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Flights, currency & car hire

Going abroad? Post questions about flights, foreign exchange and vehicle rental.

Hertz rip off
I will try to keep this short. Basically I rented a car through DoYouSpain on their website. I ordered the rental car a paid for the gold plan insurance. I got the car at the airport, Firefly which is part of Hertz I told them I didn't need insurance as I had all ready paid for it. The lady said that was good and asked me…
Best for spending in Usa
I last visited USA 6 years ago prior to Covid. The world has changed since then and Whilst planning a trip to the USA later this year it occurred to me that the USA will have changed from cash in the pocket to cards in the pocket. my question is in this country we now tend to use cards as an everyday occurrence and carry…
Charged for a Boarding Pass?
Hi, I recently returned from Rome after picking up a travel document from the embassy due to the police stealing/losing it. Anyway, I rebooked a flight with Wizzair via eDreams as an intermediary. Eight hours prior to departure I received an email, from eDreams, with a link to check-in and generate a BP on their app. I put…
Exchange in uk or use debit card
I was shocked at post office offering rate of 1.05 for euros if under £250. I only take 100 or so and use my virgin money debit card while abroad. though I now need to return to PO to either put £300 cash into my virgin account or, since I’m there, get euros @ 1.12 ish. i know won’t make much difference on such a small…
USA Carhire Excess Insurance Query
Hi I used to be au fait with the ins and outs of this as a regular traveller, but I am returning to California after 6 years away and I've lost track. Can somebody help me with this query please? I have a quote for my car for 17 nights which I'm comfortable with, but the rental agency (Dollar) are offering: For only £7 per…
Wizz Air booking via Opodo - Can't get a refund
In February 2023 I booked 2 flights with Wizz Air via Opodo, from Faro to Gatwick. In March, Wizz Air emailed to say the flight had been cancelled. I expected to get a refund but this has to be instigated and routed through Opodo. I have rung Opodo five times to ask where my refund has got to. Each time I am told it has…
Flight Cancellations - Financial Implications
I’ve just received an email from Ryanair telling me my flights have been cancelled in the summer ‘for commercial reasons’. They have offered to re-route or refund us but we are not eligible for compensation as it’s greater than 14 days before we fly. The only suitable flights for re-routing are flights that we looked at…
Cancelled flight
Our flight BA flight to Tampa was cancelled 5 hours before we were due to depart (we were driving to the airport when the email and text came), due to operational constraints. We were automatically booked onto a flight the next day from a different airport, going via another city. Which would have taken 16 hours and meant…
Car hire excess insurance
Hi I recently took a trip to Iceland and was unfortunate to get a windscreen chip. The hire company said that the car needed a new windscreen which I tried to dispute at the desk but to no avail and I was charged £1084 for a windscreen replacement on my credit card. Before the trip I had taken out excess protection…
Recommendations for "honest" car hire Alicante - NOT OKMobility!
Hi all, having been conned by OKMobility last summer (still fighting to get my money back! I should have read the reviews first I know!), I'm looking not to get caught out again this year. Despite having excess insurance I was told I was not sufficiently covered and that I could not have the car unless I paid for "Premium"…
Holding BA accountable
I have an issue regarding the BA Avios Companion Voucher. I queried about this in January 2024 and subsequently submitted a complaint in March 2024. The 8-week window for them to reply to complaints has now passed and I have had no replies to the original query or complaint. My voucher has a 12-month expiry window and…
Newcastle airport car park code
Does anyone know a valid one please?
Last Minute Flight Deals
Hello, Has anyone ever managed to get good last minute flight deals? Saw a good price for an eaysjet flight on the 29th of May to France two weeks ago, but now it's doubled in price. Have I missed the boat or are last minute deals still a thing? Ben
Ryanair Winter Flights
Can anyone tell me when Ryanair will be releasing winter flights 2024 from Newcastle to Alicante and Teesside to Alicante. I have seen that there are winter flights from Leeds Bradford and Manchester to Alicante.
Damaged golf clubs after easyJet flight
Hi. After easy jet flight we had to mini-bus from North to South terminal with our luggage close behind. 15 out of 16 golf bags arrived but mine did not. The belt stopped, still nothing so I reported it and went home.They found it and it was delivered the next day but the outer travel bag was destroyed as if it had been…
Travel between Madrid and Lisbon
Hi. Wife and I are having a two-city break in October (Madrid then Lisbon) and are looking to identify the best way to travel from Madrid to Lisbon. In the past I've taken the direct train but this seemed to stop in Covid times. The only train option appears to have two changes. There do seem to be a few bus companies…
Shannon Airport Car Hire
Hi all, Looking for a recommendation for a Car Hire company from Shannon airport for three days in September. Dollar and Carhire.ie have come up best price yet both have poor reviews. I would welcome suggestions.
Ryanair Baggage Size?
Hi, we're travelling with Ryanair in a couple of weeks to Spain. I've just checked the baggage size for 20kg hold luggage and it says the maximum dimensions of a 20kg Check-in Bag are 80 x120cms x120cm. That's massive. We've not flown with them for a good while but my recollection is of them penny pinching especially when…
travel agent atol certificate worth £800?
An agent has quoted me almost £1800 for flights including an Atol Certificate, but I can book the flight myself for £1000. Is it worth using the agent to get the Atol protection? Thanks
Reliable online agents for long haul flights?
I've been looking for flights to a few distant places via flight comparison sites like Skyscanner, Kayak, google flights and Kiwi.com but the online agents they refer you to i've never heard of eg GoToGate. Mytrip,trip.com, getaflight,travelup, carltonleisue, flightcatchers etc etc Reviews of all of them seem a bit mixed…

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MSE News

Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.

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Flights, currency & car hire

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