We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Refunded, Custom returned goods - ownership?

I purchased a camera from a reputable dealer in the EU in May. I returned it within 14 days as I needed the cash for something else. 
Camera got stuck in customs, seller (a camera company)refunded and said they would deal with local customs.
a few weeks later in June the camera arrived back to me.
i notified the seller and they said they would arrange for another label to be sent out.
the camera has been sitting in my office still packaged up.

i guess my question is how long do they have to get their act together before I take formal ownership of the returned camera.

Comments

  • molerat
    molerat Posts: 36,580
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    6 years in the UK.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.8K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.3K Work, Benefits & Business
  • 605.9K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.