Used Car faulty within 6 months of purchase

Joe980

Hello,

I am seeking some advice in relation to a used car my partner bought which is now faulty and wondered if we stand any chance with the dealer / manufacturer in relation to repair costs.

Electric Peugeot was purchased through Cinch on 16/04/25 and delivered on 23/04/25, Cinch offered a 90 day warranty with the vehicle with the option to purchase an extended warranty through a 3rd party provider (which we did initially go for but has since been cancelled)

On 11/09/25 it suddenly failed to start, throwing up some error message and it is currently with the main dealer garage who have now (after a couple of weeks) identified the fault as a faulty onboard charger. This item has a 5 year manufacturer warranty. 

It might be worth mentioning another Garage who investigated this before the main dealer suggested there was a common fault with electric Peugeots and their onboard chargers when using the fast chargers, but a software update was released to rectify this and it appears the car has had this (as it's not outstanding on the list when plugged in) and we've only used the fast charger on 2 occasions, Once around May and the other time in July/August, it is mostly charged at home on a normal 7kw home charger.

The car was registered in June 2020 (and only done around 17000 miles) so is just over the 5 year warranty for that part (The rest of the car is on 3 year and the electric traction engine is 8 years).

The garage have told us we would be liable to pay the £3000 repair cost for the part, however they have raised it to Peugeot customer care for their consideration as to whether they will cover/contribute to the repair cost. I haven't agreed to make any payment as of yet and will await what Peugeot say.

I would like to know however if there is any recourse with our consumer rights?

As it is a used car would Cinch have any responsibility as it has broken down in this way in such a short time after purchase from them?

Would we stand any chance arguing this with Peugeot considering it is just outside their warranty period?

Any advice would be appreciated and happy to answer any further questions if needed to provide advice on this?

Thank you.

Keep_pedalling

Oh dear the dreaded Stellantis crap quality on board charger problem

https://www.speakev.com/threads/obc-woes.190758/

Joe980

Keep_pedalling said:

Oh dear the dreaded Stellantis crap quality on board charger problem

https://www.speakev.com/threads/obc-woes.190758/

Yes, I've had a read up on the Peugeot forums that this was a bit of an issue, sadly didn't really look into it before purchasing it used. On that link it looks like some were offered a partial financial contribution for an out-of-warranty claim, however I'd be interested to know if there is any recourse with Consumer Rights for when they, inevitably, tell me they won't cover the full cost.