toyota vs arnold clark

naz101

hey guys im looking for a bit f advice.

I have an auris which is due its 40k service.
arnold clark have quoted 2 prices.

1) toyota service £391 (official toyota parts)
2) arnold clark service and mot £115 (generic parts)

is it woth paying the extra for the toyota parts or does it not really matter?

spacey2012

Main dealer parts usually are generic parts re-boxed as they dont make the parts themselves, they source them from generic part makers.
A bit of a myth that they have some huge factory somewhere making all the bits themselves.

preable

Main dealer parts are generic parts just re-boxed

naz101

but is it worth the extra £300 odd pound? i really cant decide...

naz101

ahh sorry i get what you mean....arnold clark it is then...

flashg67

Please double check what you're getting for the £115 - there is no way on earth it's the same service and the parts difference isn't £300!

I stand to be corrected, but at 40k, most Toyotas are due extra filters - air & fuel, plus possibly a brake fluid change - it's a major service AFAIK. I just can't see how this can be done for £115 even using generic parts?

Double check and check your handbook/service book to see what's due on this service - £115 sounds like an oil change and a once over to me, even if the MOT is free?

naz101

it was really wierd when I was asking her. i asked her to double check the price difference but she acted like i was an inconvenience to her.
i really feel like going elsewhere but need to get my window checked for the known fault and i dont have time to got o 2 different places. i might call up another branch and ask the price...

flashg67

Found this - http://www.toyota.co.uk/cgi-bin/toyota/bv/generic_editorial.jsp?navRoot=toyota_1024_root&fullwidth=true&noLeftMenu=true&forceText=%3Cnone%3E&edname=Owners-Service-Servicing&id=Owners-Service-Servicing&zone=Zone+Ownership&sr=Mall#fullplus_details

Click on 'more' and it tells you what is done at the service. I'd expect the dealer to be able to tell what is due at 40k though! You'll notice that most of the items say 'check' - I'd expect the bill to increase when they've 'checked' it and decided it needs replacing...

Funny thing is, even the Full Service + is cheaper than what they've quoted you (unless they're already including the cost to replace the various filters)? Ask if they do the fixed price servicing at that branch?

naz101

so i put in my details. the service ranges from £129-£269 depending on what you want....why oh why is this so complicated

flashg67

naz101 wrote: »

so i put in my details. the service ranges from £129-£269 depending on what you want....why oh why is this so complicated

It shouldn't be should it?

Toyota make the car and decide what needs to be done at what mileage. The dealers have access to this information, but somehow shroud it all in mystery so the poor customer doesn't know whether they're being over-charged, or risk under-servicing their car! You might gather this is a pet peeve of mine :mad:

I'm not back at work until the new Year or I'd look it up for you.

Try asking them what's due at 40k and get a price for that? I'm sure the service book will have this info somewhere too if you have it available.

StrongWork

How old is the car?

Does it have a full Toyota main dealer history? Do you want to maintain this? May be useful come resale time.