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Asking for refund after 5 months
Hi my daughter sold an second hand item on Facebook marketplace in full working order (does have evidence of it working 3 days before sent ). This was march 2023 when it was sent to the buyer. This person wanted the item desperately. However today she’s messaged my daughter saying she’s just taken it out of the box today…
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Would you block this buyer?
I sent off an item to a buyer. The courier made four attempts to deliver the parcel with no success so has started the process of returning it back to me. So I will have to refund, no problem, that's life on Ebay. Presumably the best way to refund is via a INR case (the buyer hasn't opened one yet) as then they can't leave…
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How early do you have to be for the car boot sale?
Chorleywood Car Boot sale is very good but very popular. This morning we arrived at 6.45 and though the field was not full, I was only just in time to pick up two clothes rails from their 'hire shop' before it was emptied out. Other people had come a little later and were having to miserably display their clothes in piles…
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Sending parcel to Northern Ireland
I have just sold an item where I offered Evri and Royal mail postage. Evri was cheaper than Royal Mail. The buyer is from Portadown, Northern Ireland and he chose Evri as it was cheaper. Just about to buy postage from Evri but they are adding £2.75 location charge! I wasn't aware of that! Would Royal Mail also charge…
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DPD Delivery with PIN
Though some online research shows that it's been happening for along while, I have my first ever delivery with DPD which requires a PIN code today. I'm curious about how this works. I.e. does the driver know the PIN, or is it that their device validates the PIN but the driver does not know it. While I will admit that it's…
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How to extend expiry date on ebay drafts ?
Hi I have saved a number eby listings as drafts and they have 15 days left before they need to be listed or they disappear. I'm not ready to list them yet and would like to extend the expiry date. Any idea how I can do this please? tia sx
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started and eBay return, they want me to return it to China!
I bought a cheap WiFi Camera a few weeks ago, and it's broken already so I started a return stating it's defective. on the return page, I only get options to confirm that I have dispatched it to China or cancel the return. the seller has also sent me a message offering 50% refund as a good will gesture! I want to do…
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Need Advice for Interparcel & FedEx Invoice Dispute
I ordered a parcel service from UK to Singapore on Jan 2023 using Fedex through Interparcel. Paid to Interparcel via Paypal. Parcel delivered safely 10 days later, which was perfect. Suddenly, last month I received a notification letter to my house saying that I owed FedEx Freight Charges - which was strange as I have paid…
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Ebay click and collect gone astray.
I ordered
an item on Ebay and used the “click and collect” option and chose an Argos
counter within my local Sainsbury store. Tracking
was provided and the item was shown as delivered but I did not get a collection
code to enable me to pick it up. I looked at
my Ebay dashboard for the item and one part of it showed it had…
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FVF offers and BIN listings
Just wanted to check with the more experienced Ebayers here. How does the FVF offer work with BIN listings for sellers? I'm used to doing auctions and obviously you list the item, if it sells them the FVF is discounted but an auction only lasts a week. This time round I've experimented with BIN listings and all good so far…
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I want to sell my CD's
Got around 360 unwanted CD's. Which is the best way to sell them?
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Reputable Shiply couriers
It seems many of us use Shiply as a logistics solution for collecting/delivering goods on eBay, and many threads here highlight that Shiply is simply a middleman that takes no responsibility for lost items, and merely acts as a way for customers and couriers to do business. Therefore instead of reviewing the legitimacy of…
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EVRI tracking receipt, EBay said another seller has used that tracking number
I posted 2 parcels today with Evri and marked them as Dispatched on EBay. When I put the first Evri tracking number on, it was fine then the second tracking number, it wouldn't accept it and it gave me the automated messages saying: '! Tracking number added is already used by a different seller'. I can't understand how…
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Bought a dodgy van 😭
So I already know the responses I’m going to get but I’ll try anyways 😂 I bought a van yesterday, checked visually how I could, checked mot online bla bla. Bought it, drive home fine. Drove it today, engine has dropped out (not 100% sure on issues yet) it’s waiting to be recovered as I type. Cannot drive. It was a private…
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What would you do ... incorrect postage
Recently I have been adding to my listings the option of picking delivery, either with Royal Mail or EVRi, with a 30p difference in price. I added wording basically saying Royal Mail, all UK destinations and EVRi to England, Wales and Scotland mainland only On Saturday I got a sale to Northern Ireland, but decided just to…
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Posting to a mailpoint
I have sold a low value item on marketplace, Buyer has paid by bank transfer but the address he has given me is a mailpoint, John Smith Mailpoint 123 Manchester AB123 45C My main question is can I just post via evri (it's a large envelope) Or does it need to be sent via the post office or anything different to normal?…
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Selling old jewellery/gold
any recommendations - is it best to try one of the postal sites or go to a shop in my local town
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Refunded Ebay buyer for non-delivery after 10 days, next day RM delivers! What next?
Any suggestions on this one? 4 Aug - RM collected from my doorstep a £50 Ebay item send by Tracked 48, I have email recording the collection 13 Aug - Buyer informed me no-delivery, RM track'n'trace showed 'In Transit' 14 Aug - Item still 'in Transit' so I refunded buyer via Ebay and made a 'lost' claim to RM via website 15…
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ebay return request from buyer - claims electrical item is faulty!
I'm a private ebay seller. I sold a small household electrical item in good used condition. My OH PAT tests everything and is qualified to do so.My buyer wants to return it as "faulty", claiming the motor was screaming. This would only happen through sustained incorrect use. The buyer is a first time purchaser, zero…
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Is Vinted a good alternative to Ebay?
Would like some opinions on using Vinted please. Ive sold on Ebay for a long time but gave up about a year ago due to the fees. Last night I spoke to someone who aid she sells on Vinted and thinks is brilliant so today I took a look at the site. Im confused about the postage part. It says the seller chooses the carrier and…
