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Claims Advice
d4nny5he
Posts: 4 Newbie
Hi,
In a last ditch attempt I thought I'd ask here in case someone knows a route for us.
We purchased flights through Ryanair to fly to France before finding out my wife was pregnant. Alas, pregnancy complications have ensued and as a result she has been deemed unfit to fly. We have spoken with the Travel Insurance (Xcover) who have stated their T&C's saying they'll only cover complications where the due date is 28 weeks or sooner before your travel date (We are now at 33 weeks and due to fly in 2 weeks).
Ryanair are refusing to help stating all purchases are non-refundable. Just being out of pocket almost £600 in flights and unable to get a credit to use at a later date with them is just annoying. We've explored transferring to someone else and selling that route but £100 per ticket makes it near pointless and probably unlikely this late in the day.
We didn't pay by Credit Card either.
If anyone has any advice on how we may be successful in recovering some of the cost, I'm all ears.
In a last ditch attempt I thought I'd ask here in case someone knows a route for us.
We purchased flights through Ryanair to fly to France before finding out my wife was pregnant. Alas, pregnancy complications have ensued and as a result she has been deemed unfit to fly. We have spoken with the Travel Insurance (Xcover) who have stated their T&C's saying they'll only cover complications where the due date is 28 weeks or sooner before your travel date (We are now at 33 weeks and due to fly in 2 weeks).
Ryanair are refusing to help stating all purchases are non-refundable. Just being out of pocket almost £600 in flights and unable to get a credit to use at a later date with them is just annoying. We've explored transferring to someone else and selling that route but £100 per ticket makes it near pointless and probably unlikely this late in the day.
We didn't pay by Credit Card either.
If anyone has any advice on how we may be successful in recovering some of the cost, I'm all ears.
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Comments
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Your only hope is your insurance... read the policy document really carefully.0
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The airline isn't liable to refund the ticket cost - you may be able to reclaim the APD tax but IIRC the admin fee they charge outweighs its value so is pointless.
Even if you'd paid by credit card, it wouldn't have made any difference, as there's no breach of contract by the supplier, who is still able and willing to fly you as originally booked.
That leaves insurance, but if the policy you bought doesn't cover this scenario, then you're out of options I'm afraid.2 -
Can't help at all but wanted to wish you all well. Other things are much more important than money.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇0 -
Looks like I'm just going to have to accept defeat on getting anything back and celebrate the joys of the new baby instead
Thanks for the well wishes and advice
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