Downloading boarding pass to mobile app

I've printed off the paper copy of my boarding pass but would also like to have it digitally on my phone however I can't seem to work out how to do this. Does it mean I can't download it digitally if I have already downloaded and printed it off.  Thanks 

Comments

  • eskbanker
    eskbanker Posts: 36,928 Forumite
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    Which airline are you referring to?

    It should normally be possible to access via app even after printing, but if you clarify who it is, it should be possible to advise further....
  • DullGreyGuy
    DullGreyGuy Posts: 17,795 Forumite
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    I've printed off the paper copy of my boarding pass but would also like to have it digitally on my phone however I can't seem to work out how to do this. Does it mean I can't download it digitally if I have already downloaded and printed it off.  Thanks 
    With most airlines you can do both... typically easiest if you have the airlines app on your phone as from there you can normally directly add it to your digital wallet. Some you can do from their website too
  • pramsay13
    pramsay13 Posts: 2,128 Forumite
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    You could take a photo of the paperwork. 
  • maggiesoup
    maggiesoup Posts: 791 Forumite
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    I'm travelling with Easyjet. I've got their app on my phone but can't seem to do it.  I'll take a pic of the paper one as a backup anyway.
  • Exodi
    Exodi Posts: 3,728 Forumite
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    edited 21 February at 9:50AM
    I'm travelling with Easyjet. I've got their app on my phone but can't seem to do it.  I'll take a pic of the paper one as a backup anyway.
    Do you have the Google Wallet app instead (if you have an Android phone) or Apple Pay setup (if you have an Apple phone)? The pass is typically added to these apps or it can be downloaded as a PDF and stored on the phone (so you can open it from your documents). I'm pretty sure you can also view the pass within the app?

    You're free to download/print/etc as many times as you want, I usually use my phone but keep a printed copy in my backpack for emergencies.
    Know what you don't
  • maggiesoup
    maggiesoup Posts: 791 Forumite
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    Yes I have the wallet but nothing going in. Weird, I'm sure I've done both before 
  • NoodleDoodleMan
    NoodleDoodleMan Posts: 4,151 Forumite
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    If you have the downloaded and printed copy then I'd suggest you are good to go as is.
    The mobile version is obviously useful of course but not essential if you have the traditional version.
    I have read a few stories about passengers losing their mobile service at the time it's needed at boarding gate and having to rely on the paper copy.
    Not sure if a photo of the latter is acceptable for airlines - maybe somebody can confirm, or otherwise ?
  • Voyager2002
    Voyager2002 Posts: 16,128 Forumite
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    Not sure if a photo of the latter is acceptable for airlines - maybe somebody can confirm, or otherwise ?
    I don't think a photo of the paper boarding pass would work on the scanners.

  • zagfles
    zagfles Posts: 21,381 Forumite
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    edited 23 February at 6:11PM
    If you have the downloaded and printed copy then I'd suggest you are good to go as is.
    The mobile version is obviously useful of course but not essential if you have the traditional version.
    I have read a few stories about passengers losing their mobile service at the time it's needed at boarding gate and having to rely on the paper copy.
    Not sure if a photo of the latter is acceptable for airlines - maybe somebody can confirm, or otherwise ?
    You don't need mobile service at the boarding gate, provided you've previously checked in and downloaded the boarding pass. 

    A photo or pdf of the boarding pass is unlikely to work, you need a mobile boarding pass which is different (usually a QR code not a bar code)
  • NoodleDoodleMan
    NoodleDoodleMan Posts: 4,151 Forumite
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    "You don't need mobile service at the boarding gate, provided you've previously checked in and downloaded the boarding pass."
    I suspect those who did report a problem probably had no battery power rather than network service ?
    Never experienced that potential issue - I always carry a small power pack in hand luggage and ensure the handset has a decent charge before going to the gate. 

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