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EDF Bill help/Silly questions!
Hi I hope somebody can help or point me in the right direction please. I signed up to EDF dual fuel in October (think the tariff was online V5 or similar?) I have been submitting meter readings monthly but as of yet have still not received a bill from EDF. I have checked my readings today against the opening ones I gave to…
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Switch or Not?
I have recently gone through the main MSE site links to switch supplier from Southern Electric to EON FixOnline 5 plan for electricity and gas. Think I went through Moneysupermarket in the end. My question is whether this is a good deal fixing prices until 1 Mar 2011 based on the fact that British Gas have made their…
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Letting agents changed energy suppliers
Hi, We moved into our house 29th December. Rented through a Letting Agent. Energy supplier was N power, who we gave our meter readings to on the same day. At our previous address - supplier was EDF. We arranged with EDF to transfer the supply of new house to them. They said this would take 4-6 weeks, and should have being…
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Huge utility bill sorted - here's what I did...
Hi Folks.... I posted a thread on here a couple of weeks back regarding a huge >£400 bill from NPower for an electric account which had built up to this amount since may '08. I'd not had any statements since Jan '08 and felt this was really unfair! Basically I spoke to consumerdirect who gave me some really good advice and…
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Switched energy provider... now got massive bill from old supplier! HELP!
Hi Folks... Not sure if there's anything I can do about this but here's the situation: I changed supplier from NPower at the end of last year (24th Nov) only to get a £422 electric bill from them! I've been with them for a number of years and always paid by direct debit. When I got the bill I looked back through statements…
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Diplomat Appliance in the kitchen - Problems
Hi Im not sure this is the correct place to post this so I apologise in advance. Basically, Ive just moved into a new home where they left all the white goods, which are all made by Dipolmat. Im having a few problems with the washer/dryer and oven and im just wondering if anyone could help? With the washer dryer, the light…
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Uswitch - Switching Free case of Wine 'NOT'
Hi, If I am in the wrong area please let me know where best to ask. Back in October I used Uswitch to change dual fuel energy suppliers, I would have used moneysupermarket but Uswitch were doing a deal for a free case of 12 bottles of wine. This was all before I discovered Quidco :( and the like. Now I am not stupid and I…
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British Gas - Even they are confused!
Hey everyone. I rarely visit the forums but my Mom and Sister are both regular lurkers/posters so thought I'd come here for a bit of advice. My housemate and I (2 bed student let) received and paid a bill at the end of last month for around £136 following a meter reading. Yesterday another bill came through the post…
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How much electricity is too much?
I really need some advice on whether my electricity consumption is too high :-( I pay Scottish Power by monthly direct debit. The bills were £147, then after me pleading with them they went down to £91 and now they are increasing it to £133 per month. My consumption for the last year is 6893 kWh I have rung the consumption…
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Scottish power; disgrace!
I am foaming on behalf of my Mother, who on switching to a cheaper deal with E-ON, from Scottish Power, was then visited by a cold caller who seemed very plausible, explaining that the E-ON deal was misleading.......he said the Rates were cheaper with them and could keep us with Scottish power. When my mother said that…
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£260 electricity bill for 3 months, 1 bed flat!?
Hi, I have two questions concerning a new electricity bill. 1. Is it possible for me to have used around 2500 units of electricity over the past 3 months in a 1 bed london flat? Note that I work at home and have electric heaters which have been on frequently but it seems unlikely that I could have used this much doesn't…
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Electricity bill problem
Son has recently moved in with his g/f into a rented flat. She had this flat for maybe 10 months before he moved in so hasn't had a full 12 months worth of electricity bills so can't compare costs since last winter. Flat is small.... one bed / all electric. Electric boiler with radiators. No tumble dryer. They have just…
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Vaillant Homerserve 637
Approximately 18mths ago we had a Vaillant 637 system boiler fitted. In that we have experienced a number of problems and the last one relates to this post. A faulty connection tube was causing air to enter into the heating system and ultimately shut the boiler down. I have never known a boiler shut down in my life until…
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Just moved into our new house - Gas & Elec Supplier help
Hello We have just moved into our new house (gas & elect) and just wondering if someone could help us select the product. The new house already has SP as supplier. But there are too many products and tech details around pricing on the website. The customer service are not bery helpful as always. we are 2 people - elec n…
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Homecare 400 - is it worth it?
Been offered Homecare 400, costing £1.33 a week extra, is it worth it, with regards, roof cover, locksmiths, window replacements, pest control?
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Changing from DD to prepayment meter
I've been with Eon for many years as a DD customer, but i'm back peddling it seems (as i'm sure many are) in terms of keeping on top of the costs. No doubt partly due to being at home all day (i'm my wifes carer) but my monthly outgoing is at breaking point & today i've been informed they need to increase my DD by 30%. I'm…
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2 Bed Flat with high electricity consumption! Any tips?
Hi, I have been reading through all the past threads on the topic of reducing energy consumption when using all electric heating, but am still having problems... My daily electric usage is about 10 units on the Day Rate, and 20 units on the Night rate, which seems to work out as nearly 11000kwh per year. The only heating…
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EON Fix Online 4 - perhaps not the best deal for EON customers.
After reviewing my unit prices on the EON website there were a couple of better tariffs to beat my Energy Online V13 duel fuel. The Fix online 4 initially looks the best bet as it has a 14.2% online discount whereas the Save Online offers a 10.3%. Therefore Fix Online 4 would save me extra £48 a year based on a spend of…
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Hot Water - Settle An Argument Please!!
Hi All! Im hoping someone can give me a definitive answer on this one! Basically, a friend of mine says that when heating hot water it is cheaper, and uses less gas, to leave your hot water on permanently rather than having it on a timer to come on twice a day for example. He says it uses more gas to heat the water from…
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Boiler maintaince
What are the best options for bolier repairs? I have a Valiant combi boiler. It's only about 5 yrs old. I've noticed it's taking a longer time than usual to get water as hot as it should be. It is working....though I fear something may be on it's way out. It may just need a service. I rang my usual plumber a while back but…