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WeSwap Prepaid Currency Card
I have been trying to load money on to my WeSwap card for over a week now, but there is "essential maintenance" being done on the app which means you cannot do this. There is a message to say there will be an update in 24 hours, but there has been no update for almost a week. I have some money already on the card which I…
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Ryanair cancel routes
I purchased return flights from Manchester to Billund, flying early April, as a Christmas gift for my son as he was desperate to visit LEGOLAND. Yesterday I received an email from Ryanair cancelling their flights to Billund for commercial reasons. Turns out they are cancelling the route from the end of March. I have now…
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Car Hire Excess Policy Terms
Hi All I am noticing this clause (or similar) when researching multiple Car Hire Excess policy exclusions * "any claim resulting from the use of the Rental Vehicle whilst not on a Public Highway". * "Driving off the public highway;" with public highway defined as "Public Highway means a main road or thoroughfare, such as a…
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Ryanair website forcing me down Pay by Bank payment option
I'm trying to book some flights on the Ryanair website and when I get to the payment stage, every payment time is erroring except for the Pay by Bank option. Now it's not an insignificant amount of money so I want some Credit Card protection here, but the cynical side of me feels like Ryanair has rigged their website to…
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Monzo
Anybody experienced with Monzo? I had a Creation card which was great but they are stopping doing this card end of Jan25. Other alternative could be Halifax Clarity?
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EasyJet - compensation for changed itinerary.
Hi all, With 3 months' notice, EasyJet's changed the itinerary of my booked flight. It's now due to arrive in Palermo at 21:30 rather than 10am -- which means I'd miss the reason for my trip. My only option is to buy another flight on the previous day, buy an overnight stay, and lose a day of work. Am I entitled to any…
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Don’t start in the UK
A tip I haven’t seen is to start a long haul from another country. A few years ago we were going to South Africa over Christmas. The direct Virgin flight from Heathrow to Cape Town was £1400 return economy. Skyscanner found that Amsterdam to Heathrow with BA, then the same Virgin flight was £620 return. On the way back we…
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Cancelled Flights
Hopefully someone can offer advice, as I am getting more frustrated by the minute, and the information I can find is sometimes contradictory. Some weeks ago I booked some BA flights for my daughters through an online travel agency, Trip.com. The flights, London/Stockholm/London are in May. Everything was fine, until this…
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Last Minute.com air cancellation refund problem
I booked a business class flight Manchester-Dallas through Last Minute.com 4 months in advance (stupid in retrospect but at the time I had a halo effect from when the company was an innovative startup, before it was sold). Aer Lingus/American Airlines cancelled the flight with 48 hrs notice and no offer to re-book. Having…
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Easyjet flight change but original flight is still running!
My daughter and I are booked on Easyjet flights to attend a diabetes conference in October. We booked a flight departing at 17.50 so that we would arrive for the start of the conference that evening. Easyjet then moved us to a later flight, departing 19.05, meaning we will miss the start of the conference. I started to…
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Transit trough Bahrain
HI All I am flying form London to Dubai with 1 hour stop in Bahrain with GulfAir ( all flights are with them). Just wanted to ask if any of you have done this stop and if 1 hours is enough time. Also i am guessing they are transferring the hold luggage being same company for the next flight? Thank you
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Rights if car hire company doesn't provide a car
Does anyone know your rights if a car hire company has "no cars left" when you arrive to collect your car? We had to go to another company and hire at "walk-in" rates which was £900 instead of the original £250. We have had the £250 refunded but they don't want to discuss compensation for the £900 we had to fork out as we…
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SLI car hire Barbados
Hello, we are hiring a car in Barbados and are wondering if we need to take out stand alone SLI in addition to CDW insurance? Thank you in advance for your help!
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Flight seats
Today I booked a TUI holiday with easyJet flights. Within an hour our easyJet seat prices have increased and if we change back to cheaper seats we are unable to claim the difference .. how is that fair !
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Dubai Car Rental Damage
I recently rented a car from Budget in Dubai and scraped it against a car park barrier doing some minor damage. Since no other vehicle was involved I didn't file a police report. When I returned the car they said that since I don't have a police report I'm liable for the full repair cost rather than the excess of AED 2000.…
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US East Coast Flights
Flights to Baltimore and Washington are currently coming out at £800 each for a 2 week trip in late October. Is it worth hanging on a bot longer to book in the expectation they may ease off later in the year?
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Car Hire Company wanting my credit card PIN
I will be travelling to Montenegro at the end of September, and have hired a car through EasyJet - they use a company called Car Trawler. It's all arranged, at a reasonable cost. However, having read all of the small print, there is a sentence which worries me - "The car hire company may need the PIN for your Credit Card".…
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Europcar "premium" protection query
Recently booked flights with easyjet and booked my car hire through them afterwards also. The booking is with Europcar and I selected the premium protection plan. I thought I was doing this on their own website. I got an email through this morning from Axa regarding this premium protection. Is this the company Europcar use…
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Europcar sharp practice at Carcassonne Airport
I would not normally post but hopefully this may help other UK travellers not be ripped off by unethical practice at Europcar, Carcassonne Airport. We hired a car for 2 days from Europcar at Carcassonne Airport. On returning it, the check-in reviewer said there was a scratch underneath the front valance which was not on…
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Small claims court against airline - question
Hello, I have a question, because I'm puzzled by the Small Claim process and I don't know if I've done something wrong. A well known airline cancelled our flight, and we had to wait days for the replacement flight. After a lot of letters, asking for compensation, which weren't answered, I started a Small Claim with the…
