eBay return item - QR code?

Marvqn1

I want to return an eBay item, but I don't have a printer to print the return label.

There is an option to use a QR code to show at the Post Office so they'll print the label. Would the Post Office accept a photo of the QR code on my phone or is it necessary to download the Royal Mail app and create an account to scan the QR code?

Some people say they just showed the QR code at the Post Office as a photo on their phone, but I haven't seen any mention about this on eBay's site.

MikeJXE

Yes they will, I've done it. take the parcel to the post office show them the QR code, they will scan it 

Job done 

Simple 

Marvqn1

MikeJXE said:

Yes they will, I've done it. take the parcel to the post office show them the QR code, they will scan it 

Job done 

Simple 

Would just taking a photo of the QR code on my computer screen be sufficient or do I need to send the QR code to my phone?

MikeJXE

Marvqn1 said:

MikeJXE said:

Yes they will, I've done it. take the parcel to the post office show them the QR code, they will scan it 

Job done 

Simple 

Would just taking a photo of the QR code on my computer screen be sufficient or do I need to send the QR code to my phone?

I showed the post office my email with the code and they scanned it

On another matter when I was going on holiday I showed  a photo of my boarding pass which was a QR code, i got through the scanner no problem

So I guess photo or actual they both work 

You could of course take your PC lol 

Spoonie_Turtle

Marvqn1 said:

MikeJXE said:

Yes they will, I've done it. take the parcel to the post office show them the QR code, they will scan it 

Job done 

Simple 

Would just taking a photo of the QR code on my computer screen be sufficient or do I need to send the QR code to my phone?

I would send it to your phone, it'll be clearer that way.

jon81uk

You should get the code by email too? Then show them the email.

A photo of a screen will probably not be clear enough.

ostridge

Marvqn1 said:

I want to return an eBay item, but I don't have a printer to print the return label.

There is an option to use a QR code to show at the Post Office so they'll print the label. Would the Post Office accept a photo of the QR code on my phone or is it necessary to download the Royal Mail app and create an account to scan the QR code?

Some people say they just showed the QR code at the Post Office as a photo on their phone, but I haven't seen any mention about this on eBay's site.

I did tis at a post office.  They could not print a label from a tracking number on the label, nor from an image of the return label.
I had to download the separate "Royal Mail QR Code",  which they can scan, (or a picture of it) and the label is printed automatically.
They do not scan the label.

I don't get why, when the seller is paying for the return postage, you dont auto get a Royal Mail QR Code.