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eBay buyer claims did not receive tracked item?
I sent an item with Royalmail tracked 48 and the buyer claims did not receive despite it being delivered. I first thought the buyer was trying it on but the photo provided by the courier shows the top of a brown box saying Amazon Prime which is completely different to the White jiffy bag I sent my item in. I don't know…
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Would it be OK to send an item as two parcels
I am selling an item, which consists of two parts .. one quite large flat shaped section and the other a small, but heavy piece. I have charged £10 delivery. It's an auction item, with bids already, but ends in a few days I've been thinking about sending the two sections as two different parcels, mainly because getting…
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Facebook marketplace scams
I sell a few things every week on marketplace and I get the same obvious scammers messages on high value items, they want to pay by bank transfer or PayPal followed by some elaborate instructions about collection written in bad Englush, I don't see what their plan is, get a refund from PayPal? But bank transfer won't do…
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Titles and description are important on ebay - review your listings
I am on a couple of semi private collector (selling allowed) groups and occasionally a member will ask others to look at their ebay listings to see why they aren't selling, or why they have started to get some poorer feedback or stars. That's perfectly OK and within the rules of the groups I use - but it has brought up…
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Using Royalmail for Parcel?
How do I print my own label with Royalmail. When I tried this I was expecting the label with the recipients address on it the label however I received a printable label with just a QR code and no address. Am I missing something because I have not used this service for a while but in the the past the address I was sending…
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Best Courier for parcel 56 x 27 x 40cm 4.8kg £85
What would be the best (most reliable at a decent price) for a large parcel, sizes given above please? Weight 4.8 kg with a value of £85 I listed the item with 'other courier' as i didn't have a box at the time or the item and had even considered sending it as two separate parcels. I just selected 'other' and estimated a…
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Opened Never used condition subject to VAT?
Can anyone clarify if ebay items that are listed as opened never used are classed as 'New' and are subject to VAT if the seller is registered?
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Packlink - UPS Delivery arrived damaged. Worried now
I sold an expensive microwave through eBay and delivered via their Packlink link. This was delivered via UPS to the buyer in less than 24 hours but massively damaged. I did ensure the parcel for its auction value but I am now reading horror stories about Packlink and insurance claims Can anyone offer me some hope? Regards…
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Aged 12 Item being Returned .. Too Small
I sold an item which the label says .. for age 12, plus a size in cm (I assume meaning height of child) i provided both details on the listing Personally, i always thought this way of sizing things a bit strange, probably every 12 year old is a different height The buyer has asked to return it but a message came from ebay…
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DHL parcels received in UK to Parcelforce and not even delivered to recipient
Is anyone aware why there is a problem between Germany specifically and the UK with received shipping. I ordered two crates of wine from Germany from a winery. They shipped it from Germany via DHL at the end of Septermber, landed in UK on 3 October. Our delivery details were correct, but for some reason after tracking it…
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John Pye
Hi all, I recently bought three items from John Pye Auctions. One I returned and got a refund because they didn't allow anyone to view the item. Another one was a TV where they gave a three month guarantee. And the third one a coffee machine that had a John Lewis price tag on so was clearly ex display not second hand or a…
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Post office trial accepting courer parcels
From the BBC website but being reported elsewhere as well 'It is the first time in the Post Office's 360-year history that people can choose to use companies other than Royal Mail.' Post Office to send and receive Evri and DPD parcels - BBC News I think there has been a lot of speculation about the RM/PO arrangements…
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Attempted fraudulant payment after linking a card to eBay
I received a msg from NWide saying that they'd blocked a payment of £29.99 to SG*Original Plus. The card was the one I linked to my eBay account a couple of days ago. I didn't recognize the payee. I Googled SG*Original Plus and saw that lots of people had had this happen to them. I can't understand how SG*Original Plus got…
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Quick Question
Hi, When responding to a return request, and it states - please respond by (date), does that mean midnight the day before or on the actual date stated. A buyer is claiming not as described or as photos - completely untrue, so I emailed them asking them to open a case with correct reason, (which of course would mean - they…
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eBay 'Sell Similar' or 'Relist'
Hi. When refreshing a listing which has Watchers and a good number of page views, does it really make any difference how I do it in order to capture previous interest ? I'm unsure if I simply relist, if previous Viewers will receive notifications? Or if it's better to just start afresh in the hope it will get more exposure…
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Cashback on Stamps?
Hi there, I use Top Cashback and Quidco to get the occasional cashback on items. I have noticed Royal Mail are not on either and looking to buy a bulk lot of stamps. Does anyone know of any other ways/websites that allow you to buy books of stamps and get cashback? Many thanks!
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Unable to contact PayPal
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Ebay private seller - Returns policy
I've been selling on ebay for about 10 years. Intermittently, things from the house, clothes mainly. Nothing of huge value. I've always had a 'returns accepted' policy, but have never had a buyer ask for a return before. One's just requested a return, which from what I can see, ebay's automated systems deal with, and as…
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EBay 12 month warranty from Seller - issues
I purchased a mobile phone from Loop Mobile on EBay on 6 Nov 22; the listing had the seller as providing a 12 month warranty. 28 Sep 23 i raised with the seller through EBay messages that the phone was not holding charge - no reply. 31 Oct 23 i raised with the seller through EBay messages that the phone was now not…
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payments via marketplace
I am selling a record for £35 what is the safest way I can receive payment please. Thank you
