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Last minute holidays refund
Hi , has anyone been successful with getting a refund from last minute holidays , We booked three flights to India with them and just could not get hold of them to ask for a refund and so we applied for a refund with the credit card but they said that we had exceeded the 120 days needed to claim that is because we were…
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Upgrade Flight Ticket to get refund?
Hi, our flight back from Cape Verde with TAP Portugal is via Lisbon so currently requires a Covid test before we board the return flight. Thinking of upgrading our Basic ticket type to Executive so it then qualifies for a refund and then requesting a refund to get money back and book a direct flight back with TUI which…
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Avios to Nectar Conversion Glitch
Swathes of frustrated British Airways customers have been unable to convert their Avios frequent flyer points into Nectar rewards because of a glitch with the airline's systems, which has resulted in an outpouring of anger online. Read the full story here: 'British Airways glitch sparks anger as customers unable to convert…
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Unexpected charges from Avis car rental
Earlier this year I booked and fully paid for an Avis car hire with a British Airways flight. However, Avis had pre-printed the contract before I arrived and added "Requested optional extras" even though no requests had been made. It was my fault for not spotting this and insisting that the contract was changed and…
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Orlando Car Hire - July
Looking at car hire in Orlando in July and looks the costs are nearly double what they were from a few years ago, i assume this is a lack of cars the car hire companies are retaining due to the pandemic so do we think those costs will come down closer to the summer ? On another note will a hire company deliver a car to…
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Can TUI do this?
Hi all, my friend and I booked flights with TUI for May of this year from Manchester to Corfu travelling out at 15.00 hrs and returning at 13.30hrs,the tickets came to £840 in total which were more expensive than other times on the same dates but that was fine because due to my friends job they were the times that suited…
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exchanging Costa Rican colons
I have returned with about £100 in Costa Rican colons, mostly in low denominations. Now I can't find anywhere to exchange them. The place I bought them from refuses to take low value notes and many other exchange places simply don't buy them. Any advice as to what to do?
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Crete car hire in July
It’s no surprise that in 2 yrs, car hire rental in Greece with Avis or Hertz has doubled. Guessing they’re trying to recoup on missed tourism perfectly understandable. But I’m preferring to still book with one of the bigger rental companies for a week’s holiday and wonder if anyone has any tips - MSE tips around booking on…
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Manchester Airport - advice
Most of you know that I am going to Benidorm in June, first time abroad so I don't know how Airports work. I have got told I need to be at Airport 3 hours before my flight, is this true? and also what happens when I first arrive? do I check in straight away when I get to the Airport? Any advice would be great. I have…
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Buying abroad flights with BA using $ is £1000 cheaper than £
Hi all. Currently living and working in Brazil and hoping to fly my Brazilian in-laws to UK for a few months in the summer (late July to early Oct) for MILs 70th, my 40th (same day in August). Directly with BA for same days and flights for prem eco come to just over £3k for MiL and FiL return yet just under £2k if paying…
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Car hire and credit card without PIN
Hi everybody and happy new year This will sound a very silly question but I am a very silly person at times unfortunately. I booked a car hire in December this year for a trip in Italy, i had my credit card with me but forgot the PIN. I had the impression that for the deposit they only needed my credit card details, a bit…
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Unable to change flight with lastminute.com
Hi, I paid extra for a flexible fare but cannot change it on lastminute.com website or app (only shows cancellation when you click on'modify'.) The customer service number 0208 3961209 is inoperable This is urgent my son needs to fly home from San Francisco asap Does anyone have a working phone number for them, or advice?…
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Best Way to Exchange Large Sum of USD into UK Bank Account?
Hi everyone, not sure if this is the right forum for this. I'm looking to deposit a large sum of cash in USD ($9K) into my UK bank account (savings lifted from US account and brought over for deposit on a new house here.) Wondering what is the most efficient way of doing so? I'm assuming I won't get a great exchange rate…
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KLM possible fraudulent activity.
My son booked tickets to Japan with KLM which were subsequently cancelled and he was issued with a voucher. He tried to redeem the vouchers for cash recently and was told that they were used to book other flights which were subsequently refunded for vouchers and have now been cash refunded. He allegedly was travelling with…
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Urgent help with FinnAir international flight needed
Can anyone help with a FinnAir flight issue? My stepdaughter booked to travel from Boston to London on Christmas Day on a flight that FinnAir said could be changed as many times as needed. She is now unable to travel since she's a single mother with three little ones and can't risk being stuck overseas due to Covid, and…
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Jet2 flight cancellation
I got email from Jet2 today saying I had cancelled my flight to Faro in March and sent the relevant cancellation documents. HoweverI did not cancel the flight. What can I do?
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car hire (Goldcar)
Although I am a regular car hirer, I still got caught out with fuel charges.i have recently realised that the FULL/FULL contract is best for everyone, as you pick up the car FULL and you the hirer drop it back FULL , so you only pay for what you use...Simple???? you would have though so!!..BUT NO when I dropped of my Golf…
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KLM Cancelled Flight REFUNDS
Hi - has anyone affected by the recent KLM flight cancellations due to COVID restrictions actually managed to get a REFUND ? I have completed thier online form as suggested and had no reply or update, after two weeks of trying to contact them via phone/messenger/whatsapp I still seem to be getting nowhere with this…
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BA Changed Connecting Flight - Causing Over 12 Hrs Wait - Any Possible Claim?
My 19 year old niece was flying from North America to Africa, and connecting at Heathrow. BA cancelled her connecting flight after the first flight had taken off, and changed it to one taking off over 12 hours later. The girl was stuck at Heathrow without so much as a meal voucher or any other kind of support. The flight…
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Changing Euros back at Post Office
Looking online I couldnt see anywhere local to change my euros to stirling. No banks here so tried the post office. Fortunately theyd change it. Unfortunately their rate = 1.34 Whereas the current rate is 1.17 So just a warning, unless youre desperate try elsewhere
