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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

BA flight cancellation, five day wait for new flight or pay for upgrade
Hello, I am wondering if anyone can suggest a way forward for us. Our return flight to the UK with BA was cancelled five hours before departure on Saturday 2nd September. We weren’t automatically offered a replacement flight the next day, unlike several other families we spoke to. We called BA twice and were told there…
Ryanair Flight Diversion
In August 2023, I took a flight from Birmingham Airport (BHX) destined for Palma de Mallorca Airport (PMI). As we boarded the plane and sat down we were then told that we wouldn't be able to leave for 1 hour 45 minutes. Since there were storms in Palma on this day, this was understandable, however the only food/drink we…
Air Canada Delay - worth claiming?
On a recent Air Canada flight, we were delayed by approx. 3h 15m. This was due to the lock being broken on one of the luggage holds above the seats inside the plane. As they couldn't close it, they deplaned us and we had to wait while it was repaired. Now whilst this wasn't an issue out of Air Canada's control (eg.…
BA cancelled flight at departure gate
Edinburgh to palma flight cancelled at airport departure gate when we asked when it was meant to be boarding, told crewe member ill so cancelled. TUI cruise so no chance of catching the boat. Sent BA compensation claim and after chasing got email from them apologising for cancelling flight and compensation of £350 per…
Claiming reimbursement after Jet2 denied boarding
This discussion was created from comments split from: Flight delay compensation successes.
Compensation exchange rate
Hi I was on a 28hr Qantas flight delay in February. After many months trying to get compensation I finally got payment last week. However I only got £470 instead of £520. Qantas says it calculated it on the day of the delay rather than todays exchange rate. Can they do that? I’ve lost £50! Neil
BA refusing compensation due to travel agent booking - what are my options?
hi all, I am entitled to compensation from BA for a delayed flight that caused me to miss my connection and arrive 4+hrs late at destination. The flight was booked through an agent but they are refusing to apply for compensation on my behalf because the delay fault was down to the airline (BA). BA keep saying I must go…
Love Holiday Disaster
Good Afternoon! I am really hoping someone can help me on this forum as I am at my wits end. We booked and paid for a holiday through Love Holidays last Friday the 18th. This was a package holidays all inclusive. Upon getting to Gatwick we were told by British Airways within an hour of departure our flights were cancelled.…
United only offering to pay me in USD?
I've claimed the €600 compensation, they have accepted, but are now saying they'll pay it by cheque in USD. Is there any alternative? I'd rather not have to open a new HSBC account and then lose money on the exchange. It all seems crazy complicated. Any advice?
What can I claim back from insurance?
Hello. I find myself in a new situation so advice would be greatly appreciated. I purchased a return trip from London to Fukuoka (£1200). On the way back, my flight from Fukuoka to Seoul was cancelled on the day due to a typhoon. It meant I lost a night in Seoul in a already paid for hotel, and meant I wasn't going to be…
Flighright not responding
Hi everyone , I flew with brussels airlines and my flight was delayed 10 months ago by more than three hrs. I used the Flightright site to file my claim and went through the proccess, the last i'v heard from them is that their lawyers have intiated the legal proccess, this was five months ago and i havent heard anything…
BA canceled our flight @ 1am , we were due fly 12.20
Our flight was cancelled late at night 19/10/23 , on way back from Palma. same thing happened to our friends, but they were offered another flight the next day . We weren't offered anything , so booked flights home with Ryanair. Are we due the Ryanair flights back ? who do we approach for this BA just talks about a refund,…
Cancelled Flight help
Hi I decided to come here to see if anyone could offer any advice with which step to take next regarding a cancelled connecting flight. Flight from Dublin to Schiphol Airport. Schiphol to Duabi airport. Flight from Dublin Airport to Schiphol Airport was cancelled on our way to the airport. Party of 4 adults and 2 kids. We…
Flight Cancellation or Schedule Change?
Hello, I am booked on a Loganair flight in 2024 (so more than 14 days notice). I have been informed today of a 'schedule change' which isn't suitable for me. I was originally booked on a flight with flight number LM698 departing at 16.35.I have today been informed that I have been moved for flight number LM694 departing at…
Tui, bumped off flight + 14 hour delay
I would be very grateful for your guidance on understanding if any compensation is due and if so, how to claim it, after a recent 14 hour delay my family and I experienced with a flight to Kos with TUI. Arrived at Gatwick at 04.00 to drop off luggage for flight at 06.00. On checking in our cases, we were issued with…
Flight delay Gatwick runway closure compensation
Hi all We (family with 2 kids) were delayed over 4 hours on our return journey from Croatia (meaning we took off post midnight) to Gatwick - but it was due to the runway being closed at Gatwick earlier that afternoon. We had poor communication - on our way to the airport, telling us flight was delayd by an hour, then that…
Flight Cancellation of One Leg of Journey
Hello, I am looking for some opinions and advice for a flight booking that has been partially cancelled. I have return flights from Manchester to Auckland via Singapore with Singapore Airlines, so four flights included in the one booking. Singapore airlines have cancelled the final flight (SIN-MAN) due to "operational…
Can I take a Scottish airline to Small Claims via MCOL (England)?
I’m in the middle of a dispute with LoganAir who won’t properly respond to my complaint. I have an English address but their HQ is in Glasgow. Can I use MCOL (England) or do I need to use the Scottish equivalent ? thanks.
Response time for compensation claim
Hi, does anybody know what the "reasonable amount of time" is for the airline to respond to your compensation claim? United told me originally that they respond within 4 weeks, then it went to 6 weeks, now it is 9 weeks. I got a holding response after 2 weeks, but that surely doesn't count? Sorry if this has been asked a…
Compensation eligibility - BA207 - MUC-LHR
This is regarding a recent delay I suffered when flying from Munich to London (BA0927). The flight was eventually delayed by 24 hours (although in their correspondence with me BA refer to it as cancelled). The plane was suffering from a fault with one of the pressurisation systems which meant it could not take off. After…

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Flight delay compensation

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