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Vinted descriptions
Do some Vinted sellers know the difference in condition descriptions? Twice today I’ve seen items described as ‘new without tags’ and then go on to say only worn for a few hours.
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auction house lost my auction win
hi i hope that i've got the right place for some help with this problem i won a very rare item online that i really wanted, along with a couple of other general items, so i went to the auction house office and paid for my lots the staff members could not find the rare item that i had won, but one of them did mention that…
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Ebay,sell same item,different quantities
I have a product I wish to sell and want to give buyers the option to purchase different quantities,say 5,10 or 20 just as an example. How are the fees charged ? Does it cost me more to do it that way or should I just list as separate items ?
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Paypal safety
I advertised an item on Facebook Marketplace, and hoped it would be collected in person. I have been contacted by someone who wants me to post it by Royal Mail Next Day Special Delivery. There are so many scams out there, I do not want to give him my bank details so that he can pay it that way. I do have PayPal and have…
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Royal Mail Postcode Error
So I posted a parcel on Friday and when i got home, i realised the receipt i received showed a different postcode to the parcel i sent - It should have been CH5 ###, but the receipt shows CH3 ###. Checking the address label i put on the parcel shows I put CH5, so when the woman at the counter typed in the details for…
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Etsy's Registered Address in UK
Hi, just wondering if anyone can tell me the registered address in the UK for Etsy UK and also the Director or CEO's name for the UK. I have an issue that I want to contact them about by letter.
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Ebay new seller advice - P&P vs collection only?
Hi there. I am going to start selling off quite a few bits, over the next few months, and was just wondering whether there were any general guidance, from seasoned sellers, as when to offer postage or collection only. Is there a general rule for, say, a certain size or item that should be collection only? How much does…
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FVF offers
There has been some concerns raised and posts on various selling forums about the current lack of FVF offers on eBay at the moment for private sellers . Private sellers had got used to twice monthly offers but the last for many sellers was now almost a month ago, so when those BIN items are renewed they will be renewed…
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ControlAccount Fedex
I recently received a present from Italy for christmas and have now been given a letter from controlaccount asking for import/export duty charges of 19.34, which they then dropped to 15.59 because it included a late fee for a letter I didnt even receive (address was wrong on latest letter so maybe the reason) Can this be…
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eBay dispute - buyer's payment institution has sided with the buyer - is there anything I can do?
I sold a treadmill back in September for £300 (and received £259.31 via PayPal). The buyer sent a third-party courier to collect. The buyer then claimed the treadmill wasn't working, and eventually filed a claim with eBay. eBay sided with me as their buyer protection policy excluded claims where the item was collected by a…
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Money Moral Dilemma: Is it OK if I choose to sell something to a woman rather than a man?
This week's MoneySaver who wants advice asks... I've £100 worth of laminate flooring that I've put up for sale online cheaply to get rid of. As the buyer will have to collect, and I'm a woman who lives alone, I've been reluctant to accept any of the offers I've had as they're all from men. I said to a friend that I hoped a…
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Clearance fees on purchases from the EU - what can I expect?
Hi, I am considering buying alcohol markers that come from the EU and they worth just above £200, i.e. a subject to all those extra charges. Some are included in the price already, but the 'clearance fee' isn't and I will have to pay it separately. But I am struggling to find even a hint how much that could add to my final…
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Etsy New Seller Phishing Messages
I recently opened a new Etsy seller account and shortly after have received several phishing emails via Etsy's messaging system. I was surprised by Etsy's lack of security, one sent me to a website with Etsy's name in and verification that asked for bank card details. It was a very well done phishing scam. My alarm bells…
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Cancel an eBay GSP sale?
Anything special about doing this? Buyer made an offer of £10 on one item (I had 4 listed at £12.50 each) I accepted, they paid then messaged me instantly saying "I wanted to buy all 4 items but the system would only let me buy one, can you invoice me for them all at the agreed price" Firstly, I don't think I can send an…
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any suggestions for dealing with a mis delivered parcel by Evri?
I've just been hit with the 'your parcel has been delivered' issue with Evri, when I have no parcel. Proof of delivery GPS shows my road, photo of front door does not show my door, nor does it show any door from the entire road nor the local ones (I've just been out to check). The chat bot on Evri is useless, they will…
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Collection on Ebay and buyer has used Paypal
Hi there, I have sold a large item on Ebay that is collection only and I specified cash only on the listing, as a safeguard against scammers. The buyer though apparently has used Paypal, he's apologised for being so hasty and not noticing that I've put cash only. I messaged him and asked to provide proof that he's paid by…
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Vinted discussion forum closing
I’m sure most regular Vinted users have already seen the messages but Vinted are closing their discussion forum in February. I think that’s a shame as Vinted help is rarely helpful and with the scammers on there having a chat board to reach out to other members to check whether messages are genuine or not, or to warn about…
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Postage label glitch on ebay
Seems to be a slight glitch on ebay with their postage labels today. Usually when I print a label it immediately shows as despatched, my last couple I did have printed the label but still show as waiting to be sent. I've double checked that I have definitely printed the correct labels by checking the postage label tab, and…
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(Another) Ebay seller small claims court threat thread
So I've seen a number of threads where sellers have threatened buyers with small claims court proceedings following return issues. Generally, the advice is these are empty threats, ignore. However, this thread shows things can get messy:…
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Buyer filed payment dispute with bank for authenticated bag - help
Any advice? I sold a Valentino bag which I had purchased the previous year from Ebay using their authentication service. I relisted the bag, however the purchaser has filed a dispute with their payment source saying the bag is counterfeit. Ebay said I have to wait 2-8 weeks for the bank to respond, but we all know in these…
