Wizzair booking issues

Emily_Joy

It seems Wizzair started to add "card transaction fee" for UK credit cards. It is only a few pennies, so the amount doesn't bother me. What is a problem however, is that this added fee results in an "overpaid booking" and a request to contact customer services to sort out the refund. Online chat agent informs me that they cannot do that. It is not possible to check-in or add luggage or book priority until this overpayment is sorted. 
Anyone else has experienced this? 

The only way I was able to resolve this is via refund claim form that took over 3 weeks to process. But now I don't have 3 weeks before the flight in question.

Mark_d

I'm surprised to hear that Wizzair is still trading with all the court claims against them

Emily_Joy

Mark_d said:

I'm surprised to hear that Wizzair is still trading with all the court claims against them

It has been my favourite low-cost airline since 2015. I genuinly hope it will continue! 

TadleyBaggie

Using them for the first time next month...worried now!

Emily_Joy

TadleyBaggie said:

Using them for the first time next month...worried now!

Do not worry. Just keep in mind that on the boarding pass they print the time when the gate closes and not the time when boarding starts. That is, you have to be at the gate at least 45 minutes before the departure.