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Praise, vent & warnings

Archives for December 2012

laptopsdirect
http://www.laptopsdirect.co.uk/ sons computer power on the motherboard over heated and gave off a burning smell, i told him to turn it off immediately, contacted the supplier above, they sent a curt messages saying contact the manufacturer, i know its their responsibility, but they were very curt saying contact the…
Halfords praise!
Car indicator stopped working and as I ws passing, I reluctantly stopped in at my local halfords autocente Staff member gave light a whack and it came back on, but he decided to just check the bulb. Showed me corroded fittings and recommended replacement. I agreed as it would save me time. He fitted new bulb and I waited…
What an idiotic thing to do!
Citylink driver has left a parcel on my doorstep in torrential rain right underneath the porch door which was open! Box sodden through and three items inside ruined. Can't get them replaced as they were items I ordered in the sale and are now out of stock.:mad:
people churning up my front garden
i live in a house that has a small front garden (only 2ft wide) that is next to a small car park that is always busy. the garden goes along the front the house up to the corner of the house which then turns into concrete. drivers that cant find parking in the car park like to park on this bit of concrete and in the process…
Vent: Grrr Boohoo
I returned a dress to Boohoo on 7th December and they told me leave it 21 days before they log it into the warehouse and issue a refund. I've waited the 21 days and now today they have changed their mind and have said 30 days but still won't confirm they have received the return. They say they need the 30 days to check for…
Luxurytimemart-Dodgy
Just in case anyone is thinking of treating themselves to a nice Swiss watch at a bargain price,be wary of this website as it appears many people have been ripped off. Cash taken,no watch delivered. Always remember,if it looks too good,is probably is ! http://www.luxurytimemart.com/
No cases available for iPod Touch 5
I went out today to buy the above to replace my old Nano. I was at the Apple shop in Covent Garden. A member of staff told me (in response to my request) that Apple had still not made the new cases available even though the product was released in September. In comparison cases for the new iPhone were available straight…
Praise for Tesco Clothing customer service
I am in Australia and Tesco have started offering deliveries here...and boy it is far superior quality to local stuff (yup local stuff is crap). I ordered some school shoes and 2 weeks later a different order from Tesco. The second parcel arrived but not the shoes. Contacted CS and next thing I know, they have sent a…
Praise: Matalan warehouse packers
Just wanted to throw a bit of praise out there for whoever does the packing at the Matalan warehouse. Bearing in mind we're talking items that cost 25p - £3.50, I've never received such well packed items. They've used reams of bubble wrap, air pockets and individual plastic bags to save the items incase the box got wet or…
Got a Kindle Fire for Christmas?
I did and was just flicking idly thru the Help section when I noticed an Amazon Prime link. I clicked they and found out that by registering my kindle to my amazon account I had automatically been given a free months trial to amazon prime and that if I didn't opt out within the month I would automatically be charged £49…
Parcel Monkey telephone number anyone?
I have searched everywhere for a number for them and no luck, google just throws up the link to call the courier used directly. I want to call parcel monkey :mad: I have asked them on their ticket system and they said they only deal with email, I have asked them on facebook and got ignored and I have searched the website,…
Sky at their Best (not)!!
Ordered multi-room Sky for my sons Christmas - ordered on 4 December and arranged for engineer to come on 28th December as it was a Christmas pressie and did not want installed until after xmas - Sky engineer arrived and rigged up cable from dish to room and asked for viewing card - surprise, surprise - this had not…
Parking Charge Notice
Recieved a Charge Notice for Aldi car park from Parking Eye. They say I parked in the car park for 6 hours 24 minutes, when in fact I was somewhere else. Maybe I'll ignore it and inform POLICE and ALDI :-)
Insure and Go Gadget Insurance- BEWARE
I have Insure and Go gadget insurance, platinum cover, which I took out to cover my iPhone 5 32mb which I queued up for 10 hours to buy on day of release. I took this level of cover out specifically to cover accidental damage and LOSS of the product. I took the policy out in good faith. I recently lost the phone (down my…
Ceiling caved in on my toddler head mcdonalds
Earlier on the ceiling caved in and landed right on my 17 month old head whilst eating her happy meal the manager let slip after that earlier on in the day they had work men out and was deemed as unsafe they had no signs nothing was they was too busy!!! Needless to say in still raging all they could offer was a refund and…
toyota vs arnold clark
hey guys im looking for a bit f advice. I have an auris which is due its 40k service. arnold clark have quoted 2 prices. 1) toyota service £391 (official toyota parts) 2) arnold clark service and mot £115 (generic parts) is it woth paying the extra for the toyota parts or does it not really matter?
Debenhams charging for free delivery
Hi just wondered if anyone else has been charged for delivery by Debenhams online recently when it should have been delivered free? I have been charged 3.99 on each of my last three free delivery orders including the the ones placed on Boxing Day.The delivery was quick but I am very annoyed about the charges :mad:
Charles Tyrwhitt - Scam or online fraud?
I just wanted to let you know what has recently happened to me with Charles Tyrwhitt (the online formal wear shop) and wondered if any of you had advice. I bought a couple of shirts online recently using a voucher code. The shirts were cheap, but we're not talking 'steal of the century (two shirts for about £24). Anyway, a…
Didn't grab while I could in the Argos back to front Sale
Been watching a Nikon D3100 camera in Argos. It was £289 at the beginning of December, two weeks before Christmas it shot up to £329 (incidentally, Amazon, Jessops etc all followed within a few hours) but now in the sales when I thought I would bag a bargain, it has shot up another £50 to £379, that is £90 increase in…
Zazzle, what a joke
I ordered a t-shirt from Zazzle.co.uk, stupidly thinking it would arrive for Christmas.. Ordered on the 12th December, 5-12 days shipping. 24th max right? Nope. 5-12 business days. from the time it is manufactured and sent to the shipping room. So starting on 12th December it is now the 8th business day. Hmmm no big deal,…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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