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Courier rates
Why is it that with the same courier and same tariff (for example FedEx international express), you see different costs depending on how you access the courier. For example, many online retailers such as parcel compare and sometimes even high street stores like mail boxes etc offer cheaper rates than going direct to…
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Tracked 48 postage - Buying via ebay or RM?
I've not used Ebay for a while and have just sold an item. I want to send it Tracked 48 with proof of collection/drop off and the delivery office is miles away, barely open and impossible to park at so I'm choosing between collection and drop off at a local post office. When I look at the options on the Royal Mail website…
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Postage not paid
Too try and keep it simple I sold a few items via auction to the same person, one item was small so postage was simple letter cost, remainder parcel size. I have multi-buy postage set up but different if it’s a parcel or a letter, so buyer asked for an invoice. I saw that the default was the parcel rate with letter cost…
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Evri max parcel size 245cm
Is this some sort of standard courier measurement, or just something evri have made up? they say "We also have a maximum volume of 245cm, to calculate this yourself you just need to add together the 2 shortest dimensions and multiply this by 2. Add the length and if the number you get is less than 245 then you're good to…
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AliExpress Failed Delivery - What now?
I ordered a small item from AliExpress. It appears that an unsuccessful delivery attempt was made today as I received an email saying: Unsuccessful delivery Your order 123456789... could not be delivered as planned. This could have happened because of a failed signing, a miscommunication, or for other reasons. Please click…
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Recommended service I can get parcel sent to france then sent on to the UK?
I want a new keyboard, its special not an average kind, sent from france but they said they no longer ship here due to issues since brexit making it not worth their time. I know there are intermediary services but not sure what they are called. Any recommendations?
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Buyer can't bid
I got a message this morning from an Ebay member saying they'd love to buy one of my items, but they're not allowed to bid.Now I did assume this wasn't their partner holding the purse strings but probably because they have unpaid item strikes? Any other reason they would be blocked (I do have China as a blocked destination…
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Ebay - purchase from major brand Outlet -help
I recently purchased a large electrical item from a major brand from their outlet store on Ebay. Item arrived a few days ago. However, it does not work when opened the box and following the instructions (I know how to use the item as have a similar one already). Phoned the general brand customer service line, they said as…
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Accused of being rude by a buyer
Just had an offer of £17 on an item listed for £40. Decided it wasn't worth counter offering as our prices were way too far apart- so declined outright. A few minutes later had a message saying 'a bit rude mate' so I have blocked the buyer. I don't think I was rude at all, just practical, making an offer that low must mean…
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Seller not sending item? Easiest way now?
Good morning, I made an offer on an eBay item, and then agreed on a counter offer to buy an item at just under £300 (inc. delivery) on 16th November. I had to set up a prepay before the offer was made. On success of buying, I paid using Paypal "Pay in 3" with the first payment being made immediately. It's now becoming…
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Advice about stalled EVRI return
Hello, my wife bought a
coat online from a retailer in Scotland for about £120. The colour
was not quite what she wanted so she chose to return it. Here is the retailer's
return policy. I have removed the retailer's name as they are not at
fault. My wife chose Evri and
paid £3.95. I do not know if that includes any…
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eBay scam - please take care
Hi, I've just received an email purporting to be from eBay Inc about an invoice I need to pay. Screenshot attached. Although I have sold something recently, I have paid all relevant charges. If anyone does receive such an invoice, I'd advise caution - and please check with your eBay account first to see if you have a…
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eBay Refunds - almost now impossible
If anyone knows how to get a refund off eBay please let me know - I've been round and round in circles trying to find the option, it keeps asking me to contact seller which is what I've done about 4/5 times now and they're just making excuses and fobbing me off, probably waiting for some timer to kick in so I cant get a…
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ebay power hour?
have i missed this years ebay power hour ? ive been waiting for it as i was looking to order some new tyres for the car as i remember a couple of years back i did ok in nectar points from doing so, i cant seem to see anything from a quick google, maybe somebody else can shed any light cheers
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EBay non payers
Last week I sold five items and three haven’t paid, despite payment reminders. what do I do now? Do I just cancel? why do people bid if they have no intention of paying 😡😡😡 one item sold for more than I was expecting (£22). Can you still offer it to next highest bidder?
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Marking collection items dispatched (ebay)
Sold a low value heavy item, Buyer paid paypal, i semt my address, he came and took it away but I don't seem to have any option to make it as dispatched without entering the code (which I didn't ask the buyer for) Ebay is nagging me as "dispatch is overdue" and clicking on the item doesn't give me any other option apart…
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EBay auction views
Intrigued how views on listings are really calculated . Had it on a few occasions where I have more watchers than views. Wondering how you can watch an item without viewing
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EBay debt after hacking
Hello, I am in a similar position where my account was hacked and the account was used to sell 13 iPhones, all of the same devices, products, pictures. The picture only showed a library photo, not a physical one of the item. The hacker had managed to get into my bank details of my account, and had changed the payment…
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New forms for feedback removal
I'll wait and see what happens- but dare I hope that ebay have started to be reasonable in their approach to seller concerns? Long story cut short- I sold 2 items to a buyer , I had lots of photos and lots of description, Buyer had them for around 2 weeks then left me neutral feedback on both suggesting they were mis…
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Ebay playing silly games!
I keep getting messages from ebay saying: ACTION NEEDED: Please update the information we requested Your payouts are on hold until you update your account details. Please update by 30 Nov, 2023 to avoid further restrictions. I click on the link to update my account details, and it takes me to a page showing my correct…
