WizzAir check in via a third party booking on modified flight

chriscctw

Hi,

I booked a return WizzAir flight to Budapest tomorrow via Kiwi.com (yes, now I know that it's an error).

The flight times have changed, not a problem as such, but now I am unable to check in online as WizzAir say that I need the Kiwi.com credentials as they 'own' the booking, but Kiwi.com says that when a flight is modified, that WizzAir blocks them from accessing the booking.

All in all, it looks like my wife and I will have to shell out £160 (£40 per ticket each way) to check in online.

Has anyone found a way to avoid this or to provide a strong case for a refund from their third party travel agent?

Thanks

TheShape

I don't know the answer to your question (not helpful, I know) but how were you to book in for the original flight time?

Are you not able to check-in with the same details?

Just throwing ideas out there if you've already tried that:

How were you informed of the flight time change?  Is there a new booking reference (for example) in that notification?

TheShape

And in case it helps a link to a similar question (albeit quite old) on the tripadvisor forum:

https://www.tripadvisor.co.uk/ShowTopic-g1-i10702-k12867290-Wizz_Air_flight_time_change_and_reprinting_boarding_passes-Air_Travel.html