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Changed my flight and sent me somewhere else
I could use some guidance on how to approach my situation: Airline: Air France Flight: CDG (Paris) to Zurich (9pm arriving at 10something pm) Day: Saturday Flight time: Direct (0 stops) On Friday day I receive an email asking me if I want to change my flight for some compensation -- I said No On Friday night I am asked to…
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Volotea Agreed compensation but not paid me it & it's been 11 weeks now.
Hey everyone! I am hoping for some help please. I flew with Volotea Mykonos to Athens on August Wednesday 15th August. I was going to a football match I am from Manchester. The flight was delayed for 3.5 hours we was sat on the plane this whole time due to an engine fault. Volotea on August 21st offered me 250 euros per…
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delayed, rebooked and late - Airline not responding to my claim for compensation
Me and a friend went to Hungary for the Grand Prix in July, it didn't go as planned : Original itinerary : Departing
Manchester (MAN) 19th July 11.05am (flight SN2174) via Brussels
(BRU) arriving (flight SN2825) Budapest (BUD) 17.10pm Returning
Budapest 25th July 18.00pm via Brussels arriving Manchester 25th
Jul 21.30.…
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British Airways Flight Refund
My flight was cancelled by British Airways in July which led to the cancellation of my holiday. TUI refunded our package holiday costs but British Airways are just ignoring any contacts I have made with them stating large backlogs. I have finally received a response stating that I am out of date now for a refund!
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BA4456 delay reason?
My wife and I flew back from Rotterdam to London City on 2nd July and the flight landed 3 hours and 10 minutes late. The reason given at the time was that the incoming flight was delayed. I thought I heard something about the plane being stuck in another country overnight and being late into London City, before flying to…
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Help please - Flight delay claim from TAP
Can anyone help regarding a claim on TAP. I submitted a claim for a flight that was delayed for 3,1/2 hours on 19/09/23 and as yet, haven't heard anything other that the automated response giving me a reference No & saying it's under review. For information - There was 2 people travelling in the party & I have asked for…
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Third party booking
Our flight from Barcelona to East Midlands was cancelled and we were offered another flight 24 hours later which we took. Trying to fill in the passenger rights claim form on Ryanair website, it asks for email address and PNR and then asks which flight I wish to claim compensation for. When I tick original flight it then…
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British Airways delay because "third-party" systems were down
Hi all, this is on behalf of family members that travelled on British Airways from Nairobi (NBO) to London Heathrow (LHR). The flight was delayed by around 3.5 hours. Do 'third-party' system failures count as airline responsibility for flight delays? During check-in at NBO, the systems used by British Airways was down and…
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Luton Compensation Help (EasyJet)
Hello, I was flying back the week before last when there was the fire at Luton and I'm not sure if im eligible for compensation or not, and if so from who. We were apparently the first flight diverted when the fire started, meaning we landed about 40 mins late but at Stanstead instead. We were told there would be buses to…
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Jet2 won’t pay out compensation due to air traffic control after instructing us to book a hotel
Does anyone know what I should do: our flight was delayed 24 hours due to the air traffic control failure in the UK on 28th August. We booked our holiday as a package with jet2. They gave us a letter at the airport telling us to book a hotel and they will reimburse us for this and our meals. With meals and transfers our…
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BA 2157 Tobago with touch down in Antigua
We took this flight on 16th January 2023. When we got to Antigua crew told us we had to disembark and there would be a slight delay. Ground staff told us differently and it seems this is a relatively common event, hence a new thread. We along with other passengers at our hotel lodged claims straight away, we lost our first…
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Tip: Screenshot the costs of individual flights in a return journey in case of cancellation
Easyjet cancelled the return leg of a flight after I had already taken the outbound flight. I have no record of the cost of each leg of the flight, only the total I paid for both flights. I feel the amount they have refunded me for the return flight is suspiciously low but I have no way to prove that the flight cost more…
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Dreamworld travel gone bust
Greetings to all.. Please I need help on a very frustrating situation. I booked a flight for 4 (me and 3kids) with Dreamworld travel back in 2020. The airline was Rwandair. But flight gone cancelled to do COVID-19 pandemic. The travel agent I have been chasing the 2years now with emails for the confirmed refund but they…
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Aerlingus / Emerald airlines 24hr delayed flight to LAX and getting no response to claim
Hi all, im hoping someone can help. I booked flights for 3 adults in July from Manchester to LAX as the start of our USA west coast trip for my husband’s 50th. There was a connection flight at Dublin so man - Dublin then Dublin to LAX and clear customs at Dublin. The Manchester to Dublin leg was delayed meaning that we…
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Am i entitled to money back for a replacement flight I had to book?
Hi, I had my flights from Paris to london Heathrow cancelled back in May. Initial flight was cancelled at 8pm in the evening. We were offered and accepted new flights home at midday the next day. However, that flight was then cancelled too. The next flight we were offered was not until 7pm on the following evening! So over…
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BA011 from LHR to Singapore 7/9/2023
Has anyone on here had anything back for BA on this cancelled flight ? I have been waiting 6 weeks now! we lost 24 hours due to them cancelling the flight because the plane was unserviceable ??
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Travel delay - compensation
We travelled as a family on holiday and were delayed by 20hrs coming home. Travelled with TUI. Our claim has been rejected due to the airline stating the delay was due to one of the flight crew being unwell. Our flight was diverted with an overnight stay provided by the airline. Their justification for the non payment is…
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Air Canada - departing from UK - compensation options (Canadian or UK better)
Hello, I recently had a flight with Air Canada from Heathrow to Toronto cancelled the day before we were flying (delaying us for more than 18 hours). I am trying to find the best way to claim the maximum compensation and wondered whether anyone has had experience claiming compensation under the Canadian Air Passenger…
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Ryanair EU261 expenses claim rejected!
Hi all, hoping someone can help point us in the right direction.... We booked a package holiday with Loveholidays for our family of 11. We were caught up in the ATC failure and our flight was cancelled by Ryanair 4 hours before we were due to depart to come home. We contacted the emergency holiday company in resort team…
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Flight diverted - compo?
We were on a Ryanair flight from Edinburgh to Marrakech, it left on time but 3 hours into the flight they decided to divert to Faro airport due to a leak in the front toilet. This landed in Faro about 17:30, we were then ushered into the departures lounge with no updates, no food vouchers, all Ryanair staff saying they…
