-
KLM possible fraudulent activity.
My son booked tickets to Japan with KLM which were subsequently cancelled and he was issued with a voucher. He tried to redeem the vouchers for cash recently and was told that they were used to book other flights which were subsequently refunded for vouchers and have now been cash refunded. He allegedly was travelling with…
-
Urgent help with FinnAir international flight needed
Can anyone help with a FinnAir flight issue? My stepdaughter booked to travel from Boston to London on Christmas Day on a flight that FinnAir said could be changed as many times as needed. She is now unable to travel since she's a single mother with three little ones and can't risk being stuck overseas due to Covid, and…
-
Jet2 flight cancellation
I got email from Jet2 today saying I had cancelled my flight to Faro in March and sent the relevant cancellation documents. HoweverI did not cancel the flight. What can I do?
-
car hire (Goldcar)
Although I am a regular car hirer, I still got caught out with fuel charges.i have recently realised that the FULL/FULL contract is best for everyone, as you pick up the car FULL and you the hirer drop it back FULL , so you only pay for what you use...Simple???? you would have though so!!..BUT NO when I dropped of my Golf…
-
KLM Cancelled Flight REFUNDS
Hi - has anyone affected by the recent KLM flight cancellations due to COVID restrictions actually managed to get a REFUND ? I have completed thier online form as suggested and had no reply or update, after two weeks of trying to contact them via phone/messenger/whatsapp I still seem to be getting nowhere with this…
-
BA Changed Connecting Flight - Causing Over 12 Hrs Wait - Any Possible Claim?
My 19 year old niece was flying from North America to Africa, and connecting at Heathrow. BA cancelled her connecting flight after the first flight had taken off, and changed it to one taking off over 12 hours later. The girl was stuck at Heathrow without so much as a meal voucher or any other kind of support. The flight…
-
Changing Euros back at Post Office
Looking online I couldnt see anywhere local to change my euros to stirling. No banks here so tried the post office. Fortunately theyd change it. Unfortunately their rate = 1.34 Whereas the current rate is 1.17 So just a warning, unless youre desperate try elsewhere
-
Selecting an airline booking agent
Hi there, I am planning to go to Portugal next august/september with a group of friends in an Airbnb and only have our flights left to get. We've been looking at skyscanner/kayak and have found our flight however every single booking agent seems to have a 2* trustpilot rating. Kiwi generally had the best price (it changed…
-
WeSwap 2.0 new app and Launch problems
Having been a WeSwap card holder for years it saddens me to say that I am having a complete nightmare with the new app WeSwap 2.0 have launched and now have no access to my money on my account. In fact my money seems to have vanished into the ether as it is showing a zero balance and not the hundreds of euros that were on…
-
Ryanair flight cancellation - how much should they refund?
Ryanair have cancelled our flight next Sept (2022) - our booking has been changed at least twice due to Covid but Ryanair wouldn't give us free change as we booked the initial flight before Covid started - in total we have spent 415 euros to get to where we are with the flight - are they obliged to refund the full amount?…
-
Lastminute.com dodging refund payment (not covid related)
In September my impoverished student son and girlfriend had a much needed weekend break in Paris, with accommodation booked through Airbnb. A few weeks before they we due to depart they got an email from Lastminute.com saying that their flights would be diverted via Barcelona, taking a total of ten hours out of their…
-
Unable to claim refund or make changes for Ryanair flight change
Apologies in advance for a long-winded
post. At the end of September, I booked flights
with Ryanair for Summer 2022. The plan is to spend the 1st week in Barcelona and the
2nd in Salou. Out: 31/07 10:25 Manchester – 11:50 Barcelona / Return:14/08 06:25 Reus – 09:45 Manchester In early-November, the flight
times were…
-
Getting a flight refund from British Airways via TravelUp
I booked a flight to Miami via JFK a month ago and British Airways cancelled the second leg, with a replacement requiring me stay in New York overnight. This wasn't practical and so I phoned BA, who (after a lengthy wait on hold) agreed a full refund of £516. I booked a replacement flight in the meantime, thinking I'd get…
-
British Airways - Wont change name on a flight booking
Hi - has anyone had experience of this ? I paid for my friends flight ticket online but booked under her married name - not knowing she has reverted to her maiden name on her passport , post divorce. Try as we might - we cannot get through to BA - who tell me on Twitter they wont deal with a query from me as the booking is…
-
Avios Points via the BA shopping site
I'm a little confused on what points can be earned via the BA shopping site.For instance, if you order a meal on Just eat via the BA site, it says you get 1 point per pound. Now, is that on top of the 1.5 points i get using my Amex card? so 2.5 points per pound. As i don't seem to be getting this.Also, if not, whats the…
-
Santander Zero Card
We have had a Santander Zero card for years and it has been great. It never seems to be listed as one of the preferred cards anymore. Does it still rank up high or is it time to ditch it?
-
Ryanair- refund options
Hi, I was due to travel to Vienna, Austria tomorrow but their government have announced a nationwide lockdown, including a restriction on tourism. All hotels, restaurants and non essential shops are closed. Ryanair however are still running the flight. They won't refund me, or offer me a chance to move it for free. My only…
-
Quick RyanAir bag check-in question
Hi all, does anyone happen to know if there is a dimension limit on the check-in bags e.g. can a 10KG bag be no bigger than 55x40x20cm or is it possible to have a 119x119x81cm bag that only weighs 10kg? Below are screenshots of all the information related to dimensions & weight, but none of it answers that question:
-
Paying for Health Care Abroad
I am one of the many people seeking medical treatment in Europe because of a 3.5 year wait for treatment in the UK. I have to pay for the treatment when I arrive. Does anyone know the best/ most secure/cheapest way to make the payment? Thanks Cat
-
Holiday Extras Vouchers - be careful
Earlier this year I booked airport parking at East Midlands airport for a date range at the end of March 2022, through Holiday Extras. Recently I got an email from them offering the same car park for the same dates at a reduced price. Naturally, I cancelled the original booking and got a credit voucher which I used to pay…
