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Car Hire insurance question
Good afternoon, A hotel we are staying at in Europe have car hire. They are offering car hire at 70 per day or for 80, you get "mixed insurance" which includes everything except theft protection. What concerns me is there is no Theft protection... how do you cover a car hire that doest have this ? i see you can get Car…
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Wizz air baggage charges help please
Hi, my daughter has accidentally booked a flight for next week instead of today after her flight got cancelled yesterday in larnaca and she was trying to get back to the UK. I have checked the wizz air website and they say that they charge 80-100 euros to cancel a booking which we accept as it was her mistake the flights…
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Charges for using debit card abroad?
Hi there. I have a santander debit mastercard and I am looking to find out if I will be charged any fees for using my card in Spain. Santanders website says that there are no charges, since I have an edge up current account. However, many other sites say that there is a visa or mastercard fee, which appears to be a…
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Car Hire company cancelled my booking
Was wondering what are my rights when a car hire company (Vip-cars) has cancelled our booking in Croatia "due to the high season". They offered an alternative for £100 more. We paid deposit on a credit card. The t&cs on their website only state terms of customer's cancellation not on their part.. Appreciate any help..
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Car hire - the requirement for a credit card
We are going to Italy later this month and would like to hire a car. I will be booking it as my husband prefers me to deal with all the admin (and I'm happy to!). My husband will be driving, not me. I read that if we sort our own cheaper insurance before we go, a credit card in the name of the driver has to be provided to…
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Car hire abroad - child's car seat guaranteed?
Looking to hire a car in Italy. On the website, it's giving us the option of adding a car seat which is great. But, it's saying we don't pay for the car seat upfront - we pay for everything else upfront, but pay for the cost of hiring the car seat on the day. My question is, by reserving this car seat, is there any chance…
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Istanbul (Turkiye) - payment methods
Hey everyone, I hope you've had a great week so far. I'm heading to Istanbul next week, and I have a question about payments. Do most places, like restaurants, bars, and tourist spots, accept contactless payments in Turkish lira with a Revolut card? Also, do they charge any extra fees for using contactless payments? Are…
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Using Revolut abroad
When using a Revolut card in EU , Is it necessary to transfer money into Euros in advance , or can I use my Revolut card like any other bank card and allow them to get the best transaction rate?
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BA Cancellations
Can anyone tell me, if BA cancels my flight (which it keeps doing) am I entitled to compensation for hotel that I booked the night before an early flight and/or any cost for onward travel? For example where BA cancelled our flights from Spain to Gatwick and booked us on another that returned to London City instead. Our car…
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Cash in Morocco
I'm a bit confused with the "closed currency" situation in Morocco as it seams that I can buy cash in the UK to take with me. The Travel Money Max section of Money Saving Expert (I can't past links yet) even tells me where.
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Please can someone help me with regards to the Small Claims Court procedure?
I've taken Lastminute.com to the small claims court for a cancelled flight, they have been very slow and I gave them 14 days to return my money. They ignored that, so I took them to the small claims court, and only then did they offer me a voucher (as a "gesture of goodwill"). I semi-accepted that (I replied with a few…
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Easyjet 23kg hold luggage
I have booked 23kg hold luggage and I am unsure if that means I can take 1 bag weighing up to 23kg or if I can take 2 bags weighing up to 23kg? I looked on their website but couldn't find any clarification on the subject.
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Booked with BA flew with AA
ALONG WITH 4 OTHERS, I WAS BOOKED ON A HOLIDAY CRUISE , BOOKED WITH CRUISE FIRST, TO GO TO MIAMI FROM NEWCASTLE AIRPORT,VIA HEATHROW FLIGHT SUPPLIER, BRITISH AIRWAYS, 1325 BA.ON 10/5/2024. THE FLIGHT WAS ONE HOUR DELAYED FROM NEWCASTLE, WHICH MEANT WE MISSED OUR ORIGINAL CONNECTING FLIGHT FROM HEATHROW TO MIAMI,AND ANOTHER…
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Ryanair rescheduling flight
Ryanair has rescheduled my flight to make it a later flight by 4 hours 40 minutes. The flight number is the same and they have given us the 90 days notice. The choice was to either accept the new flight times or reschedule to a flight the day before which I cannot do, or take the flight the day after (there isn't one).…
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Booking.Com / GotoGate.com Refund
Hi, I booked flights on 23rd November 2023 to Munich through Booking.Com, and received an email on 26th January this year that there had been a schedule change so I could either accept that or request a refund. I requested a refund immediately and 5 months later I am still waiting for it. I've been on the phone to…
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Car Excess Insurance
HelloI am a bit confused regarding taking out the above. I have booked to pickup a car in Greifswald (Northern Germany) in October via Sixt website. I have tried to read some of the bumpf on the various providers' website and get very confused with what is and what is not covered! Any help gratefully accepted.
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Missed connection - cancelled return flight
Hello, looking for some advice about Lufthansa airline. My husband and son had flight Man-Munich-Stuttgart and return Stutt-Mun-Man. Their flight from Manchester to Munich was delayed by over 2 hours and this resulted in them missing their connection to Stuttgart. Following advice from staff on plane they ran to gate but…
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Dynamic Currency Conversion without consent: what are my rights?
So I bought a bus ticket from a machine last August; agreed payment in Euro and it was only when I saw my card statement that I found that DCC had been applied. My card issuer (Cumberland) completely failed to understand my concern, and the Ombudsman seems fairly clueless and is now saying that responsibility for dealing…
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Significant change to a package holiday question
Hello knowledgeable people, we have a package holiday booked to Ireland this Saturday and were due to fly Heathrow to Cork with a 1 hour coach transfer to the hotel. The flight has been cancelled due to ALingus strike and they propose flying us to Belfast (a different country!) and then do a coach transfer for a distance…
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Cancelled flights and alternatives
Hi guys, I have a package holiday booked through lastminute.com to Bucharest (flight and hotel) in November of this year. I received an email on Sunday the 26th of May telling me that the original flight was cancelled and it said I needed to let them know by the 2nd of June if I wanted to accept the alternative flight and…
