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Buyer can't bid
I got a message this morning from an Ebay member saying they'd love to buy one of my items, but they're not allowed to bid.Now I did assume this wasn't their partner holding the purse strings but probably because they have unpaid item strikes? Any other reason they would be blocked (I do have China as a blocked destination…
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Ebay - purchase from major brand Outlet -help
I recently purchased a large electrical item from a major brand from their outlet store on Ebay. Item arrived a few days ago. However, it does not work when opened the box and following the instructions (I know how to use the item as have a similar one already). Phoned the general brand customer service line, they said as…
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Accused of being rude by a buyer
Just had an offer of £17 on an item listed for £40. Decided it wasn't worth counter offering as our prices were way too far apart- so declined outright. A few minutes later had a message saying 'a bit rude mate' so I have blocked the buyer. I don't think I was rude at all, just practical, making an offer that low must mean…
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Seller not sending item? Easiest way now?
Good morning, I made an offer on an eBay item, and then agreed on a counter offer to buy an item at just under £300 (inc. delivery) on 16th November. I had to set up a prepay before the offer was made. On success of buying, I paid using Paypal "Pay in 3" with the first payment being made immediately. It's now becoming…
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Advice about stalled EVRI return
Hello, my wife bought a
coat online from a retailer in Scotland for about £120. The colour
was not quite what she wanted so she chose to return it. Here is the retailer's
return policy. I have removed the retailer's name as they are not at
fault. My wife chose Evri and
paid £3.95. I do not know if that includes any…
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eBay scam - please take care
Hi, I've just received an email purporting to be from eBay Inc about an invoice I need to pay. Screenshot attached. Although I have sold something recently, I have paid all relevant charges. If anyone does receive such an invoice, I'd advise caution - and please check with your eBay account first to see if you have a…
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eBay Refunds - almost now impossible
If anyone knows how to get a refund off eBay please let me know - I've been round and round in circles trying to find the option, it keeps asking me to contact seller which is what I've done about 4/5 times now and they're just making excuses and fobbing me off, probably waiting for some timer to kick in so I cant get a…
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ebay power hour?
have i missed this years ebay power hour ? ive been waiting for it as i was looking to order some new tyres for the car as i remember a couple of years back i did ok in nectar points from doing so, i cant seem to see anything from a quick google, maybe somebody else can shed any light cheers
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EBay non payers
Last week I sold five items and three haven’t paid, despite payment reminders. what do I do now? Do I just cancel? why do people bid if they have no intention of paying 😡😡😡 one item sold for more than I was expecting (£22). Can you still offer it to next highest bidder?
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Marking collection items dispatched (ebay)
Sold a low value heavy item, Buyer paid paypal, i semt my address, he came and took it away but I don't seem to have any option to make it as dispatched without entering the code (which I didn't ask the buyer for) Ebay is nagging me as "dispatch is overdue" and clicking on the item doesn't give me any other option apart…
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EBay auction views
Intrigued how views on listings are really calculated . Had it on a few occasions where I have more watchers than views. Wondering how you can watch an item without viewing
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EBay debt after hacking
Hello, I am in a similar position where my account was hacked and the account was used to sell 13 iPhones, all of the same devices, products, pictures. The picture only showed a library photo, not a physical one of the item. The hacker had managed to get into my bank details of my account, and had changed the payment…
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New forms for feedback removal
I'll wait and see what happens- but dare I hope that ebay have started to be reasonable in their approach to seller concerns? Long story cut short- I sold 2 items to a buyer , I had lots of photos and lots of description, Buyer had them for around 2 weeks then left me neutral feedback on both suggesting they were mis…
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Ebay playing silly games!
I keep getting messages from ebay saying: ACTION NEEDED: Please update the information we requested Your payouts are on hold until you update your account details. Please update by 30 Nov, 2023 to avoid further restrictions. I click on the link to update my account details, and it takes me to a page showing my correct…
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How long is 1st Class letter post taking?
I posted a letter 1st Class last Thursday knowing it probably would not arrive on the Friday or Saturday but hoping it would get there on the Monday. It was just a normal letter and it has still not arrived. Is ages since I last sent something by post so wondered if its become the norm for it to take this long. Its going…
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Smart practice or sharp practice
I've been selling for a few weeks the vast collection of childrens soft toys we had accumulated.Now I've been grouping them into groups of 3 or 4 of a similar nature and list them in batches because of the time involved. I've had a few occasions where the same person has bought 5 or 6 of these groups and of course I reduce…
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Ebay Issues
Hi All, I have been having issues with eBay for a few weeks. Basically I wanted to buy a number of items from a seller who was going to offer combined postage to me. When I put in the offers the payments were automatically taken as individual lots rather than as one invoiced payment. The seller was then unhappy with me as…
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I sent a new jacket, and the buyer sent me photos showing the same (?) jacket badly damaged!
Hello, I have a problem, I've sold a new (without tags) branded, faux lether jacket on eBay. It was not used at all, just been at my home for some time. It was in good condition, I have photos for this. The buyer got it and immediately requested a refund and sent photos with a jacket really badly damaged. She says the…
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What3words
Has anyone used what3words? I have a problem in that my parcels are being regulary left at a neighbouring property that is a holiday home and I was wondering if what3words would be helpful. Can it be added to Paypal address? Many thanks for any help
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Royal Mail Online Postage
https://send.royalmail.com/ Is anybody else seeing this problem please? Although you can enter the address manually on the next section the site won't let you book a collection as it can't verify the collection address. Had to purchase a label via eBay yesterday and that worked with a collection but I don't like their…
