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Boarding Pass error
I've been trying to check in and print my boarding passes for our return flight from Tunisia but keep getting this error code on the easyJet website. Does anyone know what it means? Thank you ID: CB5DDED0-4E3D-64BF-9381-D6C46AD78BB6
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Problems with new FairFX currency cards
Is anyone else having problems with the new FairFX system? The balance from my old currency card that they cancelled because of the new system has not been transferred and the system hangs every time I try to contact the LiveChat. It's now not allowing me to enter the old app to see the balance (which I know is…
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Car Hire Cancelled Horror
Hi everyone I can't find an answer to this, so here's my question. We went to Italy last week and got a minibus 2.5km away from the airport to a small office to collect our hire car. We were told it was cancelled because we were there more than 2 hours after the pickup time. I checked through my 4-page voucher and there…
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Easyjet Check In Error
I'm having difficulty checking in for my return flight, from Tunisia to Bristol in 3 weeks time. I'm using a PC rather than an app on a mobile. I've tried doing it via Edge. The Website shows an error message when I get to the last page of the check in pages. All my information is correct with no children flying. I've…
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Where to get USD cash in London (or Istanbul airport)
I'm paying USD cash for a tour in Turkey (they're not very keen on their own currency). Is there an ATM in London (esp. Heathrow) or in the airport at Istanbul where I could withdraw about $1000? One that doesn't convert the amount to Sterling before the debit goes through to my bank. Thanks
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flights to USA
Hello, shouting out for some help here. I need to fly out to the USA - New York anytime after the 22 nd August and can return any time after the 12 th September. Preferably flying from London/Bristol/Birmingham although would consider Manchester as last resort. I have been searching on 6/7 flight search websites for the…
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Car hire in US and Canada - whole of car value insurance
Hi I have reserved two cars to hire - in Canada and the US - with Budget car hire. I have a corporate code and so the rental cost is low but there is no insurance included. I called Budget car hire here in the UK and have been told that it would cost $34 per day to add insurance for the US car and $30 per day for the…
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Booked a flight by mistake due to website crashing - rights?
Hello, Does anyone know what your rights are if you book a flight and then the website crashes, taking you back to homepage meaning you think it has not been successful? The story: mt Etna erupted on 23/07/24 - flight was cancelled by Ryanair, chaos at airport... Tried to book a flight with VUELING cost £900 once i…
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Goldcar car hire alicante spain dispute
We hired a car via holiday autos, which was with goldcar. We purchased the premium insurance (which we later find out is pretty pointless) Goldcar wanted either: €300 deposit plus €170 fuel deposit and pay £212 for their insurance or €1400 and £170 fuel deposit on credit card. We went with the later. 6 days in our new…
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Anyone used Turo in the US?
I've been reccomended Turo (a peer to peer car hire service like Airbnb) for an upcoming trip to the US by a friend. Has anyone used it? It's looking dramatically cheaper than than car hire companies... can't find much online of uk citizens hiring in the us.
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Difficulties buying online in France.
Has anyone else had difficulties buying goods online in France? We have a holiday home there and tried to buy some garden chairs online from the Carrefour site. All went well until I tried to use my Starling Euro card to pay. When I had to put in the address associated with the card the site would not accept an English…
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Virgin have essentially stolen from me
I had bought a premium return to the US. i needed to change my flight time therefore i paid to downgrade my seat from premium to economy light. Last week they cancelled this flight and put be back in the exact same flight I was originally, but now I’m £45 down and on economy light. i spoke to a customer service agent and…
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Expedia and Wizz Air cancellation impossible
I booked a holiday to Milan using Expedia. The flights are with Wizz Air Malta operated by L.Peru. I wanted to cancel and hotel no problem but can't cancel flight. Expedia have messaged called airline and I have done the same chat messages and calls. The flight is Sunday which I won't be on. Don't want refund just to…
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Flight cancelled - being put on a flight a day earlier
Hello all, In September I'm due to fly from Manchester to Las Vegas via Amsterdam with KLM. This is part of a package holiday. I received an email from KLM yesterday to inform me that the Amsterdam to Las Vegas leg of the journey had been cancelled by the airline, and they had offered seats on the same flight but flying a…
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Have we lost our money?
We rented an AVIS vehicle through British Airways who provided us with a prepaid voucher.When collecting the vehicle we presented the voucher and a credit card was required as a security deposit; no issues there.After returning the vehicle AVIS charged the full amount of the rental to the credit card. Due to their systems…
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Car Hire insurance question
Good afternoon, A hotel we are staying at in Europe have car hire. They are offering car hire at 70 per day or for 80, you get "mixed insurance" which includes everything except theft protection. What concerns me is there is no Theft protection... how do you cover a car hire that doest have this ? i see you can get Car…
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Wizz air baggage charges help please
Hi, my daughter has accidentally booked a flight for next week instead of today after her flight got cancelled yesterday in larnaca and she was trying to get back to the UK. I have checked the wizz air website and they say that they charge 80-100 euros to cancel a booking which we accept as it was her mistake the flights…
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Charges for using debit card abroad?
Hi there. I have a santander debit mastercard and I am looking to find out if I will be charged any fees for using my card in Spain. Santanders website says that there are no charges, since I have an edge up current account. However, many other sites say that there is a visa or mastercard fee, which appears to be a…
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Car Hire company cancelled my booking
Was wondering what are my rights when a car hire company (Vip-cars) has cancelled our booking in Croatia "due to the high season". They offered an alternative for £100 more. We paid deposit on a credit card. The t&cs on their website only state terms of customer's cancellation not on their part.. Appreciate any help..
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Car hire - the requirement for a credit card
We are going to Italy later this month and would like to hire a car. I will be booking it as my husband prefers me to deal with all the admin (and I'm happy to!). My husband will be driving, not me. I read that if we sort our own cheaper insurance before we go, a credit card in the name of the driver has to be provided to…
