Guidance with Lufthansa

Lasky16

Hi there, 

I recently flew from San Francisco to Edinburgh, via Frankfurt which I booked through Lufthansa. The San Francisco to Frankfurt leg was operated by United, but the latter leg was Lufthansa. 

The San Francisco - Frankfurt flight was delayed by an hour and as a result I missed my connection to Edinburgh. I was rebooked on a later flight, but the result was that I arrived at Edinburgh more than 5 hours later than booked.
 
I contacted Lufthansa and assumed this would be a straightforward case for compensation, but they have denied that I am eligible. Am I missing something? 

Thanks!

Caz3121

Compensation is payable by the operating airline of the delayed/cancelled flight. As this was United and the flight was not departing from EU/UK it is not covered by the EU/UK regulations so no compensation due.

Lasky16

Caz3121 said:

Compensation is payable by the operating airline of the delayed/cancelled flight. As this was United and the flight was not departing from EU/UK it is not covered by the EU/UK regulations so no compensation due.

Ach, that's frustrating. Thanks for this quick response!