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Ebay non sale but collection agency

Hi

I thought I had sold my first item on ebay a while ago, only to be told my account had been suspended. 
Therefore I never shipped the item to the buyer and never received payment. 
Ebay are chasing me for the full amount and delivery charge of £103.00.
I never received phone calls, just a collection notice email from Ebay which is worrying. 
What can I do as have tried calling and emailing only to be told that my account is suspended which already know.
Thanks Nick.

Comments

  • soolin
    soolin Posts: 73,838 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Are you sure they are chasing for the full amount and not just the fees that would be due? Ebay are glitchy, but I haven't seen a report of ebay trying to reclaim a payment that was never made or received by seller. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • forgotmyname
    forgotmyname Posts: 32,860 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 June 2024 at 8:48PM
    They will be chasing for fees not the cost of the item unless the buyer paid in full and has not been refunded or
    ebay refunded them.

    Just tell debt collection the debt is disputed because you were banned mid sale so no fees were due.

    Censorship Reigns Supreme in Troll City...

  • Thanks. I however cannot login to leave a message as my eBay account is suspended. 
    I've also changed my phone number now. 
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