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Lastminute.com refund
susiebaby5
Posts: 1 Newbie
So booked flights prior to covid last year. Fights were cancelled and fought for months for refunds. 2 different flight companies, Ryanair and Wizzair. Contacts them direct and recieved refund from Wizzair, Ryanair..after sending all documentation to confirm identity to recieve refund directly..sent it to lastminute!!! They kept it for 6 weeks, made no contact to arrange refund so we went to credit card for remainder of refund who issued this end of November. Just had email from lastminute.com saying we recieved full amount from cc. PLUS Wizzair refund (which is incorrect...cc issued REMAINDER of refund due NOT total amount!) Email states we now owe them over £400 due in 5 days or they proceed with legal action!!! Called lastminute.com, guy on phone says I've to close dispute and pay money or legal action would not listen or help Help!!!
Help and advice please on next steps??
Help and advice please on next steps??
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Talk to your credit card company and see if they can help.0
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