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Carphone warehouse - Can i claim a new phone?
Is there anything I can do about Carphone warehouse sending my 5 week old phone off for repair to manufactures and it taking 2/3 weeks to fix? CPW warrenty is 28 days but does the sale of goods act cover it as it is not fit for purpose (no signal) or are they allowed to send it for reapir and it to take 2 /3 weeks? I had…
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Electric meter
ill try and keep simple. we moved into a brand new build over a year ago now, we pay are electric every month by direct debit. when we moved it the account was already created and was in the name of the housing association, where we then transfer the account into our name. the meter number was allocated with the property…
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HELP! ive bought a pram ??? have i got any rights?
i bought a pram in april this year and my daughter was born in march (21st) the pram consists of a car seat, carrycot and seat unit. my daughter is now too big for the carrycot and can only stay in car seats for upto 2 hours a time. so time to get the seat unit out of the packaging.. put it on the chassis and tried to…
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What are my rights - Faulty Bed?
Hi, I bought a bed and matress on the 12/08/10 from matressnextday.com We had lots of problems in relation to the wooden slats falling through every time you rolled over! This caused the matress to lose shape. We called them up and they sent out a new set of wooden slats. We changed them over but still had the same…
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with-holding payment due to shoddy work and 1 year on demanding payment
1 year ago we purchased blinds and had them fitted from a local blinds supplier. we paid 50% of the cost as a deposit by cheque and this was taken before fitting. When the blinds were fitted the workmanship was very shoddy and they did not meet at either end and ultimately were not as described by the agent. after the…
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Internet Sale question - Breach?
Hi, I have a question re internet contract. I placed an order on a well know IT hardware site for a video card, The website showed it had stock at the time of order. Placed the order and shortly got an email entitled payment confirmation, Payment had been confirmed and it was now being sent for processing. The money had…
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lastminute.com
Hello all I purchased some vouchers for haircuts at a spa for my mum and sister, and a few days before their appointment I get an e-mail from lastminute.com informing me they're no longer valid because the company have gone out of business. They offered me vouchers for the amount I paid, however I've never used the site…
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Been very stupid and Cannot get refund!
Hi all! I will try and keep this short and to the point! A friend of mine had tried some diet pills from the internet and lost quite a bit of weight so I (very stupidly!!) thought I'd try some to give me a kick start. They were on a free trial (I had to pay postage which I did with my VISA electron card) - if you cancelled…
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Item damaged in transit from America to UK. Who do I claim from?
Wasn't sure which part of the forum to put this in, so I'll try here. I bought an item off eBay.com about two weeks ago. Seller didn't ship to the UK so I arranged for a friend to take delivery in the US. It arrived with him in good condition and he sent it on to me here in the UK. It arrived today, but it's broken. It's a…
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Silent night beds
We bought the kids 14&12 each a silentnight divan with storage drawers 3 yrs ago. Not cheap each over £250 cushion top no-turn matteress. Within 8 months our sons mattress had sagged really badly on 1 side. The mattress had been topped and tailed on a monthly bases as recommended by silentnight. No problem as it was…
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Security Alarms
I've read some similar threads here and elsewhere but not quite found the answers I was looking for. I recently popped into a supermarket for cartons of wine. I was in hurry, paid at the self check - which required the attendant to verify I was old enough to be purchasing alcohol - then left. I didn't even wait for the…
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Moben and who to contact?
I'll try to keep this brief. I had one of Moben's salesmen out in March. I gave him a post dated cheque of £150 to secure an offer but was to get back to him the next day to confirm. I did not fill an order form or sign any contract. The next day I decided against using them and phoned to tell both Moben's office and the…
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TGI Fridays offer
I've got a question regarding an offer TGI Fridays are currently advertising. I saw a poster up in the restaurant offering a free meal to anyone who is 25 this weekend as they have just currently turned 25. Upon enquiring about this they've told me it only applies to people who were born in 1986. I am 25 but was born in…
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Faulty Laptop charger-No refund!
I bought two laptop chargers from Stock Exchange (A cash-for-goods, if you're not familiar) which were brand new, not second hand, as they also sell new computer and phone accessories. I gave one to my younger sister. I'm using mine so far with no problems whatsoever, but my sister called me the day after using hers. She…
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Refund after return
Hello, I bought a processor at the end of Dec last year, it broke and I contacted the company I bought it from and they sent me a returns number, I sent it off and it was signed for, anyway a month later and I have heard nothing, so I write to them and ask whats going on? nothing, a week later I write again, this time I…
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advice please
today i went to a cash and carry, who at this stage shall remain name less. I bought a few things, including a pair of shoes, at the check out i saw the cashier check the shoes in the box, scan them and pass to me, i paid for all items and left the shop. However when i get home, i discover that the cashier had not taken…
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No credit, no refund no option to travel on dates to suit us
Booked flights in February to fly out on September 27th. Flights cost £1300 for two via Ebookers. Found out a month later that my mrs is pregnant and will be 35+ weeks gone !by September 27th so cannot use these flights. In the terms and conditions it states that we can reschedule our travel dates so long as we use the…
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Scottish power sudden bill of 2.80
Hi all I have recently moved (28 apr). I used to be with Scottish Power in the old place. The last bill was taken on 27 April. Nothing was taken in May. I am in the process of changing banks, and I cancelled the direct debit whih I saw was still active. Immediately I got a letter demanding 2.80. I called SP who said it was…
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No receipt and paid cash. Am I screwed?
Bought a skirt 6 weeks ago. Wore it and it came apart at one of the seams. My OH brought it back to Asda. They said no receipt, no refund. The label had also faded quite considerably (no clue why, it was only washed twice!) and as they couldn't find the code on the label, he was told no chance. He came home an we hunted…
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Glastonbury wellie nightmare
Hi all... could anyone give any advice to the following. My other half purchased from Irish mens wear, a pair of "joules" wellies, which after the first couple of hours of her wearing them at Glastonbury, completely deteriorated. The interior of the wellies (both) had ripped, or the stitching had come undone, causing her…