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Cancelling a purchase
Is it down to the buyer or the seller to cancel a purchase?? Buyer placed an offer on an item I have. I accepted. Buyer hasn't paid. Send an invoice reminder after 2 days. Here is the conversation trail that followed: Buyer : Cancel the order ,something come up ,I can’t pay Me : You will need to request a cancellation via…
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Not genuine Royal Mail Stamps
I returned my non barcoded stamp back to Royal Mail but received a letter stating that unfortunately they wouldn't swap out my stamps as they had either been used or were not genuine Royal Mail stamps. OMG, the first class stamps we're still in the book that I bought them in so how are the counterfeit stamps. Whilst I can…
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Item not received after buyer inputted wrong address. what should i do?
Hi, this is a new one to me. I recently sold something to a buyer (low price item £6 with £3 post) I sent it through eBay (to the address they gave me) shipping 2nd class small parcel. After about 10 days i get a message from the buyer saying. "Sorry, but when i went to complete the purchase of this item, my address…
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I didn't cancel my order
A weird one...I bid on an item on ebay and won it last night.Today I went to pay and it was marked: Except I didn't ask to cancel it.
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Was this a scam?
Maybe this is in the wrong place. I was selling some upcycled furniture on FB marketplace. I had agreed a sale but was waiting for person to collect and pay (I specified cash only) someone who had previously asked about the item said they wanted them but couldn’t get to them but we’re prepared to pay extra £20. Suggested…
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DPD Useless chat!!
Trying to track a package sent by DPD. Thought I would try their Chat facility....
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Issue with buyer after 90 days - eBay dispute - sold as new, now used and unusable
Hi all. I had a buyer purchase a tap from me more than 3 months ago (June). After 90 days wants to return it as it's 'faulty'. He sent a pic and it looks to be plumbed in and installed incorrectly. Obviously tap has been plumbed in, used and is worthless if looking to return it. Buyer opened a dispute with eBay after 90…
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ROCKIN' ELVIS CASSETTE BOOTLEG ?
I have a ROCKIN' ELVIS THE SIXTIES 20 Great Tracks CASSETTE . I cannot find it anywhere only vinyl ones of the same title. The number is PK 89132 and made in West Germany is it a bootleg cassette and I will be unable to sell it.
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Struggling how to send a letter / document internationally from UK
I need to send a letter / document internationally from UK and I want to use one of the well known couriers for door to door service i.e. DHL, Fedex UPS etc. I don't seem to be able to find out how to get a quote to send a letter. It seems that all their 'get a quote' info boxes are set up for parcel sizes and weights…
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Recommended firms for couriering a full length kayak paddle
Hi all, can anyone reocmmend any firms I can approach to get a quote for transporting a kayak paddle from Scotland to England please? It is likely to be just over 2m in length by 60cm by 10cm and weigh about 1.5kg. Most firms are charging over £50. thank you in advance
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I find the buyer behaviour very rude
I sold 2 mouth gels for £11 and as I had a spare one was not going to use. I offered it to the buyer for an extra £4 leaving a note in the parcel either to pay by PayPal or give the money to charity.She has received the items but did not bother to say thank you or leave feedback. Not bothered about the £4 as the spare…
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Need some postage advise as have not sold on ebay for a while
I am currently listing some 4k blu rays for sale & was hoping someone might already know which is the cheapest way to send these with tracking ? from selling a long time ago (i.e. when DVDs were still items people bought) I seem to recall that the weight of the DVD in a jiffy was usually over 100g but can occasionally be…
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Online store not accepting returns for damaged/wrong items
Hello all, I need assistance with the following. I've ordered a bunch of single trading cards from an online store. In total it came up to £85.I have received the cards today, and 1 of the cards (The most expensive one at £30) is creased/damaghed and one of the cards is not even the card I ordered. Instead they sent me…
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Tracked 48 prices from October ?
Trying to work out postage prices for Ebay listings from October, does anyone have a link/know the Tracked 48 prices from October ?
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What are my options after being blacklisted from eBay?
This discussion was created from comments split from: Used to sell on ebay 1000+ feedback. But not for almost 10 years. Newbie Tutorial?.
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Non delivery case help please
Item (toy) sold on 2nd Sept, dispatched on 3rd Sept with estimated delivery 6th -7th Sept. No communication from buyer since note with purchase asking to "wrap securely for a safe delivery" Case for non delivery opened on 12th September - I have until 15th (ie tomorrow) to sort. I can see from tracking that parcel was due…
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Sale through GSP stuck in customs
So this happened first time with me and I thought to share in case others would come across such a situation in the future. I sold an item through GSP that was going to China. Packed my item, posted and it reached the eBay warehouse from where it got sent further towards buyer. Few days later buyer has messaged me saying…
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Tracked 24/48 postage option to drop off at PO not showing via eBay labels?
Hi all. This morning I'm seeing tracked 24/48 without the option to drop off at a PO (t48 being 3.29 for a small parcel, not £3.45. So I'm guessing you buy the T48 for 3.29, take to PO and they won't accept it? I can't really do RM collection and don't have a delivery office within walking distance so there isn't a way…
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Buyer has admitted to wrong address - how to deal with it?
Sold 2 items listed during the offer period. Buyer both items. Before packing I checked address on Royal mail website. Noticed it is wrong - wrong postcode. It is like student halls so I am worried about that as well. Messaged buyer about the address and he just said "yes it is the wrong address!" Do I send it to the…
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Does Recorded Delivery actually exist?
I'm trying to get my head round the different options for sending an item, say a passport, in the post. From what I can see https://www.royalmail.com/sending the options are: 1. Special before 9am, compensation limit £750 2. Special before 1pm, £750 3. Tracked 24, £150 4. Tracked 48, £150 5. 1st class signed for, £50 My…
