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Coronavirus support and help

For MoneySaving questions related to the coronavirus pandemic.

Track & Trace QR Code in stores - not working when scanned
Not sure if this is the place to ask. Many stores etc are now asking you to scan a QR code when entering areas in Coffee shops/Restaurants etc. My iPhone 11 whether using the camera or a QR code app will not work. The camera transferring to Safari says 'no data found' and QR app says 'Safari cannot open the page', also…
Furlough and Tupe transfer
Asking for a friend and realise that this is new territory. Anyone know where previously furloughed employees stand if Tupe transferred over to a new employer recently?(furloughed then unfurloughed working for previous employer and now Tupe employer). At one time I know Tupe honoured contractual rights to an extent but…
Claiming second seiss
Hello I am a bit worried about claiming the second seiss. I have been effected after July14th due to supply chain issues and because I have had to do childcare as my wife works from home etc. I have been working but am doing a job now that should have been done in early August for various reasons. I was about to claim just…
Didn't get paid furlough but employer didn't fire me until after it was due - help?
I have been on furlough since April. I was due to get paid furlough on 5th October (last wages received was 5th Sept). Instead, my employer phoned me on the 5th October (after no wages received) and said they cannot pay me this month as " and "they mistakenly thought they were getting furlough for me but it was actually…
Furlough pay not being dealt with properly?
Hello, I hope someone can offer some help regarding furlough pay. My sons girlfriend, who's 17, was working part time (zero hours contract) in a well known sandwich shop from October last year and was put on furlough pay when lockdown started. She didn't receive anything in writing as to how much furlough she would receive…
Can employer reclaim furlough pay?
I work on a term time contract but have worked over last few summers so I got furlough pay this year but I've asked my employer for my holiday entitlement and they've told me I'm not getting it!!! They're saying if I make a fuss about it they will claim the furlough money back and pay me my 10days holidays, can they do…
Tenant refusing access for electrical and gas checks as vulnerable
Through my letting agent I gave my tenants 6 months notice to leave. They said they didn't want to go and would I sell the property; I said no. Since then they have threatened to go to the council for repairs, but won't allow anyone in to look at them. They refused access to an alarm contractor, then an electrician (for…
Do I really have no option but a bank loan....?
Hi guys I started my business in Nov 2019, I worked as a sole employee director paying myself through dividends and a small weekly salary. I was advised by my accountant this was the best thing to do. Since May I lost my sole contract and have been burning money to stay afloat. From what I can see, my situation completely…
Should I claim the 2nd self employment grant?
I am a self employed gardener / handyman. I have not claimed the first or second grant because I have been working outside and my income has not taken too much of a hit. But in the winter month's I work inside people's houses painting and decorating. I have just found out that the third grant will only cover 20% of my…
Job Support Scheme extended to help shut-down businesses - MSE News
Read the full story here: Job Support Scheme extended to help shut-down businesses
Refund rights for UK break
Hi all, First time posting on MSE so apologies if this is the wrong Forum, although it is very much Covid related! We (8 friends) are scheduled to travel to the North East for a short golf break later this month. As 'lead customer' for the party I have paid in full by credit card (£2.6K) for a four day trip which involves…
Bounce back loan- are we eligible?
During last year, my partner and I bought a house together, leaving his house empty. He has owned his own property for a number of years, it is now mortgage free and we decided to use that property to start with property developing as it needed full refurbishment. We paid for this through personal funds, mainly through…
Being put on furlough for handing my notice in
I am a recruiter and have just handed my notice in as I have been offered a new job at a different company. My current employer isn't too happy about it but has accepted my resignation. However she has emailed to say that they have decided to put me on furlough for the time of my notice period. This is instead of letting…
Notice in? Furlough or garden leave?
I am in a sales role and going to a competitor I am offering 4 weeks notice. I have just come back off furlough. Will the company put me back on furlough for 4 weeks or pay me my salary for gardening leave?
Maternity exemption dental ran out, they cancelled appt due to corona virus
My dentist cancelled my initial appt for fillings at the start of lockdown and were closed for months, they rang to rearrange my appointment for a few weeks time. My original appt was during my maternity leave exemption time, now I'll be 3 weeks after my time has run out. I'm going to have to pay a lot for my dental work…
Am I still entitled to holidays on furlough if employer topped up 20%?
Been on furlough for some months now with employer generously offering to top our salaries by 20% so we all receive 100% of our normal salary/ Are we entitled to accrue holidays during furlough or can the employer say that the 20% top up was payment of our holidays in advance? And.... would our payslips over the last few…
26 weeks pregnant and 4 confirmed Covid cases at work!
Hoping that someone that is reading this can help me. I work in a nursing home where there are so far this week 4 confirm cases of Covid between residents and staff. All staff where tested last Thursday my result came back negative however the nurse who I worked with me Thursday, Friday and Saturday has had a positive…
Isolation After Negative Test
Hi. I recently returned from Majorca, after 5 days of returning I took a Covid Test, which I paid for Privately, the result has come back today as Negative. I have a few questions. * My employer is advising that I am unable to return to work even with a negative test and that I should continue to work from home until the…
Trying to cancel Odeon Limitless - not allowing a fair refund
I paid for a year-long contract for Odeon Limitless up front at the end of November last year, to co-incide with the lease on my flat. Due to the pandemic, my Limitless membership has been extended. Problem is, I don't want or need it extended, as I'll be moving soon. On top of this, now the cinema has reopened, it is…
Bounce back application checks delays
I finally gave in and decided to apply for a Bounce Back loan today. While my bank (Barclays) says that once the application is approved funds should arrive the next day, I've been told that there will be a delay of several weeks in checking my details and eligibility. This cannot be right, but what can I do? I've spoken…

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MSE News

Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.

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