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Virgin Atlantic - Bravo and Thank You
In November 20 we booked a bargain £996 return Upper class ticket to New York leaving the end of May. Virgin flights are still going so I knew the best we could hope for is a credit voucher which is not the end of the world. We had the option to change the dates two times and additionally make a name change on one of the…
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Removal company wants a cancellation fee even though it was due to COVID 19 hospitalisation
I am in the middle of moving house. We have sold our house and are living in temporary accommodation. We were due to complete the purchase of our new house on the 29th January. Due to exceptional demand and long lead times (3-4 weeks) we booked with a removal company before we had exchanged contracts. The company stated it…
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Is it possible to get travel insurance - Amber Country
I'm curious how everyone is getting travel insurance and from where? Seeing as the official advice is to recommend NOT to travel to amber destinations I presume this would invalidate travel insurance as most policies do not cover destinations against FCDO advice. Are people just risking it?
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MSE News: 'Green list' of quarantine-free holiday destinations set to be revealed
Holidaymakers in England could find out later today what countries they will be able to visit without needing to quarantine on their return, once international travel restrictions are relaxed. Transport secretary Grant Shapps is due to provide an update later this afternoon, with holidays abroad expected to be allowed…
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Getting a refund
Hi all, I booked a self catering cottage in France through Interhomes in 2019 for Sept 2020. Due to the covid situation, I rescheduled it to Sept 2021. Rather than just reschedule it, I think the company process was to convert it to a voucher refund and then used this to rebook it - I didn’t really have a problem with this…
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Expedia never claimed travel voucher on my behalf
Hi everyone, I am looking for some advice on what to do in regards to Expedia not acting on my behalf as instructed. I was due to fly to Portugal last year in May and booked my flights via Expedia, a couple of weeks before the flight was due to depart Expedia sent an email asking if I would like a travel voucher, which I…
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Is 6-10 weeks wait for a refund acceptable?
That's how long I've been told I'll have to wait by Olympic Holidays after my package was cancelled as a result of Tui cancelling the flight. I know firms have an obligation to pay in 14 days and wouldn't mind 4/5 weeks but 6-10 seems a long time.
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BBL - Directors Loan - Bank closing my account and asking for full immediate repayment
I took BBL loan in May 2020 for my limited company and in September the bank came back to me asking for my full income for the previous year and the way I have spend the loan. For which I replied to them that I will be happy to provide them with the accounts as soon as mine is ready and later I provided them with the…
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Vaccination without booking reference
I booked an appointment on line for tomorrow, but never received email/text confirmation so I don’t have booking reference. I think the booking went through because if I try to book again it asks me for the booking reference. Do I need this for the appointment? I remember when and where the appointment is, so I could go. I…
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In this together
I hope everyone is coping and staying safe. In these uncertain times, one thing is for sure - we are all affected by the current situation and in this together. Let's try to remain safe and keep an eye out for each other because we need one another more than ever.
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Test to release and mandatory test required in same time?
If I do the test to release when I am coming from abroad I still need to do the mandatory test on day 2 and day 8?
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Furlough and redundancy
Hi i have been on furlough since this all began and now my company are trying to get me back into work but not in my old role which doesn’t exist anymore. Where do I stand? I would rather redundancy than do the job they want me to do. Is this possible? Thanks oj
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Small claims court settlement - should they pay my court fee?
Hi all I have an open small claims court case against a hotel booking agent for a hotel booking that could not go ahead due to COVID. The booking agent did not provide a refund after asking for one on several occasions (And having a rejected credit card claim!) The case hasn't made it to the hearing yet Their solicitor has…
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Accountant forgot to sent Tax return
My husband’s accountant emailed hubbys copy of completed Tax return on 31Jan showing what he was submitting but then had a family emergency and forgot to do is. Now hubby not eligible to claim SEISS grant because of accounts fault. Where do we stand
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Self employment fourth grant: Becoming a full time student and also possibly changing trade
Hi, Slightly complicated so please bear with me. Claimed the first three grants. Taxi driver, so income was obviously hit. Contracted Covid November, was quite ill and had symptoms until March, so didn't work. So lost all income due to Covid during this latest claim period. That's fine...but. I've just started a full time…
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Honeymoon on Red list but balance due!
Hi, New here, Hopefully you all can shed some light on this for us or even just say what i am thinking is correct and leave it there. We are getting married in August this year and have a honeymoon to the Maldives booked (through a travel agent) to leave a few days afterwards. We paid a £900 deposit with the balance due by…
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Amber travel is against FCO advise?
I am confused, travel companies are continuing to allow bookings to Amber destinations even though the Foreign office says we cannot fly to these countries for leisure. Most travel companies do say in their policices that holidays against FCO advise would be cancelled. It seems this is currently being ignored. Why are…
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Fourth grant denied because other income exceeded my CIS profits 19/20
Couldn't get any of the other grants because i hadn't been registered as CIS for long enough as i had been CIS through my Ltd up until mid 2019. So i was really pleased to hear that people like me would be able to get the fourth grant until i phoned HMRC and they told me that i did not qualify as my other income in tax…
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Am I entitled to a refund?
Last year I booked a package holiday with EasyJet Holidays. This holiday could not be fulfilled, so I took credit and rebooked the holiday for this year, putting a minimum deposit down from the credit I had. This holiday was also cancelled and I was told I’d have a full refund. What I have now found out is that my original…
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Would I be able to get compensation without involving a solicitor?
I gave birth to my daughter in february of this year. I am not happy with how I was treated at the hospital after delivering however I’m not just looking to complain I want to take things further because of the trauma this has caused me. I had my daughter on the 5th of february 2021, I had chosen to get the epidural and I…
