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Prescription free - pharmacy selected wrong exemption code
Hello I am entitled to free prescriptions as I claim income related ESA. I physically cannot write and great difficult reading off paper and basically cannot complete the prescription myself. Therefore, the pharmacist always complete the back of the prescription for me. A couple weeks ago I went to a different chemist than…
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Universal Credit Stop Start
Under Managed Migration from Working Tax Credit, I was asked to make a claim for Universal Credit, which I did in December 2023. I received my first UC payment in January 2024. At a subsequent appointment, I was told to report a change of circumstances that I was self-employed, because I was a company director. I refused…
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Proof of Address Options - Universal Credit First Time Claimant
Hello. I have recently been made redundant and am signing up to Universal Credit for the first time. I have my first meeting with my work coach on this coming Monday. In the options for my proof of address documentation, Universal Credit's website says that it only accepts the following:* Utility bill from the last 3…
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Motability issue should I go to the Ombudsman?
In February, I got a Motability car. I didn’t get the chance to test drive the car, on day one it showed a handbrake fault which went after a few days. Then another issue popped up which has continued on and off throughout up until this day, which is it comes up saying right front door open, even when it isn’t and it won’t…
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Universal Credit Undeclared Tax Rebate
I’m so worried. We claim universal credit and have been asked for a review. I’ve just been looking over our 4 months bank statements and noticed that my husband had a tax rebate of just over £2,000 in September which we forgot to declare. He doesn’t work as he is my carer. I have been really struggling with my health and I…
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New Style ESA overpayment from over 18 months ago.
My partner had a period of illness in early 2024 and claimed
new style ESA for 5 months. They returned to work in late March and notified
the DWP. The DWP replied and confirmed the ESA payments would cease the day before
they returned to work (copies of all letters sent and received from the DWP including
RD slips have…
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Appointee UC
When UC application is completed. Which section to leave message in about transferring ESA credits over and notifying of being in receipt of PIP? Which section to use to introduce to UC as appointee? Thanks
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UC/Child benefit
When applying for UC do you cancel child benefit before applying or after first payment? Thanks
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Very worried about Universal Credit
We have been claiming universal credit for 6 years. In June 2023 my husband received a pension payment of £9,000. Most of it went to pay off debts. Then in March this year he received a payment of £8,000 from his dad’s inheritance. We stupidly didn’t report either of these sums as we naively thought that we didn’t have to…
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Winter Fuel Payment
Hope this in the right section. As I was not entitled I opted out of the winter fuel payment on the 27th August and received email acknowledgement that my opt out had been successfully submitted. However today £100 winter fuel payment was made to my bank account. Has anybody else had this happen?
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Months after applying, I still didn't get any JSA payment - how to check status?
After +20 years of almost continuous employment, including 3 years in my previous role, I was made redundant. I applied for JSA on 20-Oct. Got some emails about "we started processing your application". 50 days now and I have no update from them, nor any payment from them in my account. It's my first time ever asking for…
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Confused about old WTC (supposed) overpayments
I recently got awarded UC and on my first statement, I saw tax credits debt being collected, no notification or explanation beforehand. I went to the DWP debt management portal to check what I owed, and I saw 2 amounts going back to 2015 and 2022. Now, an overpayment was something I was disputing earlier but I was never…
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Carers element
My partner has been awarded the standard rate to help with daily living needs and the standard rate to help with mobility needs. Does this mean I'm eligible to apply for carers element?
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Referral payment
Hi! I’ve had a really good google and I’m struggling a bit. Is a referral payment of 200 pounds for a referral for a ‘refer a friend’ scheme for cosmetic dentistry classed as income for hmrc and income for universal credits? Many thanks
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Quick PIP Question
Hello, I sent my PIP review form back in September 2024, I understand that they are backlogged, my award is due to end around the April 3rd 2025, I've read that they tend to send you an extension letter 35 days before it's due to end, is that correct because I've not received anything other than 2 texts saying they've…
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Help Me Understand DWP SAR PIP Info please
Posting on behalf of a friend so I may not have all of the information at this stage. After not receiving any post from DWP despite being told PIP claim packs would be sent out several times, she submitted a SAR for all info for PIP from June 1 2023 to October 31 2025, including all correspondance & calls between her & the…
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Balance question.
Hello! Last day of AP, do I enter account balance or available balance that is on bank ATM receipt? Difference of £200.
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PIP/Universal Credit Student Loans
Hi wonder if anyone can help, my son couldn't stay at Uni because he couldn't live alone. He is now doing Open University and has got the Student loan for fees but not maintenance. They've said for him to get medical proof he has to be at home to get the maintenance loan. We could get this but would we be better him not…
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Universal Credit and Private Pension Pots
Hello. My brother in law is a 64 years old low paid, single,
Care Worker living in a Council property. He has been off work ill for 4 months
and during that time has used up what little savings he had and now has less than £1000 in the bank. The only
other finance he has is a small private Pension Pot into which he has…
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SCCC is this my final decision
Hi I applied via the form to claim credit from my daughter for time I looked after my grandson. This was June 2023-September 2024. Sent the letter recorded on 3/12/25 tracked delivery, my HMRC app confirmed it was received by 5/12/25 (royal mail tracker never updated) When it was received by HMRC it said processing as…
