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Argos Customer Services direct email address needed
I'm trying to get in touch with Argos Customer Services about an issue with some eGift Cards, but am finding it very difficult to get in touch with them. The online robo-chat says it can't help, and it is the same with the robo-phone too, as it doesn't give you the option to speak to a actual person. I found a Facebook…
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what are my rights
So before christmas contacted a company for a new door and side panels. Company have been around for a while though the directors regualary change. Price agreed and document signed, said approximately 12 weeks for fitting. Paid the 50% deposit and then 40% when a fitting date agreed. Twice they have email with fitting date…
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Fell for Edith's Leather Scam E-commerce leather workshop store - what to do now?
Hi all, despite usually being good at spotting fakes, last Friday morning I was looking at Facebook marketplace and saw an advert embedded in the for sale listings to a "leather workshop closing down sale" for a site called Edith's Leather. Prices that were "amazing" and some "friendly images" and a ridiculous backstory…
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Withdrawing from used car agreement
Hi all. I’m new here and have joined as I wish to know for certain whether Google is giving me the correct information!! I purchased a car online on the 25th of April. The car was delivered to me on the 27th. After this, I noticed that the alloy wheels were extremely scratched. Plus, there had been a hidden admin fee,…
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Money Moral Dilemma: Should I accept delivery of a sofa I've been refunded for?
This week's MoneySaver who wants advice asks… I ordered a sofa, but two months later it still hadn’t arrived. When I contacted the company, they couldn’t find it. I’d already given my old one away and, at 78 with a new hip, I was stuck using a deckchair. Eventually, I was told to cancel my order to get my money back -…
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John Lewis wouldn't let me buy Euros for my sister
Apparently it's an anti-money-laundering thing but it's crazy. He said "where are you going?" I said "Well, my sister's going to Berlin..." I was about to explain she'd lost her purse and cancelled her cards, and wouldn't get new cards in time, so she'd asked me to get them, but he said if it wasn't me travelling, I…
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Private car sale query.
Basically, the Cam Belt had go my dad's old 2006 car had gone according to a local garage he uses (he had bought it used a fair few years ago, from somewhere else). It was going to cost him around £1,200 to fixed. He thought it wasn't worth getting it fixed considering the age of the car. So he had me put it up for sale on…
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Car warranty
HI I bought a car 2 years ago on finance. Turbo Is broken down and normal garage asking to repair around 3-4k and honda is asking for 5k just wander if garage I brought the car from have any responsibility to help and fix the car.. Any advise is very much apriocated
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Amazon Two Step Verification
Hello, Newbie here, first ever post, please move if I've posted in the wrong place, and be kind! This morning I tried to log in to Amazon UK to get a (cozy mystery) ebook for my Mum. Instead of the two step verification working as usual - username and password, then a code texted to my phone - it said it couldn't send a…
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Mislead about a sofa
Essentially, discussed with a furniture shop via email what options they had for a sofa capable of handling one or two heavy (220Kg) people. Was told the best they had was not suitable for both, but would support 240Kg. My understanding was this would be suitable for one, and on that basis purchased the £4500 sofa. 9…
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NOWTV 14 day cooling off period- when is it valid?
Put this in the TV forum but advised to put there: We started a 12 month NowTV Sports package to watch the F1 on without needing a Sky subscription. Very quickly realised how awful it was. Day 13 cancelled. Within 14 day cooling off period. The subscription is cancelled but we have to keep paying for another year.…
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Currys have offered a partial refund
Hi i am after some advice, i have a laptop which is 2 months out of warrenty, the mother board has failed, and they have said "After considering various factors, we have found that your product is beyond economical repair and so, pursuant to the Consumer Rights Act 2015, we are happy to offer you a partial refund of…
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Opened credit card dispute long before 120 days, kept getting requests for more info, now denied.
Not the first time this has happened to me. Basically bought items around Christmas for presents, was a delay and so by time they arrived I had bought other items, and another order arrived damaged. Sent them back together, but not until mid Jan as was busy due to stress of Christmas and New Year, items seemed to go…
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DPF Clean fail, car stopped working!
Hi All. First time poster, so please bear with me. I recently had a mobile DPF cleaning service come out to my house to clean my DPF filter. The technician confirmed there were no prior fault codes on the vehicle other than the expected DPF filter fault codes you would normally see. During the clean, the car had a massive…
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Holiday let changed dates and price
Hi, I booked a holiday cottage in Devon for 4 nights in July/August at a cost of £1000. It’s a cottage with a pool which was important to us when choosing a property. I emailed the holiday let company before booking checking the dates and a couple of other things, and received a prompt reply stating the dates were fine…
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Cancelling The Times Subscription - Hope this helps!
Seen many people on here and on other sites mentioning what a nightmare it is to cancel The Times subscription after taking out a trial. I actually managed to cancel easily (once logged in) by going here: http://www.thetimes.co.uk/account/cancel Then scroll to the bottom and click “I’d like to cancel my subscription” You…
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Vinted frustration
I purchased an item on Vinted that was misrepresented by the seller. The seller acknowledged that it was not the brand in the listing and agreed to a return but at my own cost. I emailed politely to point out this is quite unfair as my only mistake was trusting what they’d said and would they cover the postage. They…
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Volvo XC60 oil pump failed
I have a 4yr old Volvo XC60 and had a red warning light of low oil pressure and to stop safely. Did as such and AA came to check. Oil full so off to Volvo dealership. Have been told there are slivers of metal in the oil and the engine needs replacing at a cost of £15k! Out of warrenty. Engines not covered on car insurance.…
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Used car dealer - consumer rights - being very difficult
I bought a car on 12/02/26 for £5295 using a credit card (I have already logged a sec 75). After 5 days (15/02/26) I sent an email to the dealer with the following issues; - Ignition error - key (both) very difficult to turn ignition off completely and ignition is faulty and letting the key out before car completely shut…
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Can argos instant voucher be refunded.
Where I work I get access to a website that gives you discounts to different retailers so I bought an argos instant voucher and used it to buy a small outdoor storage shed. When the shed arrived I noticed it was damaged so I contacted argos and they had it collected and refunded the money back to the instant voucher so now…
