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Legality of some OTA fees
When an airline cancels a flight and you are offered a refund, I am keen to understand the legality of OTA's imposing feed to process the refund. My thinking is the OTA is contracted by you to take you from A to B at a given time. A flight cancellation is a breach of contract, so a fee to refund you would appear to be…
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TUI flight query
Good morning, I hope I’m worrying unnecessarily - but can anyone tell me how I can check if a Summer flight has been cancelled? I have booked a holiday from Aberdeen to Majorca in August, and when I went to look to see if there was any availability as someone wanted to join us, I could see that there were no flight on a…
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Sixt car hire charging for damages I didn’t incur
Hello all. Thank you in advance. My partner and I visited our daughter in Amsterdam during October 2021. I had been recovering from breast cancer and it was a much needed break. We hired a car from Sixt at the airport. This is the first time we have hired a car. We drove to where our daughter was staying and then drove…
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Any discounts for Eurostar/French train travel?
We're a family of four travelling to France in the spring. Is there any card or any way of getting the best price for our train tickets? TIA!
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Shake up of UK Flight Delay Compensation rules coming?
As reported by the BBC: Airlines may pay out for one-hour UK flight delays - BBC News Seems a bit of a shake up might be coming including the introduction of tiered compensation payments from a 1 hour delay, although potentially limited by the price the customer payed. Seems to offer more questions than it answers at this…
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Booking a flight - what if the rules change?
We are planning on going away with another couple to Greece in July, but one of them isn’t vaccinated by choice. We’ve checked the gov website and they can still travel just have to do an approved PCR test 72 hours prior to travel. what happens to our flights should the rules change, and Greece decide you have to be fully…
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Sitting together on Ryanair flight: special assistance
I have a medical condition called Ehler's Danlos syndrome, and one of the issues it causes is an increased risk of severe allergic reaction. I have had three incidences of anaphylaxis and carry an epi-pen. I recently booked a Ryanair flight and started an online chat to request that my partner and I be allocated seats…
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Last minute holidays refund
Hi , has anyone been successful with getting a refund from last minute holidays , We booked three flights to India with them and just could not get hold of them to ask for a refund and so we applied for a refund with the credit card but they said that we had exceeded the 120 days needed to claim that is because we were…
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Upgrade Flight Ticket to get refund?
Hi, our flight back from Cape Verde with TAP Portugal is via Lisbon so currently requires a Covid test before we board the return flight. Thinking of upgrading our Basic ticket type to Executive so it then qualifies for a refund and then requesting a refund to get money back and book a direct flight back with TUI which…
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Avios to Nectar Conversion Glitch
Swathes of frustrated British Airways customers have been unable to convert their Avios frequent flyer points into Nectar rewards because of a glitch with the airline's systems, which has resulted in an outpouring of anger online. Read the full story here: 'British Airways glitch sparks anger as customers unable to convert…
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Unexpected charges from Avis car rental
Earlier this year I booked and fully paid for an Avis car hire with a British Airways flight. However, Avis had pre-printed the contract before I arrived and added "Requested optional extras" even though no requests had been made. It was my fault for not spotting this and insisting that the contract was changed and…
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Orlando Car Hire - July
Looking at car hire in Orlando in July and looks the costs are nearly double what they were from a few years ago, i assume this is a lack of cars the car hire companies are retaining due to the pandemic so do we think those costs will come down closer to the summer ? On another note will a hire company deliver a car to…
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Can TUI do this?
Hi all, my friend and I booked flights with TUI for May of this year from Manchester to Corfu travelling out at 15.00 hrs and returning at 13.30hrs,the tickets came to £840 in total which were more expensive than other times on the same dates but that was fine because due to my friends job they were the times that suited…
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exchanging Costa Rican colons
I have returned with about £100 in Costa Rican colons, mostly in low denominations. Now I can't find anywhere to exchange them. The place I bought them from refuses to take low value notes and many other exchange places simply don't buy them. Any advice as to what to do?
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Crete car hire in July
It’s no surprise that in 2 yrs, car hire rental in Greece with Avis or Hertz has doubled. Guessing they’re trying to recoup on missed tourism perfectly understandable. But I’m preferring to still book with one of the bigger rental companies for a week’s holiday and wonder if anyone has any tips - MSE tips around booking on…
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Manchester Airport - advice
Most of you know that I am going to Benidorm in June, first time abroad so I don't know how Airports work. I have got told I need to be at Airport 3 hours before my flight, is this true? and also what happens when I first arrive? do I check in straight away when I get to the Airport? Any advice would be great. I have…
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Buying abroad flights with BA using $ is £1000 cheaper than £
Hi all. Currently living and working in Brazil and hoping to fly my Brazilian in-laws to UK for a few months in the summer (late July to early Oct) for MILs 70th, my 40th (same day in August). Directly with BA for same days and flights for prem eco come to just over £3k for MiL and FiL return yet just under £2k if paying…
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Car hire and credit card without PIN
Hi everybody and happy new year This will sound a very silly question but I am a very silly person at times unfortunately. I booked a car hire in December this year for a trip in Italy, i had my credit card with me but forgot the PIN. I had the impression that for the deposit they only needed my credit card details, a bit…
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Unable to change flight with lastminute.com
Hi, I paid extra for a flexible fare but cannot change it on lastminute.com website or app (only shows cancellation when you click on'modify'.) The customer service number 0208 3961209 is inoperable This is urgent my son needs to fly home from San Francisco asap Does anyone have a working phone number for them, or advice?…
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Best Way to Exchange Large Sum of USD into UK Bank Account?
Hi everyone, not sure if this is the right forum for this. I'm looking to deposit a large sum of cash in USD ($9K) into my UK bank account (savings lifted from US account and brought over for deposit on a new house here.) Wondering what is the most efficient way of doing so? I'm assuming I won't get a great exchange rate…
