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Not seen this before
I'm well aware that 'cheap' flight operators will do their upmost to relieve you of money over and above the 'cost' of a flight but a recent experience with Easyjet was a new one for me. I found a flight, selected it and started the process of booking. So far so good. Many will be experienced with the palaver of booking…
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Cancelling part of a return flight.
I’m due to go away in a few weeks where I fly from Ireland to England and then England to the US and then the same route for the return. We booked the trip direct with the airline, we live in the UK but wanted to visit family in Ireland before and after our trip. However, I’ve today been offered a new job which starts…
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Moved: Flight Delay Claim
This discussion has been moved.
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Car hire damage - now being invoiced for more after paying for damage when returning car
Recently hired a car from a well known international chain in France, managed to damage a tyre on a pot hole and they charged me 235 EUR for a new tyre, irritating but thought that's life. Today I got an invoice from them saying the repair cost 285 EUR and they've added a 50 EUR "admin fee", so a nice round extra 100 EUR…
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Easyjet E261 advice please
Our Easyjet flight from Schipol to Edinburgh on Monday was cancelled after we were through check in, security inspection and passport control.Scheduled for 18:45 departure local time. They had earlier texted me to advise of flight delay of around 45 minutes - however this changed to cancelled status on airport flight board…
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Advice needed - Booking.com took over £817 from my account and gave me nothing... literally
On 6th July I booked a flight through booking.com and got the "Your booking is pending airline confirmation" page when I completed the transaction. The money was taken from my account but I had not received any confirmation email from them. After a a couple of days with no change, I called the airline who told me that…
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Boarding Pass error
I've been trying to check in and print my boarding passes for our return flight from Tunisia but keep getting this error code on the easyJet website. Does anyone know what it means? Thank you ID: CB5DDED0-4E3D-64BF-9381-D6C46AD78BB6
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Problems with new FairFX currency cards
Is anyone else having problems with the new FairFX system? The balance from my old currency card that they cancelled because of the new system has not been transferred and the system hangs every time I try to contact the LiveChat. It's now not allowing me to enter the old app to see the balance (which I know is…
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Car Hire Cancelled Horror
Hi everyone I can't find an answer to this, so here's my question. We went to Italy last week and got a minibus 2.5km away from the airport to a small office to collect our hire car. We were told it was cancelled because we were there more than 2 hours after the pickup time. I checked through my 4-page voucher and there…
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Easyjet Check In Error
I'm having difficulty checking in for my return flight, from Tunisia to Bristol in 3 weeks time. I'm using a PC rather than an app on a mobile. I've tried doing it via Edge. The Website shows an error message when I get to the last page of the check in pages. All my information is correct with no children flying. I've…
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Where to get USD cash in London (or Istanbul airport)
I'm paying USD cash for a tour in Turkey (they're not very keen on their own currency). Is there an ATM in London (esp. Heathrow) or in the airport at Istanbul where I could withdraw about $1000? One that doesn't convert the amount to Sterling before the debit goes through to my bank. Thanks
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flights to USA
Hello, shouting out for some help here. I need to fly out to the USA - New York anytime after the 22 nd August and can return any time after the 12 th September. Preferably flying from London/Bristol/Birmingham although would consider Manchester as last resort. I have been searching on 6/7 flight search websites for the…
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Car hire in US and Canada - whole of car value insurance
Hi I have reserved two cars to hire - in Canada and the US - with Budget car hire. I have a corporate code and so the rental cost is low but there is no insurance included. I called Budget car hire here in the UK and have been told that it would cost $34 per day to add insurance for the US car and $30 per day for the…
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Booked a flight by mistake due to website crashing - rights?
Hello, Does anyone know what your rights are if you book a flight and then the website crashes, taking you back to homepage meaning you think it has not been successful? The story: mt Etna erupted on 23/07/24 - flight was cancelled by Ryanair, chaos at airport... Tried to book a flight with VUELING cost £900 once i…
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Goldcar car hire alicante spain dispute
We hired a car via holiday autos, which was with goldcar. We purchased the premium insurance (which we later find out is pretty pointless) Goldcar wanted either: €300 deposit plus €170 fuel deposit and pay £212 for their insurance or €1400 and £170 fuel deposit on credit card. We went with the later. 6 days in our new…
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Anyone used Turo in the US?
I've been reccomended Turo (a peer to peer car hire service like Airbnb) for an upcoming trip to the US by a friend. Has anyone used it? It's looking dramatically cheaper than than car hire companies... can't find much online of uk citizens hiring in the us.
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Difficulties buying online in France.
Has anyone else had difficulties buying goods online in France? We have a holiday home there and tried to buy some garden chairs online from the Carrefour site. All went well until I tried to use my Starling Euro card to pay. When I had to put in the address associated with the card the site would not accept an English…
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Virgin have essentially stolen from me
I had bought a premium return to the US. i needed to change my flight time therefore i paid to downgrade my seat from premium to economy light. Last week they cancelled this flight and put be back in the exact same flight I was originally, but now I’m £45 down and on economy light. i spoke to a customer service agent and…
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Expedia and Wizz Air cancellation impossible
I booked a holiday to Milan using Expedia. The flights are with Wizz Air Malta operated by L.Peru. I wanted to cancel and hotel no problem but can't cancel flight. Expedia have messaged called airline and I have done the same chat messages and calls. The flight is Sunday which I won't be on. Don't want refund just to…
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Flight cancelled - being put on a flight a day earlier
Hello all, In September I'm due to fly from Manchester to Las Vegas via Amsterdam with KLM. This is part of a package holiday. I received an email from KLM yesterday to inform me that the Amsterdam to Las Vegas leg of the journey had been cancelled by the airline, and they had offered seats on the same flight but flying a…
