * "Driving off the public highway;" with public highway defined as "Public Highway means a main road or thoroughfare, such as a…
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Ryanair website forcing me down Pay by Bank payment option
I'm trying to book some flights on the Ryanair website and when I get to the payment stage, every payment time is erroring except for the Pay by Bank option. Now it's not an insignificant amount of money so I want some Credit Card protection here, but the cynical side of me feels like Ryanair has rigged their website to…
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Monzo
Anybody experienced with Monzo? I had a Creation card which was great but they are stopping doing this card end of Jan25. Other alternative could be Halifax Clarity?
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EasyJet - compensation for changed itinerary.
Hi all, With 3 months' notice, EasyJet's changed the itinerary of my booked flight. It's now due to arrive in Palermo at 21:30 rather than 10am -- which means I'd miss the reason for my trip. My only option is to buy another flight on the previous day, buy an overnight stay, and lose a day of work. Am I entitled to any…
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Don’t start in the UK
A tip I haven’t seen is to start a long haul from another country. A few years ago we were going to South Africa over Christmas. The direct Virgin flight from Heathrow to Cape Town was £1400 return economy. Skyscanner found that Amsterdam to Heathrow with BA, then the same Virgin flight was £620 return. On the way back we…
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Cancelled Flights
Hopefully someone can offer advice, as I am getting more frustrated by the minute, and the information I can find is sometimes contradictory. Some weeks ago I booked some BA flights for my daughters through an online travel agency, Trip.com. The flights, London/Stockholm/London are in May. Everything was fine, until this…
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Last Minute.com air cancellation refund problem
I booked a business class flight Manchester-Dallas through Last Minute.com 4 months in advance (stupid in retrospect but at the time I had a halo effect from when the company was an innovative startup, before it was sold). Aer Lingus/American Airlines cancelled the flight with 48 hrs notice and no offer to re-book. Having…
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Easyjet flight change but original flight is still running!
My daughter and I are booked on Easyjet flights to attend a diabetes conference in October. We booked a flight departing at 17.50 so that we would arrive for the start of the conference that evening. Easyjet then moved us to a later flight, departing 19.05, meaning we will miss the start of the conference. I started to…
