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Ebay, auctions, car boot sales, post & parcels

For questions about buying and selling in online auctions or at car boot sales and jumble sales, as well as postage stamps, postal services and parcel couriers.

eBay debt transferred back to eBay - anyone else been in this situation?
I had an issue with eBay around October 2021. An eBay dispute led to me being required to refund a buyer 525 which I refused to do. After a while of not paying, eBay sold the debt to a third-party debt collection agency. After ignoring the debt collection agency for a while, I received a final warning saying the next…
Evri delivery photo!
This is the second time in a couple of weeks that I have had a problem with Evri photo of delivered parcel. The "photo" is a black spot on a Google street map. How is that showing me it was delivered? Incidentally the ebay tracking has not moved since picked up at parcel shop. Will I still be covered as ebay has not…
Bloody Hermes.....
Bought a console off Ebay, seller sends it via Herpes / Packlink and drops it off at parcel locker where it remains, for almost a week! The parcel, marked for delivery yesterday, was updated as 'Driver needs more information, can you email us' - I've emailed with full address details (never had an issue before with anyone,…
Yodel (non) delivery issue
An item I bought online, I chose collect from a corner shop. today I got the email from Yodel saying it had been delivered to the shop. I go to the shop an hour later and the shop keeper said he doesn't have it, he said Yodel didn't come. I can't contact Yodel until Monday, no CS Saturday evening or Sunday. When I look at…
Ebay bank transfer help
Hoping someone can please help ? We purchased an engine on eBay we agreed the sale and then transferred the money via bank. The engine is not working despite the advert saying it does and was in working condition? What can I do ?
Need help with AliExpress listing
Hey all, I want to order some tins from AliExpress, though just want to be sure as the seller isn't responding to messages, is this the listing for 100 tins? So each 'lot' represents 100 tins? There is no mention of quantity per lot other than it saying (100 pieces) greyed out next to lot. Just want to make sure I'm not…
My turn for help with lost items (Royal Mail)
4 weeks ago we apparently had a £100 item delivered with a blank photo as proof of delivery with RM. After lots of wrangling with the shop we bought from and apparently an investigation with RM the shop sent us a new item via a courier. We were lucky on that occasion as we have a video doorbell and could show the shop that…
Amazon Marketplace - defective item
I bought a fitness tracker from a marketplace seller. It was described: "Condition: Used - Very Good - Item will come in original packaging. Packaging will be damaged. Missing battery charger." The item was clearly defective, as it doesn't hold charge in the battery. There's no communication from the seller, but Amazon…
eBay begging letters
Just had my first one. On an item that was buy it now and had not even been set to make offers on. A private message asking me if I'd consider £8 instead of £10 because 'my sisters budget won't stretch to £10'. No. No I wouldn't consider £8 instead of £10. That's why it says buy it now for £10.... 😃 Have I joined an…
Any eBay sellers here with your own website too?
Do any of you serious eBay sellers run your own website as well to help promote your business and sell your wares? Is it worth doing, does it help you sell your stuff? How do you show your stuff on your website, do you just add a link to your ebay store, sync up ebay items to your website or sell via some other independent…
How do I report a third party seller on Amazon
The listing says free delivery. At checkout they have added a £20 delivery charge for a tube of cream. I have sent a message which they have ignored so I want to report them for inaccurate information. However on the messages the report seller button isn't active (probably because they haven`t replied and I can't find any…
Promoted Listings Advanced
Where will my ads show?Advanced campaign ads will show in premium placements across eBay. Does anyone know where these "premium placements" are please? Option to use this has popped up on the bottom of the SYI form under the usual Promote Your Listings section. Not particularly interested in using it but it's been about a…
eBay now disclosing private seller addresses to all buyers?
Hi, I am a private eBay seller (low volume, under £1.5k a year) As a buyer, I have noticed that in the last few weeks when I purchase from a seller, I receive an e-mail confirming my order which has the seller's username then full address underneath - these are definitely private sellers, not business sellers where I might…
Correct wording .. to tell a potential buyer NO ADDRESS BEFORE PURCHASE
A potential buyer has asked if he can see an item before buying it I know this can cause problems, relating to the security of my eBay account so what is the best wording to use, as he has asked for my address. thanks !
Funds on hold
A buyer has reported an item not received, I’ve put the tracking number with photos of parcel on the doorstep and have heard nothing back from them. However Ebay are saying my funds are on hold. Will they now be released now I’ve given proof of delivery?
aerogrammes
I've found several of these at home when trying to clear out old stamps, and wondering what to do with them. The royal mail person couldn't tell me when I rang up, other than that they don't do them anymore. I don't need to write to anyone abroad, but can I just use them as letters to uk addresses? May keep one for…
Gumtree still Down
Keep getting promised of when it'll be up and running......currently no messaging available. I'm loosing sales !
Amazon Prime - reduced subscription discount
Having subscribed to Amazon Prime for some 8yrs and not a everyday purchaser of goods or Prime video's. I contacted Amazon explaining as a OAP and not a everyday user etc., and asked if possible of a reduced subscription. They came back as much they value my membership and wish for me to continue with them, they do not…
Buyer is saying I misrepresented the item I sold him
I recently sold an item via Facebook Marketplace and the buyer checked it over before making payment. He has now contacted me to say it is misrepresented. The faults he is saying it has would have been visible when he checked it over and he didn’t try it to check it worked to his satisfaction being paying the money. He is…
Return request for item send through Global Shipping Programme
Hi. I sold an item to a buyer from the US and they have opened a return request saying it wasn’t as described. I described the item as excellent condition but they have pointed out some damage to it that I wasn’t aware of. Im not disputing this as they could well be right. I apologised and offered a partial refund. I had…

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Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

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