-
Booking.com regulators
I cancelled flights booked through booking.com and was offered a future British Airways travel voucher. I have been trying since 27th December to use the voucher but have been blocked by them for using it for various reasons, the last one saying I had used the voucher when I haven't. We have called over 60 times each time…
-
Airline departs with no passenger baggage loaded. Captain tells passengers on arrival
Had the recent appalling experience of flight to Vancouver being loaded with passengers at Heathrow T5. It was then held at gate with explanations of awaiting baggage and freight to be loaded. Capt then pushed back 2 hours 56 mins from the official take off time cleverly avoiding the 3 hour take off delay compensation…
-
Travel money for 16 year old
My granddaughter is hoping to attend a Summer school in USA and will require access to some funds. I don’t know how safe it will be to take cash. She is too young for a credit card or Travellers cheques. Can anybody suggest a solution?
-
Adult & child - misleading pricing?
Hi, I wonder if anyone can help. I've booked flights for myself and my 1 yr old daughter to visit family in NYC. Using skyscanner I found return flights for £210. Double checked it was a return flight as price seemed too good. It was a return. So I booked for adult and infant - total came to £420, which made sense to book…
-
Car Hire Company Cancelling a Pre-Paid Booking for July
I pre-booked and paid for car hire last year for our summer holiday in Italy this year. The booking was with Hertz via Rentalcar.com and Rentalcar have just emailed to say the car will not be available and have offered either to swap the booking to another provider( same car and price), Nolegiare or to refund me. A refund…
-
How long does Wizzair credit last (slightly complicated circumstances)
Hi there, I have £50 remaining Wizzair credit leftover from a flight I was unable to take in May 2020. But I can’t find any information on Wizzair’s website as to how long I’ve got to use it, can anyone advise? I used most of the credit in October 2021 on another holiday. (The slight complication, and the reason I’ve never…
-
Lastminute.com issue with BA flight cancellation
Perhaps someone can advise. We booked flights through lastminute.com approximately 6 months ago to Cape Town in April 2022, which was made up of outbound with another airline and return with BA. On the 16th November, we were informed by lastminute.com that our return flight with BA had been cancelled and whether we would…
-
Swissair increasing flight of the price after I have paid, and now asking for more money
Hello, Strange one here. I had to rebook my flights due to covid issues. I called swissair to confirm the new dates of my flight. They quoted me an additional £600, although their advertised rate on their site was actually £1000 less. After much conversation I succumbed and confirmed to take the new dates, plus the extra…
-
Banks not able to fulfil exchange hang onto your money!
Hi, off to Barbados in a couple of weeks and used HSBC forex exchange service to order BBD $'s at a not fantastic but ok rate. Transaction went through, delivery date booked and UK sterling taken from my bank. 2 days later I get a call from HSBC saying that they cannot get hold of the cash and so have cancelled the…
-
Renting a Car in London
I am looking to hire a car locally. I live in London and I'm planning on driving down to Lulworth Cove for 4 days this weekend. Since I am new to this hiring car thing, I wonder if anyone has tips on where to get good, cheap hire cars? I've seen Kayak, Europcar, RentalCars and, Go Rentals but if there's more, your help…
-
Country in lockdown but Ryanair won't offer anything as flight went ahead.
Hi all! Spent c.£250 on flights to Austria and back early December. Unfortunately we didn't end up going as the country was in lockdown when our outbound flights were (the return flights fell a day after their lockdown ended.) I didn't take out travel insurance as I didn't think it was going to cover us for this. I gave…
-
Barclay card rewards fee free spending overseas forum guide different to t and cs on account ???
Reading the guide it says the barclaycards rewards card is now one of the best cards to have to travel. with that in mind i got one , here is what the forum guide says The top pick as it charges no fees or interest on spending AND overseas cash withdrawals repaid in full. Plus there are a couple of perks – you get 0.25%…
-
Air Transat or WestJet?
I haven't travelled in years, so wondering which of these is the best airline to travel to Toronto from London with? Unfortunately Air Canada is out of our budget (£50 more per person). Will be going with 6 adults, I think we require just one luggage, and the rest of us are OK with carry on. I think the main thing is food,…
-
33% charge for transfering money from Spain to UK
As a resident in Spain, I have just transferred 130€ from my Spanish bank account to a third party UK bank. For this, my bank has charged me 42€.Surely this can't be right!
-
Organised tour - not incl. flights
Hi everyone, I
am interested in booking an organised tour, but the flights have to be booked
independently, meaning that if the tour were to be cancelled, I would lose
money on my airfares. This has happened to me before when booking with this
same company. Can anyone tell me about any travel insurance policies that would…
-
20 Ryanair tips – official MSE guide discussion
Hello there, The original Ryanair tips thread is now closed, so I've created a new one here, which is specifically to discuss the following guide:20 Ryanair tips What do you think of the guide? Has it helped you save money? Do you have any other tips we could add to it? Thanks for your help, MSE Kelvin :)
-
Travel Agent or self book?
We would like to visit relatives abroad for about 6 weeks, accommodation would be left to relatives to sort. My question is -'Should we book flights/seats/luggage/insurance ourselves or use a travel agent. I'll add we're not very web-site savvy! Thank you
-
Ryanair taking back refunded flights money
not sure if anyone else has had this experience, back in 2020 at the start of the pandemic we had flights booked with ryanair for portugal in June, Ryaniair cancelled the flight in May 2020 and offeered us a voucher or refund, we went for the refund. They kept trying to get us to swap to a voucher but we persisted with the…
-
Travel money question
I feel like I have been mugged off, we went to the travel agents who we booked our holiday with to change up currency after checking their exchange rate as being 1.325. We were making two separate transactions, after the first one I realised that they had only given us a rate of 1.242. When I questioned it I was told that…
-
How to contact KLM or advice re EMD number
I am trying to contact KLM but cannot reach them by phone despite trying many times and being on hold for very long periods of time without success. I have tried contacting them through messenger and whatsapp without success as you just get the automated BOT that cant assist and a human operator never appears. They have no…
