Adult & child - misleading pricing?

5tx

Hi, I wonder if anyone can help. 

I've booked flights for myself and my 1 yr old daughter to visit family in NYC. Using skyscanner I found return flights for £210. Double checked it was a return flight as price seemed too good. It was a return. So I booked for adult and infant - total came to £420, which made sense to book two seats (didn't want 8 hrs with daughter on my lap). A few days after booking I noticed the ticket said 1 seat... and the breakdown of costs was £360 for my flight and £60 for my girl to sit on my lap.

Just looked on skyscanner again now for the same flights, same dates. Searching for 1 adult the cost is £360ish. Searching for 1 adult and 1 infant it says £215ish...and clicking through as if I'm going to purchase the cost becomes near enough double, strongly suggesting two seats at £215 each. Going through the purchase process I can't even find anywhere that it specifies the cost per ticket or breaks the cost down by adult and infant, and if I could...how can the cost go from £215 to over 50% more without that being explained?

Has anyone come across this before? I felt a bit embarrassed to have made a mistake but going back through as if I'm booking the same flights again I can't find anywhere that it changes the flight prices, says it's only for one seat or breaks the cost down per ticket. Do I have any rights here?? I feel like I've been misled.

Thank you so much for any help!

Upsidedownandaround

Skyscanner is a flight comparison site. They don't do bookings or sell flights directly.

They give you a list of different prices from 3rd parties and then when you click on one it takes you to another 3rd party ticket seller unless you click on the airline website which may not be the cheapest flight.

Unfrotunately it sounds like the sites may not have been comparing like for like and you clicked on the cheapest site which was only comparing one seat with a laptop infant.

It's possible that because the link took you halfway through the booking process you never noticed what you were booking or it was misleading because it was halfway though the process.

Who did you make payment to according to your bill and do you have anything to show you were booking two seats?

Thrugelmir

A seat is a seat who ever occupys it.  

Caz3121

If you selected 1 adult and 1 infant the search would have been for one seat for you and one infant on lap. (by default infants do not get a separate seat) the total price is then divided by the number of travellers in the display.
You would have been best searching for 1 adult only in your initial search or if you wanted to know the rough price for 2 seats to search for 1 adult and 1 child.