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Ryanair Passenger Tax Refund
I have a no show flight with Ryanair, Are they within their right to charge a £17 admin fee to refund the Tax which they have collected and not paid to HMRC?
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Car hire and additional charges
I booked an automatic car via a comparison site and paid and received the voucher, on arrival in Spain I presented the voucher, Licence , Passport, DVLA Check etc and then declined the insurance excess, presented the credit card for the holding deposit. Then signed on the small electronic pad and received the paperwork and…
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Moving easyJet Flights
Hi, just a heads up, from paying the website price to move a flight, easyJet now charge a premium. We are looking to change our easyJet flights from December to March (in the hope that the quarantine controls may be lifted by then). We paid £300 for our December flights. If we were booking NEW flights for March the cost is…
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Foreign Currency - Mastercard vs TransferWise
I'm a great fan of TransferWise and use my card almost every day, especially when buying on-line in different currencies. I was discussing the two options with a friend and he tells me that he gets a better deal just using his "ordinary" Mastercard debit card. Is this actually the case? I don't know what extra charges, if…
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Scheduled change
Easyjet have made a scheduled change that makes the flight out 4h55m later than when we book but has same flight number. On the return flight the flight is now 3h later but has a new flight number. Easyjet are refusing to give a refund but will offer a flight voucher. I don't want the flight voucher, am I entitled to a…
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Flight Schedules
Is there any easy way/website to find out which days airports offer direct flights to which destinations? For example can I find out if Heathrow goes direct to Las Vegas on Mondays, Wednesdays and Fridays. Manchester direct to Vegas is Thursday and Saturday etc??
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Italian traffic Penalty Fee via Debt Collector
I have received a notification for an italian traffic penalty fee via a debt collector 3.5 years after the date of the offence. The debt collector has provided the original penalty notification letter which is dated nearly 2.5 years ago but it never reached me eventhough it has my address (i have no proof that they…
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EasyJet Newcastle flight cancelled
easyJet have cancelled the Newcastle flights and closing the Newcastle base, I have flights booked for next summer but easyJet say the 2021 flight may start again next year,it appears to me it is a way to hold back refunds, is anything I can do about this. Below is easyJet response.
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Virgin Partial refund
After waiting over 90 days I finally got a partial refund from virgin I know a lot of people are waiting longer and I feel your pain, My problem is that Virgin have paid over £500 less as a refund than I actually paid I have been trying to talk to a person via phone e-mail and text with absolutely no response the refund…
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Dispute rental charge or cut my losses
Hi MSE, Hoping to get some peoples two cents on the situation. Is it worth disputing or challenging directly with the 'main office'/through their dispute systems, or should I just accept my losses and move on. Hired a van for a quick, but big flat move. Unfortunately, without known impact or negligence on my part, and not…
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Entitled to a refund
hi, so we booked America at the start of the year and booked flights separately. Our return flight has been booked with west jet. Obviously our other flights have been cancelled (we were supposed to be in America for two weeks now) how ever our return flight with west jet we are having issues with. We received an email…
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Contact Easyjet to change flight
We want to change our flights from this October to next October (2021) but these flights aren't released yet. The only option currently I can see is to change. We would be quite happy to have credit note till they release the next flights, but can't find a way of speaking to anyone. I've tried 'send us a message' but…
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Ryanair Cash Refund
Having had a Ryanair flight to Alicante cancelled back in late May, my friends and I are still waiting for our Cash refund. I am in the process of logging a complaint with the DfT and I have contacted Ryanair once again in the last few days Surely a 12+week wait is long enough to sort out a refund? Can anyone with a…
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Best USA car hire
Heading to Orlando next month. Where can I get the best car hire, value for money wise and insurance wise? Looking for just a midsize.
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Escalating an EasyJet Complaint
I wonder if anyone can help. I had
2 separate bookings with EasyJet for next year both flying from Southend, one
to Alicante and one to Faro. With EasyJet no longer flying from Southend I have
been waiting for communication as to what options would be available to me. We
were flying to Alicante in March so I emailed them…
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TUI flights to Canary Islands in coming weeks
Have TUI announced their imminent batch of cancelleations yet in respect of the Canaries - assuming FO advice has not changed from no go status ? Can't find details.
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Collision Waiver vs Excess
Still confused by this. Do i need both the collision waiver and excess insurance also. some companies offer collision waiver with the rental, but isn't this just "car insurance" if the excess isn't even included in any claim?
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Reclaiming baggage fee for unused flight
Hi all, Can you claim for a refund in baggage fees etc for an unused flights? (Ryanair). Ive already applied for a refund in tax.
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Flight cancellation
In August 2019 I booked 2 flights with easyJet to fly in November 2019. Four days later easyJet cancelled the flights (no reason given) and offered alternative flights 2 days earlier or 2 days later. I contacted my hotel, who refused to move my dates. I therefore booked new flights with Ryanair for my original dates, and…
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My Hertz Weekend £195 per month
Hire a car every weekend for £195 per month with My Hertz Weekend. Does anyone know if excess insurance covers this kind of subscription deal?!
