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Tui and Emirates lack of communication cost me £639 HELP!
I have booked a holiday to Mauritius with TUI and flying out October 25th 2021 and WAS flying with emirates however on Monday I noticed my emirates flights have been cancelled so I contacted them directly on Twitter and they replied back saying ▫️Please contact your travel agency to sort this for you. I can see seats are…
 
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Lastminute.com Shambles with no flight change notification
Hi folks, my wife and mother in law are currently having a lastminute.com generated nightmare, so was hoping for some guidance. I have just submitted a resolver case just now, but if there is anything further I should do then please let me know. Here is a copy of the details from my resolver case, which I submitted on my…
 
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Opodo refusing to refund me in full
I booked a Green Motion car via Opodo, they took my money and sent a confirmation email. They then sent another email titled "Important Info Re Your Car Hire Booking" we the content """We noticed you booked your car hire using a debit card. Please note that this GREEN MOTION rental location has distinct local policies for…
 
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Discovercars.com
Has anyone used these before in US. we have booked through them but the price is around 1/2 the price of anyone else. They have decent reviews on Trust Pilot but they are mainly reviews from hire in Europe. Don't want to overpay but a bit worried that we will arrive to no car. ve did pay via Visa so should be able to get…
 
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Car Hire Claim
We recently travelled to Toulouse, France. We booked our car hire through kayak -> VIP Cars -> Rhodium. When we went to collect our car, the car had been rented to someone else. Rhodium at the airport said there was nothing they could do. VIP said we were a no show. Now VIP have offered £30 compensation for the…
 
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Ryanair Car Hire
I have booked flights, car hire and parking through Ryanair I have no confirmation of the care hire - the payment has been taken!! I connected with Ryanair who said it is nothing to do with them - I contacted the hire company Reddy who said they have no booking and it has to go through Ryanair I have flight cancellation so…
 
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Ryanair Travel Insurance
It states "flight refund" as a benefit but does it really provide flight refund if Ryanair themselves cancel ( or reschedule ) an outgoing flight, which probably also means that you would not need your return flight either, notwithstanding you having to cancel a hotel booked seperately.
 
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JET2 Turkey Flight cancellation after Turkey removed from Red list
We purchased Jet2 flights departing 23rd October from Edinburgh to Dalaman, Turkey. These were suddenly cancelled by Jet 2 on Thursday after the announcement removing Turkey from the Red list. They have sent an email indicating that I have cancelled the flights! Am I correct in thinking that we can opt for an alternative…
 
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stansted airport closed pm to 5am what to do if arrive there in night?
Hi moneysavers! Just booked a flight fro Stansted at 8.30 am not realising the airport is closed overnight now!! Hard to believe. Has anybody arrived in the night and if so what is the best thing to do? Thanks in advance
 
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Moved: Trying to book split to London
This discussion has been moved.
 
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How to get a breakdown of the charges for rental car damage?
I rented a car from Avis and declined the CDW. The windscreen got a stone chip. I was charged over £700 for repair. Searching online suggested it might be possible to repair rather than replace (I accept I'm not an expert) I have contacted Avis to ask for evidence of this repair charge and so far radio silence. All I'm…
 
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Ryanair free flight change baggage rip off
Has anyone else been shafted by Ryanair’s free flight change in relation to massively increased baggage charges? We moved our flight (for 4) from Lanzarote (Aug) to Rome (Oct) and the new flight was massively cheaper (but appreciate they don’t refund the difference) but we couldn’t complete the switch without paying an…
 
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Heathrow immigration timelines
Hello all, I'll be travelling to LHR soon. I was trying to get a measure of how long it took you to get through immigration at T3 and what was your travel date. Thanks in advance. 
 
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Mytrip flight refund
Hi all. I had a ticket booked in March 2020 from India to Manchester which was cancelled due to India locking down. The ticket was booker via Mytrip and was on Turkish Airlines. After the cancellation, Mytrip originally were sending emails to me which ended at the start of the year, saying they are working on my refund.…
 
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Jet2 flight change refund
Hello! We are due to go to Cyprus in October. Flying from Leeds in Paphos. The flights cost about £210 return. Our flights have been cancelled and we have been rebooked on flights which land at Larnaca - the flights land after the last public transport connections to Paphos, meaning we'd have to hire a car (£200) or…
 
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Enterprise parking ticket
Hi all. Bit of a dilemma on a ticket I've just gotten. I hired a car yesterday until the time of 1800 on 6th Sept. SUNDAY. Agreed with enterprise pick up at an address in London which I parked right outside for free because it was Sunday. After 1800 the car was no longer my responsibility and I parked it where I told…
 
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Virgin Money Debit Card - Uses Travelex Exchange rate - is it cost effective?
Hi, My bank has recently been taken over by Virgin Money and I now I have a new virgin debit card. I spoke to them and it is charge free for buying things and also it is charge free for withdrawals. They say they use Travelexs exchange rate when you use it, my question is, is this a cost effective way to spend / withdraw…
 
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Virgin money debit card for use in Portugal - used Travelex exchange rate?
My bank has recently been taken over by Virgin Money and I now I have a new virgin debit card. I spoke to them and it is charge free for buying things and also it is charge free for withdrawals. They say they use Travelexs exchange rate when you use it, my question is, is this a cost effective way to spend / withdraw money…
 
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Late holiday worried about flight cancellations, when are flights 'safe'?
Hi, we've decided to go on holiday afterall. We normally book a villa and flights separately but I am now worried that I might end up with a villa booked for a destination I cannot reach if flights were cancelled. Is there a period of days before departure after which a booked flight won't be cancelled? Thanks.
 
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EasyJet refund missing
Hello, I purchased an EasyJet flight on a credit card in September 2019. Due to the pandemic EasyJet offered me a refund this year, however said they could only refund to the original method of payment. Despite me saying I no longer had the card or knew what financial institution it was connected to - they said they had to…