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Flights, currency & car hire

Going abroad? Post questions about flights, foreign exchange and vehicle rental.

Ryanair June 10th
Ryanair state that "We know your plans may change, so we've dropped our flight change fees for all new bookings made before 30 September 2021, for travel before 31 December 2021. You can now make up to two flight changes for travel by 31 December 2021. This gives you complete flexibility and peace of mind. Our Zero Change…
Easyjet - Moving flights and pre-booked seat charges
Hi Apologies if this has already been answered somewhere- I’ve had a quick look but couldn’t see anything. We’ve got Easyjet flights booked for October to Tenerife. If these are cancelled or we need to move due to restrictions, does anyone know what happens if we have already prebooked seats particularly ones with the…
EZY flight cancelled - options?
Easyjet have cancelled our flight for 3rd June and are offering a free flight change.We've not looked into it too deeply, but has anyone with a similar experience have any knowledge ... is 'for free' just the flight change fees (which are free anyway at the moment) or can we chose *any* flight on the same route without…
CAR TARGET GROUP or VEHICLE RENT In Administration....
Afternoon all, I booked a car rental for Naples Italy on the 1st of August 2019 through Vehicle Rent, the car rental supplier was B-Rent. The rental was fine and reasonably priced. However.... I just received an email from B-Rent, 30.04.2020, saying that they had not been paid by the Car Target Group, so i was liable for…
Foreign exchange GBP/JPY
Hopefully, I'm in the right place to ask what are likely the best options to change GBP to JPY (Japanese Yen) before travel please?
eSky voucher issue
I booked a flight with eSky in January this year and I had to change the return leg, due to Coronavirus restrictions. I was told that I could change the date or receive a voucher. I opted for the voucher and they have sent me various emails confirming I am entitled and they had confirmed with the airline and I would…
Ryanair doing it right?
Received an email last night from Ryanair saying that they had cancelled my flights out from East Midlands to Bergerac on 3rd June, and the return booking on the 10th. The cancellation email said "We are allowing customers to change their cancelled flight to another date or time on the original route or to any other route…
Ryanair - flight change fee
I had booked flights with Ryanair under their 'no change fee' promise, which states 'complete flexibility and peace of mind'. I'm now having to change the flights (which I assumed would be hassle free because of their no change fee campaign), but because the new flights are cheaper (i.e. they won't get more money out of me…
Norwegian air - creditors?
Hello - not sure if I'm posting in the right place as I haven't used this forum much. Is anyone else in the position of now being a Norwegian air creditor, due to them not paying out refunds for cancelled flights? Long story, but I had 3 flights cancelled last October due to Covid. Myself and all 4 of my friends due to…
Travel agent refusing to provide a full refund, what can I do?
So I booked a flight August 2020 to go to a funeral for me and my partner. It was a stop over flight. When I arrived at the first stop the airline informed I could no longer go on the flight due to COVID and sent me home. They informed I would receive a full refund. As I booked through a travel agent I requested the refund…
British Airways eVoucher
Received an eVoucher last year against flights and seat reservations, but when attempting to use said voucher to book new flights and seat, we've now been told we can't use eVoucher against seats. As we are wanting to use a voucher against identical services to which to was issued, is this lawful?
Moved: Easyjet refund
This discussion has been moved.
Euros in a bank account to euros in cash
I sold a Spanish property in 2019 and gave up the Spanish Bank Account, however I still have about €3000 in a Currency Fair account. I would like some of that as cash for (hopefully) a forthcoming holiday. Does anyone know if there's an agency that does that sort of thing? Seems silly to exchange for GBP only to swap it…
wise.com - have you used them and are they trustworthy
Hi - I am looking at transferring a few thousand pounds to an account in the USA as USD. The best rate I can find is through wise.com (formerly transferwise.com). I've not heard of them and would really like to know if anyone has used them successfully (or not!).
Cancellation / Flight Change
Can anyone help me or advise me. I booked flights/hotel package to Hungary last year with Lastminute.com. Obviously these were cancelled and I received a credit note. I thought I would leave a credit in order to be a bit kind to the travel industry. I have re-booked last week to go in October 2021. Unfortunately just I was…
Flying to Sydney from Dublin??
So we have a wedding next October in Sydney that we have to attend - our sons - ( if Oz open there borders etc) We have decided that we are too old to be sitting in cattle class for so long, we gave up on flights over 4 hours years ago. ( both will be 60+ ) Im thinking its going to have to be business class, but we aren't…
Ramsdens Pre Paid Card
Hi, can anyone help me please? For some time I've been using a Ramsdens card for trips abroad. However due to covid and no travel it had expired. I went to my local branch and explained I would just like a new card and the balance transferred on to it. Also at the same time, they had just announced several fees for…
RYAN AIR VOUCHERS NOT
HAVE BEEN OWED A FLIGHT VOUCHER SINCE LAST APRIL SO FINALLY WENT TO USE IT SO SEEING A FLIGHT FOR £ 14.99 MARCH 30TH THIS MONTH BOOKED IT WITH A 10KG BAG COMES TO £28.99 SO ONLY PAY £8.80 LOW AND BEHOLD RYAN AIR NOTIFY ME ITS CANCELLED FAIR ENOUGH SO I BOOK FOR 8TH MAY FOR £22.99 PLUS MY 10KG BAG EXPECTING TO JUST PAY THE…
Best time to exchange back my US Dollars
Hi can anyone advise whether I should hang on to the US dollars i have from my travel in February last year? We moved house on my return and I have only just found the left over currency. I have coped without using it and can do so for longer,.ideally I would wait for the best time. I just haven't a clue what a good rate…
Cancelled norwegian flight into LGW
Didnt think this belonged in the compensation section as not asking about compo. Anyway my niece was just sitting on the tarmac due to depart from gothenburg to gatwick but due to a technical issue at lgw they have cancelled the flight instead of delaying the flight until the situ gets fixed or diverting elsewhere. So i…

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MSE News

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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
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Applied for South West Trains 'boundary fares' compensation? Act now to claim it
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