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33% charge for transfering money from Spain to UK
As a resident in Spain, I have just transferred 130€ from my Spanish bank account to a third party UK bank. For this, my bank has charged me 42€.Surely this can't be right!
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Organised tour - not incl. flights
Hi everyone, I
am interested in booking an organised tour, but the flights have to be booked
independently, meaning that if the tour were to be cancelled, I would lose
money on my airfares. This has happened to me before when booking with this
same company. Can anyone tell me about any travel insurance policies that would…
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20 Ryanair tips – official MSE guide discussion
Hello there, The original Ryanair tips thread is now closed, so I've created a new one here, which is specifically to discuss the following guide:20 Ryanair tips What do you think of the guide? Has it helped you save money? Do you have any other tips we could add to it? Thanks for your help, MSE Kelvin :)
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Travel Agent or self book?
We would like to visit relatives abroad for about 6 weeks, accommodation would be left to relatives to sort. My question is -'Should we book flights/seats/luggage/insurance ourselves or use a travel agent. I'll add we're not very web-site savvy! Thank you
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Ryanair taking back refunded flights money
not sure if anyone else has had this experience, back in 2020 at the start of the pandemic we had flights booked with ryanair for portugal in June, Ryaniair cancelled the flight in May 2020 and offeered us a voucher or refund, we went for the refund. They kept trying to get us to swap to a voucher but we persisted with the…
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Travel money question
I feel like I have been mugged off, we went to the travel agents who we booked our holiday with to change up currency after checking their exchange rate as being 1.325. We were making two separate transactions, after the first one I realised that they had only given us a rate of 1.242. When I questioned it I was told that…
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How to contact KLM or advice re EMD number
I am trying to contact KLM but cannot reach them by phone despite trying many times and being on hold for very long periods of time without success. I have tried contacting them through messenger and whatsapp without success as you just get the automated BOT that cant assist and a human operator never appears. They have no…
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Legality of some OTA fees
When an airline cancels a flight and you are offered a refund, I am keen to understand the legality of OTA's imposing feed to process the refund. My thinking is the OTA is contracted by you to take you from A to B at a given time. A flight cancellation is a breach of contract, so a fee to refund you would appear to be…
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TUI flight query
Good morning, I hope I’m worrying unnecessarily - but can anyone tell me how I can check if a Summer flight has been cancelled? I have booked a holiday from Aberdeen to Majorca in August, and when I went to look to see if there was any availability as someone wanted to join us, I could see that there were no flight on a…
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Sixt car hire charging for damages I didn’t incur
Hello all. Thank you in advance. My partner and I visited our daughter in Amsterdam during October 2021. I had been recovering from breast cancer and it was a much needed break. We hired a car from Sixt at the airport. This is the first time we have hired a car. We drove to where our daughter was staying and then drove…
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Any discounts for Eurostar/French train travel?
We're a family of four travelling to France in the spring. Is there any card or any way of getting the best price for our train tickets? TIA!
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Shake up of UK Flight Delay Compensation rules coming?
As reported by the BBC: Airlines may pay out for one-hour UK flight delays - BBC News Seems a bit of a shake up might be coming including the introduction of tiered compensation payments from a 1 hour delay, although potentially limited by the price the customer payed. Seems to offer more questions than it answers at this…
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Booking a flight - what if the rules change?
We are planning on going away with another couple to Greece in July, but one of them isn’t vaccinated by choice. We’ve checked the gov website and they can still travel just have to do an approved PCR test 72 hours prior to travel. what happens to our flights should the rules change, and Greece decide you have to be fully…
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Sitting together on Ryanair flight: special assistance
I have a medical condition called Ehler's Danlos syndrome, and one of the issues it causes is an increased risk of severe allergic reaction. I have had three incidences of anaphylaxis and carry an epi-pen. I recently booked a Ryanair flight and started an online chat to request that my partner and I be allocated seats…
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Last minute holidays refund
Hi , has anyone been successful with getting a refund from last minute holidays , We booked three flights to India with them and just could not get hold of them to ask for a refund and so we applied for a refund with the credit card but they said that we had exceeded the 120 days needed to claim that is because we were…
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Upgrade Flight Ticket to get refund?
Hi, our flight back from Cape Verde with TAP Portugal is via Lisbon so currently requires a Covid test before we board the return flight. Thinking of upgrading our Basic ticket type to Executive so it then qualifies for a refund and then requesting a refund to get money back and book a direct flight back with TUI which…
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Avios to Nectar Conversion Glitch
Swathes of frustrated British Airways customers have been unable to convert their Avios frequent flyer points into Nectar rewards because of a glitch with the airline's systems, which has resulted in an outpouring of anger online. Read the full story here: 'British Airways glitch sparks anger as customers unable to convert…
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Unexpected charges from Avis car rental
Earlier this year I booked and fully paid for an Avis car hire with a British Airways flight. However, Avis had pre-printed the contract before I arrived and added "Requested optional extras" even though no requests had been made. It was my fault for not spotting this and insisting that the contract was changed and…
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Orlando Car Hire - July
Looking at car hire in Orlando in July and looks the costs are nearly double what they were from a few years ago, i assume this is a lack of cars the car hire companies are retaining due to the pandemic so do we think those costs will come down closer to the summer ? On another note will a hire company deliver a car to…
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Can TUI do this?
Hi all, my friend and I booked flights with TUI for May of this year from Manchester to Corfu travelling out at 15.00 hrs and returning at 13.30hrs,the tickets came to £840 in total which were more expensive than other times on the same dates but that was fine because due to my friends job they were the times that suited…