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Poor Patio Work and making a claim
Hi All. After a bit of advice. We had a patio laid (badly) late last year. The company who did it admitted (in writing) that it was done incorrectly and offered to rectify this. The work was supposed to start on the 12th June, over the next few weeks some of his guys did 2-3 days work lifting the old patio and removing the…
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What prompts you to write reviews?
I'm keen to know what drives product/service reviews. Do you tend to write them? If so, what prompts you? Is it only on the back of a bad experience? Or do you write reviews when you've had a good experience? Do you tend to respond to company emails asking you to leave a review?
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Fault Reoccured After 6 months
I bought a new Sage Barista Express Coffee machine directly from Sage in Oct 2022. Three months later I raised a case with them as there was a fault with the machine pouring water outside the coffee basket. This was duly fixed with an engineer fix. 9th June I opened another case as there is water leaking inside the coffee…
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private medical health insurance
Hello- I am wondering if someone can help. I had medical health insurance through my employer with Vitality. It was authorised by Vitality for me to see a cardio consultant who then ordered tow diagnostic tests. I decided to resign due to ill health end of April. I saw the consultant in April. I could only get dates for…
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What are my consumer rights? Can i cancel due to health?
Hi everyone this is a bit lengthy so i appologise in advance. In 2017 i completed a course with open study college (introduction to counselling level 2) open study is a college that lets you study from home. This is great for me as i have Fibromyalgia (constant bone pain/ fatigue & mobility issues) and im registered as…
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Faulty car on finance help please
Hi,I recently bought a jag e pace 2018. Upon driving the vehicle home I noticed a warning light on the dashboard. The car was arranged to go back anyway to have a few scratches fixed anyway so I mentioned this to them about the light . Once the car had gone back the garage for the scratches and was returned to me the…
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Can’t return or exchange a sale item?
My daughter bought from an online clothes store, she ordered her normal size and the outfit sent is way off normal sizing and doesn’t fit. She has been told because it’s a sale item she cannot have a refund or exchange. Can anyone advise if this is correct. The store did have this statement which my daughter obviously…
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Zara refusing to refund lost return
Hi, I would appreciate some advice. I sent a parcel back to Zara with over £300 worth of unwanted clothes. I used the label provided by Zara and dropped it off at an Evri parcel shop and was given a receipt. Zara are refusing to refund me as they say they have not received the parcel back at their warehouse. I paid via…
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Do I have a right to repair/warranty replacement?
I purchased a Withings Scanwatch 2 years, 2 months ago and last week, the back of the watch randomly came loose (hanging off) after charging. After a quick search on the Withings forums and Reddit, it seems to be a common issue, ~600k posts on the issue on Reddit alone. Whatever glue holding the back on is not fit for…
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Debt collectors collected the wrong amount of debt and are withholding £400
Hi there , I do hope someone can help me I'm going round in circles and getting no where . I took a company to court and had an uncontested ccj issued to my debtor .I then engaged a debt collection agency, nightfox to collect the debt of £12400 .Nightfox collected £ 10,000 , I paid 10 % of the original debt to them in the…
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iD Mobile - missing phone
I recently ordered an new iPhone from iD mobile. The courier was DPD and on the day of delivery I had a 'sorry we missed you' email saying the delivery would be re-scheduled for the next day -despite the fact I was at home AND the photo on the DPD delivery page showed my next door neighbour's drive! The parcel was…
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Parcel stolen whilst in Evri's possession - what do I do?
I bought three LPs (around 150 USD total) from a company in the US last month. The records were a limited run and are already out of print so I can't buy them again. I was on a waiting list for many months to buy these so I was looking forward to surprising my wife with the LPs as they're by an artist she really loves. The…
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sensortower
hi has anyone heard of this company? they lure you in with a promise of a salary of £5400 then redirect you to some sort of gaming platform(www.sensortower-grow.com/#/pages/index/index) without explaining the risks involved it turns out that you have to deposit into your account to get anything back it would seem I've lost…
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Faulty car return responsibility
1st post so please be gentle. Bought car, 2 hour drive away, from AA approved dealer. Coolant light appeared on drive home, so stopped, topped it up and carried on. Next day appeared again after further topping up. Took to garage who said coolant unit was faulty and further driving could make matters much worse. Contacted…
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How to end mobile contract for failure to meet contractual standards?
Hi, I have a bit of a nightmare situation with my current mobile provider, EE. Six months ago, I switched to EE by taking a new pay monthly deal with a phone. Unfortunately, in the area where I live, Greater London, they are unable to provide data services. Most of the time, the data network is simply not usable. I've…
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Breakdown
So I broke down twice in the space of a week on both occasions I rang my breakdown company who failed to come out on both occasions, I complained to them, they sent a resolution by email, I've complained to the financial ombundsman and because I've complained they have now issued a claim against me and have retracted their…
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Insurance Claim - Help with wording
Hi, have just had my claim rejected by insurance company, am now sending a letter to them challenging their rejection on the basis of the wording of their policy. So basically, they are refusing to compensate for the damage removal company caused, due to the furniture being flat packed! The furniture was not flat packed…
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bought iPad from CEX - advice needed
I bought a 'new, Grade A' iPad Pro cellular version (i.e. which takes a SIM) off CEX around 6 months ago. Great condition. Worked just as expected. Lebara cheap deal sim card inserted - works great. I dont use the sim that often, but I changed sims a few weeks ago after cancelling the Lebara one. Get 'NO SIM' error. Tried…
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DPD Local - Not Again!
I was wondering whether anyone else has had poor experiences with DPD Local and managed to get resolution? DPD Local were due to deliver a package that I had specially ordered to arrive in advance of the Easter weekend. I received a notification from DPD that they had tried but were unable to deliver my parcel on Thursday…
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Fridge not a described on web site
I bought a frost free wine fridge 7 months ago and it has a year guarantee. The web site stated it was frost free. It is supposed to go down to 5 degrees. It doesn't. It goes to 7 / 9 degrees. It is iced up at the back. The supplier told me to defrost it and they would send someone down to do that. I want to have my money…