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Bensons for beds
Hi all any advice on how to deal with bensons paid for a mattress £3k cont get them to complete delivery ordered it first week Jan delivery 8weeks been re booked by them twice now saying 24 th June anyone else having issues with bensons customer service say they don’t deal with complaints till the item is delivered
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Assurance company payout
I reviewed a letter today from an assurance company. They say they want £7400 from me because they claim the money they paid me in 2023 was also paid to me in 2006? I definitely had the money in 2023, but have no record or recollection of receiving the same sum in 2006. They say it's their mistake, but still want the money…
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Gift cards
Hi all, new here so move my thread if in wrong place 😃 I was gifted £50 vouchers for Next but having tried to use them on their website it refused the sale but deducted amount from cards So contacted C.S, first they said they'd post out new giftcards , it takes 10 days so I asked if they could send e-vouchers , they agreed…
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Totally ignored by Ohme on failure of their charger
My Ohme charger that was installed around 5 months ago tripped halfway through a charge a few days ago. I thought nothing of it at the time but when I went to a new charge on Tue 1th April, it was showing as being offline. Further to that I had received a message from Ohme saying that the charger was offline and to do a…
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Sky Broadband Super Fast vs Fibre Prices UNFAIR
How is it fair that Sky broadband was discounted to £31 for 80mbps and now we have just had fiber enabled we can get 150mbps for the same price (not discounted)? We have been a loyal customer to Sky for many years and as usual their end of contract price increases are always a shock, so we renewed a couple of months ago.…
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HP Pavilion Laptop Broken Hinge - Right to repair
My wife has a HP Pavilion Laptop which is just under 3 years old, when she purchased it from HP Online Shop she took out the optional 3red year on the warranty. Just over 2 weeks ago she opened it up as normal, and there was an audible crack and it would appear hinge on right side has broken. Not to worry with thought its…
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Carsupermarket Mis-sold Service Package
Hello all, Last year I purchased a used car from Carsupermarket, and at the time of going through the upgrades I opted for the servicing package. It was the most expensive car I'd ever bought and intended to keep it for a while so figured if I pre-paid then it's one less thing to worry about. It comes to servicing and I…
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Annual subscriptions
hi all some advice please I received notification of an annual subscription to a company I have been a member of for some six years, at the time I was happy to proceed but things have changed quickly in our household and due to personal reasons I am having to stop my business renewal date was 31st of march and I sent a…
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Microsoft recurring payment for last 3 years and cannot cancel!
Hi, I’m new to this website and I’m still getting to grips with it. I’m just after some advice on cancelling a recurring payment from Microsoft, I’ve been paying for an Xbox live membership for the past 2 years which I cannot access due to not being able to log into my email account(which was made purely to create an Xbox…
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Mobile plan price increase after 1 and a half months
Basically I signed up to a sim-only plan with EE on the 15th of February of this year. I've only just noticed on my bill today that as of April the price of my plan has increased by £1.50 per month. Now I'm aware that companies tend to increase their prices every year, but I was not expecting - nor was I told - that my…
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Laser hair removal didn’t work - can I get money back?
Hi forum, I wondered if anyone could help please. I recently booked laser hair removal sessions - was told I’d need about 8-10 sessions for it to last so booked 10. It was all going well at first. Hair was growing back less and thinner and so I stopped going in regularly after the 9th session and thought let me save the…
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Getting a refund from a cowboy roofer
Hello, In October last year, I had my roof patch repaired to sort water getting into the joist and causing a damp patch in my kitchen. I got 5 quotes, three of them insisted I needed a whole new roof (would like to, but not got the funds), and two gave similar quotes for patch repairing, and I went with this contractor for…
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DFS Cancellation
This discussion was created from comments split from: DFS Cancellation Rights.
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Damage to static caravan by snowplough - operator denies responsibility
We own a static caravan on a privately operated park in Northumberland. In January we received notification from the park operators that our caravan had been damaged by a snowplough that had been clearing the road around the park: there's a large gash in the facing under the roof plus damage to a window. The park operators…
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Negligence
HELP breif story Gaulbladder problem Oct 2019 in patient Nov 2019 on waiting list then moved off list Put on day case list told because of comorbities not suitable for day surgery Shouldn't of been put on list So removed They didnt put me back on any list found out this when I enquired so complained to pals in early 2021…
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App for Dashcam taken off App Store
Hello, I bought a Halfords-branded dashcam (from Halfords online store) just under 18 months ago. It worked reasonably well for a while despite the app being a bit buggy. I recently went to open the app in order to download some footage to discover I could no longer use said app because it had been removed from the App…
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The fragrance shop - 3+ months still no refund
Can anyone give me advice on what to do next please? I bought an item from the fragrance shop as a Christmas present. I paid online and money was taken out of my account. However, they also took it out of a Klarna account, hence I was charged twice. I contacted klarna and the fragrance shop, Klarna stated it wasn’t…
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Curtain damage/small claims court
Hi everyone. Hoping to get any advice insight that anyone can help with. The issue was I wanted my curtains rehung after builders took them down (I could do this myself but needed to get the hook placement right to get the correct wave pattern). I asked the curtain manufacturers to help thinking this would set me about…
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Melitta coffee machine 3 years old, faced with a £600 repair bill
I liked my Melitta machine - although the quality of the coffee was not quite on par with basic manual espresso machines, the convenience of having a cappuccino at the touch of a button was the key selling point. However it is a bit of a leap to call it "smart" - the app is terribly limited and flaky, and it does not work…
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Zara - mis-sold two bedside tables only delivered one and now say they are out of stock
My daughter has just bought her first flat - very exciting, lucky girl. I purchased two bedside tables for her as a welcome present from Zara. They have delivered one and said the other had been sent back. They now say it is out of stock. Obviously she does not want one without the other. They are only offering a refund on…
